WatchGuard Firebox and CylanceOPTICS compete in the network security and threat detection category. WatchGuard Firebox holds the upper hand due to its ease of setup and robust customer service.
Features: WatchGuard Firebox offers ease of setup, especially for VPN configurations, along with a comprehensive feature set including WebBlocker, spam blocker, and internet security, supported by a user-friendly GUI. CylanceOPTICS focuses on AI-driven anomaly detection and behavior analytics, enhancing its proactive threat detection capabilities.
Room for Improvement: WatchGuard Firebox could improve third-party integration, modernize its setup interface, and enhance online documentation. Users suggest improvements in CylanceOPTICS for threat detection speed, reducing false positives, and enhancing scalability and reporting features.
Ease of Deployment and Customer Service: WatchGuard Firebox supports on-premises, hybrid, and private cloud deployment with highly rated customer service for responsiveness. CylanceOPTICS primarily offers on-premises deployment and requires improvements in setup and support response times.
Pricing and ROI: WatchGuard Firebox is competitively priced with options for various security suites, offering good ROI through reliability and efficiency. CylanceOPTICS is favorable for its low per-user cost for SMBs, despite some users finding more comprehensive feature sets in alternative EDRs at similar prices.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
The technical support is good.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
Company Size | Count |
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Small Business | 350 |
Midsize Enterprise | 130 |
Large Enterprise | 187 |
Company Size | Count |
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Small Business | 7 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Company Size | Count |
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Small Business | 91 |
Midsize Enterprise | 25 |
Large Enterprise | 15 |
Fortinet FortiGate excels in providing integrated VPN, firewalling, and Unified Threat Management (UTM) with centralized management and high availability. It supports remote access and comprehensive threat protection, making it a preferred choice for securing networks.
Fortinet FortiGate offers a robust security platform with features such as strong intrusion prevention, application control, and web filtering. Its integration with Active Directory and SD-WAN functionality provides scalable solutions for large networks. Users appreciate its ease of use through centralized management interfaces, ensuring robust security with flexible configurations. However, FortiGate could enhance its graphical interface and technical support responsiveness, address firmware bugs and costly licensing, improve logging, integrate better with third-party tools, and strengthen scalability and memory for log storage. Complexity in configuration and the need for intuitive features are noted challenges, and there's a demand for advanced security, zero-trust capabilities, and AI integration.
What are the key features of Fortinet FortiGate?Fortinet FortiGate is widely implemented across industries like education, finance, and government. Companies use it for firewall protection, VPN, and SD-WAN capabilities, ensuring secure perimeter and data center security. It facilitates remote access management and traffic routing optimization, offering reliable security and connectivity solutions.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
WatchGuard Firebox is a high-performance firewall known for its ease of setup, offering robust security with layered protection and centralized management capabilities.
WatchGuard Firebox stands out for its intuitive management and high throughput, addressing security needs with features like VPN, web filtering, and threat detection. Its centralized control and reporting abilities, along with Active Directory integration, make it popular among varied organizations. Its user-friendly interface and ongoing updates enhance usability and reliability. However, there's a call for better cloud-based administration, scalability, and improved integration with third-party vendors.
What are the key features of WatchGuard Firebox?WatchGuard Firebox is implemented across industries to secure internet gateways and protect data in multi-site businesses. Its applications span from Unified Threat Management (UTM) and intrusion prevention to compliance support in business environments requiring secure connectivity through VPNs.
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