CylanceOPTICS vs Microsoft Defender for Endpoint comparison

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Executive Summary

We performed a comparison between CylanceOPTICS and Microsoft Defender for Endpoint based on real PeerSpot user reviews.

Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylanceOPTICS vs. Microsoft Defender for Endpoint Report (Updated: November 2022).
655,774 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts.""The most valuable feature is signature-based malware detection.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."

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"It's pretty unintrusive""The solution has a high level of trust in the industry.""CylanceOPTICS is pretty stable."

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"We have just started to implement it. It is useful for protection from malware and ransomware.""Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues.""We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments.""The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection.""Technical support is good.""I like the process visibility. This ability to visualize how something was executed is valuable, and the fact that Defender ATP is also linked to the threat intelligence that they have is also valuable. So, even if you have something that doesn't have a conventional signature, the fact that you get this strange execution means that you can detect things that are normally not visible.""It comes included with the Windows license.""It's an enterprise solution that provides a centralized console and it supports all the platforms that we use, including Windows, Linux, Mac, iOS, and Android."

More Microsoft Defender for Endpoint Pros →

Cons
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""The GUI needs improvement, it's not good.""It could be improved in connection with artificial intelligence and IoT.""This product has issues with the number of false positives that it reports.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

More Cisco Secure Endpoint Cons →

"The reporting is very weak and not very good at all.""One minor issue that somebody mentioned was that they didn't like their management console.""The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

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"We encountered some issues when we were trying to enable automatic updates from our group policy.""I had some cases a while back and told an agent my issue. When I called the next day, I had to explain everything again to a different person, so I found it annoying to repeat myself all over.""The integration and effectiveness of email security could be better. It's already built-in to the solution and checks emails, scans the links they contain etc.""The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices.""Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering.""In terms of the architecture of the management infrastructure, we found that other technologies are more simple. Microsoft Defender could be simpler too.""Reporting could be improved. I would like to see how many security incidents occurred in the last six months, how many devices were highly exposed to security risks, and how many devices were actually compromised.""It is using a large space in your memory all the time. While an antivirus will use some of your memory, if they could reduce the load of the antivirus to some extent that would be good."

More Microsoft Defender for Endpoint Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "I would rate the pricing a three out of five."
  • More CylanceOPTICS Pricing and Cost Advice →

  • "I got it with the Microsoft Windows license."
  • "It is within the same range as other products. It is not too expensive, and it is also not cheap. Its price can be better, but, well, it is Microsoft."
  • "Currently, for us, Windows Defender is free with the purchase of Windows Server. Pricing is an important point for us when we are looking at the competitors of this solution. If we choose to go with another vendor, we will have to pay some license fees."
  • "The solution is an open source version and was free with a paid version of Windows 10."
  • "This is an expensive product and licensing for all Microsoft products is a big issue."
  • "Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs."
  • "It's included with the Windows Operating System, I don't pay for any licensing fees."
  • "You need a license to use this solution."
  • More Microsoft Defender for Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:The solution has a high level of trust in the industry.
    Top Answer:One minor issue that somebody mentioned was that they didn't like their management console. I've probably got dozens of… more »
    Top Answer:Typically, we use machine learning features that we developed over the last half a dozen years to build this product… more »
    Top Answer:Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

    Microsoft Defender for Endpoint is a complete endpoint security solution that delivers preventative protection, post-breach detection, automated investigation, and response. With Defender for Endpoint, you have: 

    Agentless, cloud powered - No additional deployment or infrastructure. No delays or update compatibility issues. Always up to date. 

    Unparalleled optics - Built on the industry’s deepest insight into Windows threats and shared signals across devices, identities, and information. 

    Automated security - Take your security to a new level by going from alert to remediation in minutes—at scale. 

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about CylanceOPTICS
    Learn more about Microsoft Defender for Endpoint
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Cerdant, Washoe County School District
    Petrofrac, Metro CSG, Christus Health
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Healthcare Company11%
    Manufacturing Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider12%
    Venture Capital & Private Equity Firm12%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company16%
    Comms Service Provider7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise21%
    Large Enterprise50%
    REVIEWERS
    Small Business40%
    Midsize Enterprise17%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    Buyer's Guide
    CylanceOPTICS vs. Microsoft Defender for Endpoint
    November 2022
    Find out what your peers are saying about CylanceOPTICS vs. Microsoft Defender for Endpoint and other solutions. Updated: November 2022.
    655,774 professionals have used our research since 2012.

    CylanceOPTICS is ranked 26th in EDR (Endpoint Detection and Response) with 3 reviews while Microsoft Defender for Endpoint is ranked 1st in EDR (Endpoint Detection and Response) with 123 reviews. CylanceOPTICS is rated 6.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylanceOPTICS writes "Stable with excellent efficacy and a straightforward setup". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". CylanceOPTICS is most compared with Cortex XDR by Palo Alto Networks and SentinelOne, whereas Microsoft Defender for Endpoint is most compared with Sophos Intercept X, CrowdStrike Falcon, Symantec Endpoint Security, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint. See our CylanceOPTICS vs. Microsoft Defender for Endpoint report.

    See our list of best EDR (Endpoint Detection and Response) vendors.

    We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.