My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that as a platform, so different teams in the company are using that. And we as a core team also provide consultancy for different product teams and implementations for our own processes. A specific example of a process I've automated with SS&C Blue Prism is everything around customer care. We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that. These processes are mainly focusing on different applications in customer care areas that are supporting the customers in getting support earlier in case they have different questions on a product or they have requests or problems with their article, then they can request different services via an application and RPA processes are handling their requests automatically and providing the service and requesting on internal applications the service that is then executed for the customer.
SS&C Blue Prism is used for all automation cases and process automation. For example, in claims handling and pricing processes in the insurance company, we have automated the process for extracting data from multiple systems and putting this into one system.
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding the application based on these scripts.
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.
Business Process Design is a methodical approach to improving organizational workflows, ensuring they are efficient and aligned with business goals. It involves analyzing, modeling, and redesigning processes to enhance productivity and value delivery.Organizations use Business Process Design to systematically evaluate their current operations. This analysis helps identify inefficiencies, redundancies, and bottlenecks. By employing Business Process Design, companies can streamline operations,...
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that as a platform, so different teams in the company are using that. And we as a core team also provide consultancy for different product teams and implementations for our own processes. A specific example of a process I've automated with SS&C Blue Prism is everything around customer care. We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that. These processes are mainly focusing on different applications in customer care areas that are supporting the customers in getting support earlier in case they have different questions on a product or they have requests or problems with their article, then they can request different services via an application and RPA processes are handling their requests automatically and providing the service and requesting on internal applications the service that is then executed for the customer.
SS&C Blue Prism is used for all automation cases and process automation. For example, in claims handling and pricing processes in the insurance company, we have automated the process for extracting data from multiple systems and putting this into one system.
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding the application based on these scripts.
I use this solution to automate repetitive manual tasks, typically in back-office service industries.
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.