We performed a comparison between CylanceOPTICS and Elastic Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Ability to get forensics details and also memory exfiltration."
"CylanceOPTICS is pretty stable."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"It's pretty unintrusive"
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"ELK documentation is very good, so never needed to contact technical support."
"The product has huge integration varieties available."
"I like that it's a SIEM platform. I like that I can sell Elastic Security quickly. Elastic Security has a large community that can support users."
"What customers found most valuable in Elastic Security feature-wise is the search capability, in particular, the way of writing the search query and the speed of searching for results."
"The performance is good and it is faster than IBM QRadar."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is compatible with the cloud-native environment and they can adapt to it faster."
"Elastic is straightforward, easy to integrate, and highly customizable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Detections could be improved."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The detection component is something that they have to work on."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"We'd like to see some more artificial intelligence capabilities."
"The biggest challenge has been related to the implementation."
"If the documentation were improved and made more clear for beginners, or even professionals, then we would be more attracted to this solution."
"Email notification should be done the same way as Logentries does it."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"There isn't really a very good user experience. You need a lot of training."
"One thing they could add is a quick step to enable users who don't have a solid background to build a dashboard and quickly search, without difficulty."
"I think because we are a cybersecurity company, the thing that can be improved is the prebuilt tools, especially quality. Compared to its competitor, they still have fewer prebuilt security rules. Elastic Security, in terms of generating alerts, cannot group the same products into one another. Even though the alerts are the same, they still generate them one by one. So, it is very noisy in our dashboard. I would like the Elastic Security admin to group all the same alarms into one alarm so that our dashboard is not noisy."
CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews while Elastic Security is ranked 16th in Endpoint Detection and Response (EDR) with 58 reviews. CylanceOPTICS is rated 7.6, while Elastic Security is rated 7.6. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint. See our CylanceOPTICS vs. Elastic Security report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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