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CylanceOPTICS vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Fortinet FortiEDR
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Fortinet FortiEDR is 3.7%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a high level of trust in the industry."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It's pretty unintrusive"
"You can use the solution to query certain things."
"CylanceOPTICS is pretty stable."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The solution's most valuable features are the investigation tab and the granular control that Fortinet provides."
"Impressive detection capabilities"
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It's easy to configure and integrate the solution with the current network because it is used by Fortinet clients."
"The data collected from the endpoint where the EDR is installed is highly valuable for me."
"The solution acts like an advanced antivirus with extended features like logging and automated response to detected threats. This automation helps save time, as the system automatically handles malicious detections and responses without much manual configuration."
 

Cons

"The product's initial setup process could be easy."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"Too many false positives are reported."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"It takes more time to investigate or dig up and understand what's going on."
"One minor issue that somebody mentioned was that they didn't like their management console."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution is not user-friendly."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Cannot be used on mobile devices with a secure connection."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
"I chose Fortinet FortiEDR because it's more cost-effective than competitors, potentially saving me up to half the price."
"We got a good deal on licensing, so it is in the competitive range."
"It's moderately priced, neither cheap nor expensive."
"The price is comprable to other endpoint security solutions."
"There are no issues with the pricing."
"While the cost may have been high, we view it as a worthwhile investment due to Fortinet's reliability and long-term performance."
"The solution is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
16%
Financial Services Firm
8%
Insurance Company
6%
Computer Software Company
16%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
 

Also Known As

No data available
enSilo, FortiEDR
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Find out what your peers are saying about CylanceOPTICS vs. Fortinet FortiEDR and other solutions. Updated: June 2025.
861,803 professionals have used our research since 2012.