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Webex vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Webex is 16.2%, up from 15.3% compared to the previous year. The mindshare of Zoho Meeting is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Wajid Khattak - PeerSpot reviewer
Easy to use, enables remote meetings, and saves time and money
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was straightforward."
"Webex improved our overall team collaboration."
"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."
"Overall the quality of the solution is very good."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable option is screen sharing."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"I like the tool's video call feature."
"The API is much more flexible than other platforms."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
 

Cons

"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"Cisco could maybe make Webex more integrated and compatible with other platforms."
"I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"They should integrate the solution with multiple hardware vendors."
"They do not have phone support."
"Maybe the price could be lowered, but people will want a lower price forever."
"I would like to see a chat feature in the solution."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
 

Pricing and Cost Advice

"The price of the license for the solution could be less expensive."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"For me, there is no licensing fee."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"We paid for our Webex license as a bundle."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Government
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
What do you like most about Zoho Meeting?
I like the tool's video call feature.
What needs improvement with Zoho Meeting?
I would like to see a chat feature in the solution.
 

Comparisons

 

Also Known As

Cisco Spark
No data available
 

Overview

 

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.