Program Manager at a healthcare company with 5,001-10,000 employees
Real User
Top 10
Oct 14, 2025
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive.
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
To host meetings with the product's help, you must pay the annual subscription licensing fees attached to the solution. The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees.
I don't have information on Webex pricing because I'm just a user, and I wasn't involved in purchasing the product, but from 2015 to 2020, in my previous company, I used the paid version of the tool, but today, in my current company, it's the free version of Webex that's being used.
IT manager at a hospitality company with 1,001-5,000 employees
Real User
Mar 16, 2022
Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex.
Senior Manager-Collaboration (Presales) at syndrometech
Real User
Jan 12, 2022
Earlier, Webex was relatively expensive. However, now that there is more competition in the market, they have lowered the price and added more features to match Zoom. Cisco comes up with new updates and features every month. More features, and now they have acquired some companies and put together some features that others don't have. They acquired Slido and integrated some of its features.
Account Manager at a tech services company with 11-50 employees
Real User
Dec 9, 2021
I find the solution to be very expensive. The software, licensing and hardware add up significantly. I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700.
Lead Presales at a tech services company with 1-10 employees
Real User
Nov 5, 2021
In terms of the licensing part, sometimes we don't understand the product line. It's a major difference between Cisco and Zoom. Zoom is more straightforward in terms of licensing and how costs are laid out. The solution is subscription-based. The product is expensive. Recently, during the pandemic, they came up with some promos however, otherwise, in a normal scenario, it is expensive.
Pre Sales Engineer at a tech services company with 51-200 employees
Real User
Sep 23, 2021
Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price. It's not very competitive with a product like Microsoft Teams because that is bundled with Microsoft 365, so the price will be lower. With SMBs, we face an issue when we try to sell Webex as a stand-alone product. It's easier to sell if it is packaged with Cisco infrastructure, IP phones, CallManager, and everything else. So they need to consider the needs of SMBs in their pricing.
Consultant - Risk and compliance at a tech services company with 51-200 employees
Consultant
Jun 30, 2020
The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.
Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan. There is an unlimited plan available as well. In general, this is not an expensive solution. The price improves with the number of licenses that are purchased.
The cost of installation is free and it is not required to install anything since it is a cloud service. The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive.
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
I use the solution for free because I don't use the solution's enterprise version.
To host meetings with the product's help, you must pay the annual subscription licensing fees attached to the solution. The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees.
Webex is a cheaply priced tool.
I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.
I rate the platform's pricing a six out of ten.
We purchase the product's yearly license. It is expensive.
The price of Webex is in the middle range compared to the market.
The solution is low-cost for a hybrid model.
I don't have information on Webex pricing because I'm just a user, and I wasn't involved in purchasing the product, but from 2015 to 2020, in my previous company, I used the paid version of the tool, but today, in my current company, it's the free version of Webex that's being used.
I am not involved with the licensing.
For me, there is no licensing fee.
Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex.
We didn't pay for this license. We just use it to connect to specific meetings. It's just a free version that we leverage.
I'm on a yearly subscription of Webex.
I am not aware of the pricing details.
There is an annual license required for this solution.
We pay a yearly license for Webex.
I believe we pay for an annual subscription to Webex.
I am using the free version of Webex.
Webex is very expensive.
I can't speak to the cost. I don't handle the billing aspects of the solution.
Earlier, Webex was relatively expensive. However, now that there is more competition in the market, they have lowered the price and added more features to match Zoom. Cisco comes up with new updates and features every month. More features, and now they have acquired some companies and put together some features that others don't have. They acquired Slido and integrated some of its features.
This is an expensive product compared to Teams and it should be cheaper.
Some companies we do business with have the paid version of Webex, and we use it to connect to them, but we just use the free version.
The price of Webex was reasonable.
My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.
I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings.
There are licenses for business to use the solution but for end-users, there is not.
There is a subscription needed to use this solution and we pay approximately $5,000 per year.
I find the solution to be very expensive. The software, licensing and hardware add up significantly. I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700.
I use the free version of the solution. I don't pay for licensing at this time.
Webex is expensive, especially compared to Zoom or Google.
There is a license needed to use this solution.
We paid for our Webex license as a bundle.
The price of the license for the solution could be less expensive.
My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version.
We have a yearly license. I think the price of Webex could be cheaper.
In terms of the licensing part, sometimes we don't understand the product line. It's a major difference between Cisco and Zoom. Zoom is more straightforward in terms of licensing and how costs are laid out. The solution is subscription-based. The product is expensive. Recently, during the pandemic, they came up with some promos however, otherwise, in a normal scenario, it is expensive.
There are no licensing fees.
I believe the license to be monthly.
Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price. It's not very competitive with a product like Microsoft Teams because that is bundled with Microsoft 365, so the price will be lower. With SMBs, we face an issue when we try to sell Webex as a stand-alone product. It's easier to sell if it is packaged with Cisco infrastructure, IP phones, CallManager, and everything else. So they need to consider the needs of SMBs in their pricing.
The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.
The pricing of this solution is fine and I am satisfied with it.
Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan. There is an unlimited plan available as well. In general, this is not an expensive solution. The price improves with the number of licenses that are purchased.
The cost of installation is free and it is not required to install anything since it is a cloud service. The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.