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CylanceOPTICS vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Elastic Security
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (6th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Elastic Security is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"You can use the solution to query certain things."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It can handle millions of loads at a time, and you can always use the filters to find exactly what you are looking for and detect errors in every log message you are searching for, basically."
"The stability of the solution is good."
"Just the ability to do a lot more than just up-down is nice, which a lot of people take for granted."
"We've found the initial setup to be quite straightforward."
"It is the best open-source product for people working in SO, managing and analyzing logs."
"Elastic Security is cost-effective compared to Defender and CrowdStrike."
"The solution's most valuable features are anomaly detection and connectivity reporting."
"I use the stack every morning to check the errors and it's just so clear. I don't see any disadvantage to using Logstash."
 

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's technical support is slow."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"The detection component is something that they have to work on."
"We'd like better premium support."
"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"We had issues with scalability. Logstash was not scaling and aggregation was getting delayed. We moved to Fluentd making our stack from ELK to EFK."
"If you compare this with CrowdStrike or Carbon Black, they can improve."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"Sometimes, the solution isn't the easiest to use."
"There is an area of improvement in the Logs list. The load list may need to be paginated as there are limits."
 

Pricing and Cost Advice

"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
"I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10."
"Elastic Stack is an open-source tool. You don't have to pay anything for the components."
"Elastic Security is free to use."
"Its price is fine. Its licensing works on a yearly basis. We have to renew the license every year. I also have a good experience with Darktrace. When we buy Darktrace, we get training free of cost, which is not there in Elastic. We have to pay extra for training. There is certainly room for improvement."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"Compared to other tools, Elastic Security is a cheaper solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about CylanceOPTICS vs. Elastic Security and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.