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Check Point Harmony Endpoint vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Check Point Harmony Endpoint boosts ROI by enhancing security, reducing incidents, improving efficiency, and saving costs through automation.
Sentiment score
3.2
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
 

Customer Service

Sentiment score
6.8
Check Point Harmony Endpoint users praise customer support for reliability and effectiveness, despite occasional delays and specialist access issues.
Sentiment score
5.2
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
The customer support for Check Point Harmony Endpoint deserves a rating of 10.
We use premium support, and it is beneficial as 24/7 support is available.
I have opened several cases and they were handled very efficiently and quickly.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
 

Scalability Issues

Sentiment score
7.7
Check Point Harmony Endpoint efficiently scales across company sizes, supporting growth and diverse environments without significant performance issues.
Sentiment score
4.5
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Proactive features help guard against data breaches and vulnerabilities.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
 

Stability Issues

Sentiment score
7.7
Check Point Harmony Endpoint is praised for its reliable performance, ease of use, and consistent stability across systems.
Sentiment score
9.2
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
The stability of the tool is high, as I have not experienced any downtime.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
Check Point Harmony Endpoint is stable and we can improve our scalability significantly with it.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
 

Room For Improvement

Check Point Harmony Endpoint needs setup simplification, better compatibility, enhanced remote tools, and improved documentation for overall user experience.
CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Principally regarding the system performance, Check Point Harmony Endpoint impacts us significantly, and addressing this issue would make a substantial difference.
Extending that window would help security teams conduct deeper forensic investigations and meet compliance requirements more easily.
Better technical support would enhance the product's competitiveness.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
 

Setup Cost

Check Point Harmony Endpoint provides flexible licensing, competitive pricing, and robust features, suitable for enhancing security at justified costs.
CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
The pricing for Check Point Antivirus is a bit higher compared to other vendors or standalone antivirus options.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
 

Valuable Features

Check Point Harmony Endpoint offers robust anti-ransomware, centralized management, advanced threat protection, and seamless cybersecurity integration for enhanced effectiveness.
CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
This feature is valuable for our customer because it stops threats before they reach users by scanning incoming files at the network gateway.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
191
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Anti-Malware Tools (3rd)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Check Point Harmony Endpoint is 2.8%, down from 2.9% compared to the previous year. The mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Endpoint2.8%
CylanceOPTICS0.3%
Other96.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Comprehensive defensive features boost daily protection and efficiency
I see a need for improvement especially in policy management and policy customization with Check Point Harmony Endpoint. As a new user, I find it somewhat difficult to customize and apply policies due to the various options available. I would appreciate improvement in fine-tuning those policies and integrating with other tools, such as being able to send logs from Check Point to our SIM or syslog solution. The user interface is good, and I really appreciate it, but improvements are needed in policy customization and integration with third-party products. Additionally, I would prefer to see a mechanism to send agents directly from the console to an endpoint during installation.
GauthamVakapalli - PeerSpot reviewer
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
Manufacturing Company
17%
Computer Software Company
11%
Financial Services Firm
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise66
Large Enterprise77
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
The pricing and the license for Check Point Harmony Endpoint are reasonable and competitive.
What needs improvement with Check Point Harmony Endpoint?
Check Point Harmony Endpoint could improve with more flexible pricing options, faster updates, and better threat intelligence. Better documentation and more intuitive UI tweaks would also help stre...
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent, Check Point Antivirus
No data available
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
Cerdant, Washoe County School District
Find out what your peers are saying about Check Point Harmony Endpoint vs. CylanceOPTICS and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.