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CylanceOPTICS vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Elastic Security
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (8th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Elastic Security is 2.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The solution has a high level of trust in the industry."
"You can use the solution to query certain things."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"The solution's most valuable features are anomaly detection and connectivity reporting."
"The most valuable features of the solution are the prevention methods and the incident alerts."
"The feature that we have found the most valuable is scalability."
"It is an extremely stable solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature for me is Discover."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"The performance is good and it is faster than IBM QRadar."
 

Cons

"Too many false positives are reported."
"One minor issue that somebody mentioned was that they didn't like their management console."
"It takes more time to investigate or dig up and understand what's going on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The product's technical support is slow."
"The product's initial setup process could be easy."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The process of designing dashboards is a little cumbersome in Kibana. Unless you are an expert, you will not be able to use it. The process should be pretty straightforward. The authentication feature is what we are looking for. We would love to have a central authentication system in the open-source edition without the need for a license or an enterprise license. If they can give at least a simple authentication system within a company. In a large organization, authentication is very essential for security because logs can contain a lot of confidential data. Therefore, an authentication feature for who accesses it should be there."
"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"In terms of what could be improved with Elastic, in some use cases, especially on the advanced level, they are not ready made, so you'll have to write some scripts."
"If you compare this with CrowdStrike or Carbon Black, they can improve."
"The solution's basic setup takes time, and a lot of effort is required from the beginning to make it actually work."
"The training that is offered for Elastic is in need of improvement because there is no depth to it."
"It's a little bit of a learning curve to understand the logic of searching for things and trying to find what you're looking for in Elastic Security."
"The problem with ELK is it's difficult to administer. When you have a problem, it can be very, very difficult to rebuild indexes."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"Affordable but with additional costs"
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"Its price is fine. Its licensing works on a yearly basis. We have to renew the license every year. I also have a good experience with Darktrace. When we buy Darktrace, we get training free of cost, which is not there in Elastic. We have to pay extra for training. There is certainly room for improvement."
"When compared to other products, the price is average or on the low side."
"Elastic Security is free to use."
"The solution is not expensive and costs around ten dollars a month."
"Compared to other products such as Dynatrace, this is one of the cheaper options."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
16%
Financial Services Firm
8%
Insurance Company
6%
Computer Software Company
16%
Government
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about CylanceOPTICS vs. Elastic Security and other solutions. Updated: June 2025.
861,803 professionals have used our research since 2012.