Zoho Meeting Reviews

What is our primary use case?

The primary use case of this solution is virtual meetings.  Since this is a cloud-based solution, it's always updated to the latest version. 

What is most valuable?

One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features. 

What needs improvement?

Maybe the price could be lowered, but people will want a lower price forever. 

For how long have I used the solution?

I have been using Zoho Meeting for more than two years. 

What do I think about the stability of the solution?

This solution is very stable. 

What do I think about the scalability of the solution?

This solution is very scalable. You can use it as a package or as an individual solution.  There are over 20 people in my organization using Zoho Meeting. 

How are customer service and support?

Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send them an email.

Which solution did I use previously and why did I switch?

I have tried Google, Zoom, Webex, and others—there are a lot of similar virtual meeting software. I switched to Zoho because it's convenient and offers a whole package. It includes email, Docs, Show (similar to PowerPoint), and WorkDrive, and then we can use a common storage, similar to the Team drive. This means that the whole team can share document folders among other teammates, and you can have private or public folders, which are easy to switch between.  Slack has similar features, as well as a team drive. However, if you are using a package, it's very difficult to return a folder back to public if it has been turned to private. From what I understand, it's easy to switch from public to private, but there's no way you can switch it from private to public. For Zoho, it's accessible enough to allow a private folder to be opened to public when needed.  Google has some issues regarding this as well, as it depends on how you assign the authority to a private or public folder. For those that are common or general users, they find it difficult because it's very easy to mix it up and open the file to unauthorized people. 

How was the initial setup?

The installation is very easy. 

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, the price is not the lowest, but I can say it's competitive.  My organization pays for a yearly license for Zoho. 

Which other solutions did I evaluate?

We use Zoho, but some customers prefer using Zoom, Webex, or Google Meet, so we can use those too. The tools are similar. 

What other advice do I have?

I rate Zoho a nine out of ten, and would recommend this solution to others to try. 

Which deployment model are you using for this solution?

Public Cloud