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Check Point Harmony Endpoint vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Check Point Harmony Endpoint enhances security, improves efficiency, and achieves up to 100% ROI with reduced incidents and cost savings.
Sentiment score
3.2
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
 

Customer Service

Sentiment score
6.8
Check Point Harmony Endpoint support is praised for responsiveness and expertise but criticized for occasional delays in complex cases.
Sentiment score
5.2
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
It's crucial to assess the support capability before acquiring the Check Point device or consider alternatives.
The customer support for Check Point Harmony Endpoint deserves a rating of 10.
We use premium support, and it is beneficial as 24/7 support is available.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
 

Scalability Issues

Sentiment score
8.1
Check Point Harmony Endpoint is praised for scalability, seamless growth, and adaptability, effectively managing diverse environments with positive feedback.
Sentiment score
4.5
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Proactive features help guard against data breaches and vulnerabilities.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
 

Stability Issues

Sentiment score
7.8
Check Point Harmony Endpoint is stable and reliable, offering continuous protection with minor occasional update issues across platforms.
Sentiment score
9.2
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
I have seen a return on investment with Check Point Antivirus, and indeed it has saved time and reduced the need for additional employees.
The stability of the tool is high, as I have not experienced any downtime.
Check Point Harmony Endpoint is stable for our organization size of 1,000 to 10,000 members.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
 

Room For Improvement

Check Point Harmony Endpoint struggles with integration, complex configuration, high resource usage, slow support, and costly licensing.
CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Principally regarding the system performance, Check Point Harmony Endpoint impacts us significantly, and addressing this issue would make a substantial difference.
Better technical support would enhance the product's competitiveness.
High resource consumption, requiring high-performance PCs on our endpoint site.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
 

Setup Cost

Check Point Harmony Endpoint provides flexible, competitively-priced licenses and customizable packages, seen as worthwhile for robust security and scalability.
CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and features.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
 

Valuable Features

Check Point Harmony Endpoint offers advanced threat prevention, user-friendly management, and comprehensive security with anti-ransomware and anti-phishing tools.
CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Check Point Harmony Endpoint offers top tier security, AI-powered threat prevention, and strong scalability, which stand out as the best features.
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
189
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Anti-Malware Tools (4th)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Check Point Harmony Endpoint is 2.8%, down from 3.1% compared to the previous year. The mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Endpoint2.8%
CylanceOPTICS0.3%
Other96.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Comprehensive defensive features boost daily protection and efficiency
I see a need for improvement especially in policy management and policy customization with Check Point Harmony Endpoint. As a new user, I find it somewhat difficult to customize and apply policies due to the various options available. I would appreciate improvement in fine-tuning those policies and integrating with other tools, such as being able to send logs from Check Point to our SIM or syslog solution. The user interface is good, and I really appreciate it, but improvements are needed in policy customization and integration with third-party products. Additionally, I would prefer to see a mechanism to send agents directly from the console to an endpoint during installation.
Subhadip Pakrashi - PeerSpot reviewer
Performance is competitive while setup support needs improvement
From a technical perspective, the product has no issues. The main consideration is cost, as customers are unwilling to pay high amounts for security solutions. I purchase the product from CrowdStrike and sell it to customers. CylanceOPTICS is now owned by North Arctic, after being acquired from BlackBerry, who had previously acquired it from Cylance. When customers approached us wanting an EDR product with technical capabilities, we presented two choices: CrowdStrike and CylanceOPTICS. While both products were good, CylanceOPTICS was chosen based on price-performance ratio. The solution serves primarily data center businesses and other companies. The product's features, reporting, and alert generation were well-received by customers. Though CrowdStrike has excellent features, CylanceOPTICS proved more cost-effective. The interface is somewhat complex, but this is appropriate for a security product. A technical team is essential for successful implementation. I rate this solution 8 out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
7%
Government
7%
Manufacturing Company
21%
Computer Software Company
11%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise68
Large Enterprise75
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
My experience with pricing, setup cost, and licensing for Check Point Harmony Endpoint was that it ended up being expensive to license, but the licensing itself was very straightforward.
What needs improvement with Check Point Harmony Endpoint?
I think Check Point Harmony Endpoint could be improved as I dislike the management interface because it's not intuitive, it lacks real-time reporting without configuring smart events, and it made a...
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
I am not aware of the exact pricing and list prices currently. We received special pricing on multiple occasions.
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent, Check Point Antivirus
No data available
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
Cerdant, Washoe County School District
Find out what your peers are saying about Check Point Harmony Endpoint vs. CylanceOPTICS and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.