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Webex vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
24th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Webex is 15.1%, down from 15.3% compared to the previous year. The mindshare of Zoho Meeting is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Wajid Khattak - PeerSpot reviewer
Easy to use, enables remote meetings, and saves time and money
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"Webex improved our overall team collaboration."
"I am completely satisfied with the tech support."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"The solution is perfectly stable, it normally performs very well."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
"It is user-friendly."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"I like the tool's video call feature."
"The API is much more flexible than other platforms."
 

Cons

"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."
"The user interface is not easy to use."
"The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users."
"Webex could add some integration with Microsoft Office or G-Suite."
"We have had issues where some of the invited participants are not able to join the meeting."
"They should work to make it simpler."
"Webex is limited to Cisco."
"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"I would like to see a chat feature in the solution."
"Maybe the price could be lowered, but people will want a lower price forever."
"They do not have phone support."
 

Pricing and Cost Advice

"The tool's licensing is expensive, but it should be cheaper."
"There is an annual license required for this solution."
"I use the solution for free because I don't use the solution's enterprise version."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...
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Comparisons

 

Also Known As

Cisco Spark
No data available
 

Overview

 

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.