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Webex vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
15th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Webex is 17.1%, up from 15.4% compared to the previous year. The mindshare of Zoho Meeting is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."
"The most valuable feature of Webex is ease to use."
"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."
"The solution could improve by having more dashboards and enhancing the processing speed."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"I don't think Zoom has anywhere near the features and functionality of Webex."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"The API is much more flexible than other platforms."
"I like the tool's video call feature."
 

Cons

"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"The solution’s pricing could be improved."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The interface could be a bit more user-friendly."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"Webex's stability could be improved."
"I would like to see a chat feature in the solution."
"Maybe the price could be lowered, but people will want a lower price forever."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"They do not have phone support."
 

Pricing and Cost Advice

"The tool is expensive."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"Webex is very expensive."
"We purchase the product's yearly license. It is expensive."
"We paid for our Webex license as a bundle."
"The price of the license for the solution could be less expensive."
"The price should be improved significantly."
"The cost is pretty high compared to the competitors."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
8%
Government
6%
Financial Services Firm
5%
Educational Organization
72%
Real Estate/Law Firm
7%
Financial Services Firm
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
What do you like most about Zoho Meeting?
I like the tool's video call feature.
What needs improvement with Zoho Meeting?
I would like to see a chat feature in the solution.
 

Comparisons

 

Also Known As

Cisco Spark
No data available
 

Overview

 

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.