We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Webex is expensive, especially compared to Zoom or Google.
There is a license needed to use this solution.
My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version.
In terms of the licensing part, sometimes we don't understand the product line. It's a major difference between Cisco and Zoom. Zoom is more straightforward in terms of licensing and how costs are laid out. The solution is subscription-based. The product is expensive. Recently, during the pandemic, they came up with some promos however, otherwise, in a normal scenario, it is expensive.
There are no licensing fees.
Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price. It's not very competitive with a product like Microsoft Teams because that is bundled with Microsoft 365, so the price will be lower. With SMBs, we face an issue when we try to sell Webex as a stand-alone product. It's easier to sell if it is packaged with Cisco infrastructure, IP phones, CallManager, and everything else. So they need to consider the needs of SMBs in their pricing.
The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.
The pricing of this solution is fine and I am satisfied with it.
Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan. There is an unlimited plan available as well. In general, this is not an expensive solution. The price improves with the number of licenses that are purchased.
The cost of installation is free and it is not required to install anything since it is a cloud service. The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.
What do you like most about Webex?
Thanks for sharing your thoughts with the community!