We performed a comparison between CylanceOPTICS and Datto Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"This is stable and scalable."
"The stability is very good."
"The setup is pretty simple."
"CylanceOPTICS is easy to use."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The solution should address emerging threats like SQL injection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"The product's initial setup process could be easy."
"The detection component is something that they have to work on."
"Too many false positives are reported."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
More Datto Endpoint Detection and Response (EDR) Pricing and Cost Advice →
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Datto Endpoint Detection and Response (EDR) is ranked 44th in Endpoint Detection and Response (EDR) with 3 reviews. CylanceOPTICS is rated 7.6, while Datto Endpoint Detection and Response (EDR) is rated 7.6. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Datto Endpoint Detection and Response (EDR) writes "Good security scanning, but has a complex setup and the stability isn't ideal". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Datto Endpoint Detection and Response (EDR) is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Bitdefender GravityZone EDR, Huntress and Microsoft Defender for Endpoint. See our CylanceOPTICS vs. Datto Endpoint Detection and Response (EDR) report.
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