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SS&C Blue Prism vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SS&C Blue Prism
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
Business Process Design (15th), Business Process Management (BPM) (16th), Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)
Workato
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
 

Featured Reviews

VikasKumar16 - PeerSpot reviewer
Technical Auditor at a financial services firm with 10,001+ employees
Has defined complex workflows and handled detailed automation scenarios efficiently
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.
SS
API Integration Architect, Sr Manager at Beauty Tech Retail Domain
Intuitive automation streamlines workflows with room for more deployment options
The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Stability-wise, I rate the solution a ten out of ten."
"Their UI interface is very strong compared to other tools, allowing even non-coders to perform basic data transfers between systems effectively."
"The best feature of Workato that I especially appreciate is its low-code, no-code platform, enabling us to primarily use these methods even when client's requirements are atypical."
"The recipe-driven automation in Workato is very impressive; for the same client project, we extracted purchase orders from emails and pushed them into the file system, and the automation worked as expected without any issues with the Workato email connector."
"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."
"Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform."
"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."
"The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft."
 

Cons

"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"My experience with pricing, setup cost, and licensing was a bit challenging in the past because the client I was working for did not have an unlimited license to use unlimited tasks and could not create many different processes and flows in Workato."
"There are areas of Workato that have room for improvement, and they continue to develop their AI capabilities."
"The Electronic Data Interchange (EDI) capabilities could be improved."
"The data flow and debugging processes need improvement, especially for tracing issues. Additionally, Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads."
"One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment."
"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
"I would like to see the dashboarding and reporting processes improved."
"The management dashboard in the solution is an area with shortcomings that needs improvement."
 

Pricing and Cost Advice

Information not available
"Workato is an expensive solution."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Retailer
17%
Government
10%
Computer Software Company
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Comparisons

 

Also Known As

SS&C AWD
No data available
 

Overview

 

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about SS&C Blue Prism vs. Workato and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.