

Check Point Harmony Endpoint and CylanceOPTICS are two prominent products in the endpoint protection category. Based on various criteria, Check Point Harmony Endpoint seems to have the upper hand due to its comprehensive feature set, scalable pricing, and more consistent customer service.
Features: Check Point Harmony Endpoint offers Threat Emulation, Anti-Ransomware, and VPN integration, providing a robust defense mechanism with centralized management to enhance ease of use. CylanceOPTICS showcases its AI-driven protection and the ability to operate offline, focusing on seamless integration with the MITRE ATT&CK framework and providing efficient forensic analysis.
Room for Improvement: Check Point Harmony Endpoint experiences challenges with its complex initial setup, high resource usage, and sometimes delayed technical support. Users desire a better user interface and fewer false positives. In contrast, CylanceOPTICS struggles with scalabilities, such as less suitable solutions for large environments, coupled with limited reporting and need for more detailed analysis. Improved scalability and end-user analytics are highly sought.
Ease of Deployment and Customer Service: Check Point Harmony Endpoint is acknowledged for versatile deployment, supporting on-premise and cloud solutions, and consistently responsive customer service, though it occasionally faces support delays. CylanceOPTICS, while streamlined for public cloud and on-premise, is critiqued for less comprehensive support due to its limited global presence.
Pricing and ROI: Check Point Harmony Endpoint offers flexible suite pricing, attractive to larger enterprises despite higher costs backed by extensive functionality and a strong ROI owing to reduced risk and attacks. CylanceOPTICS is competitively priced with straightforward pricing models that appeal to budget-conscious organizations, though ROI discussions are limited due to scalability constraints.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
Now, the system automatically detects and isolates endpoints within minutes.
The product is affordable and provides excellent coverage and protection across multiple platforms.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
The customer support for Check Point Harmony Endpoint deserves a rating of 10.
We use premium support, and it is beneficial as 24/7 support is available.
I have opened several cases and they were handled very efficiently and quickly.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
The single agent works for multiple operating systems and endpoint types, providing elastic growth and reducing the overall number of components.
Proactive features help guard against data breaches and vulnerabilities.
Check Point Harmony Endpoint is very stable in our experience, with few crashes or disruptions in daily use.
The stability of the tool is high, as I have not experienced any downtime.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Principally regarding the system performance, Check Point Harmony Endpoint impacts us significantly, and addressing this issue would make a substantial difference.
Extending that window would help security teams conduct deeper forensic investigations and meet compliance requirements more easily.
Building a threat simulation tool and adding native capabilities to simulate phishing, malware, or ransomware scenarios will help teams validate protection and train users without relying on third-party tools.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
It is not expensive and provides comprehensive coverage.
While the prices are higher than those of other solutions, the features justify the investment for customers.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
This feature is valuable for our customer because it stops threats before they reach users by scanning incoming files at the network gateway.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
| Product | Market Share (%) |
|---|---|
| Check Point Harmony Endpoint | 2.6% |
| CylanceOPTICS | 0.5% |
| Other | 96.9% |

| Company Size | Count |
|---|---|
| Small Business | 133 |
| Midsize Enterprise | 69 |
| Large Enterprise | 76 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Check Point Harmony Endpoint provides advanced threat prevention with centralized management and seamless integration, safeguarding networks through robust security features and real-time threat detection. It excels at ransomware prevention, encryption protection, and detailed threat analysis.
Check Point Harmony Endpoint is renowned for its comprehensive security features, including anti-ransomware capabilities and centralized management. It integrates seamlessly with existing systems, enhancing network protection through features like SandBlast Agent and threat emulation. Organizations benefit from significant incident reductions, utilizing its powerful threat detection, forensics, VPN capabilities, and robust encryption measures. Centralized management during remote work setups and enhanced security through URL filtering and rollback mechanisms further solidify its efficiency. Despite its high resource consumption and configuration challenges, it remains a preferred choice among enterprises aiming to enhance cybersecurity measures.
What Key Features Does Check Point Harmony Endpoint Offer?In sectors such as finance and healthcare, Check Point Harmony Endpoint is crucial for maintaining data security and regulatory compliance. Its features cater to endpoint protection requirements across industries, providing reliable solutions for encryption and cybersecurity challenges. The tool's deployment across diverse environments secures endpoint systems effectively, ensuring uninterrupted operations amid evolving threats.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
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