

SnapLogic and Workato are leading players in the low-code integration platform category. SnapLogic appears to have an edge in supporting high-volume data transfers and flexibility with custom scripting, while Workato stands out for its intuitive drag-and-drop interface and pre-built connectors.
Features: SnapLogic provides flexibility with its vast library of snaps, facilitating connections to various business systems and APIs. It supports high-volume data transfers and custom scripting. Workato excels with its user-friendly drag-and-drop interface and robust pre-built connectors, making automation accessible without technical expertise. Its recipe framework simplifies complex integration tasks.
Room for Improvement: SnapLogic could benefit from increasing canned integrations and enhancing stability for large data volumes, alongside more responsive support. Workato could improve its handling of high-volume data, expand API management, and support complex customizations. Adjustments in pricing flexibility and bolstering its ETL/ELT capabilities would enhance user satisfaction.
Ease of Deployment and Customer Service: SnapLogic offers versatile deployment options across hybrid cloud environments, providing organizational flexibility. Its support is responsive but could improve in speed and technical expertise. Workato's cloud-based service ensures straightforward deployment, with generally well-regarded customer service, though complex issues might challenge their support.
Pricing and ROI: SnapLogic's initial pricing may seem high, especially for complex integrations, with costs based on node usage. It offers value for enterprises seeking low-code solutions. Workato's task-based pricing can escalate with usage but offers value through quick deployment and comprehensive features. Both platforms provide good ROI by enhancing workflow efficiency and reducing development timelines, with flexible pricing models aiding organizational alignment.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
I rate the scalability of SnapLogic as eight out of ten.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
I would rate the stability of SnapLogic as nearly ten out of ten.
But recently, in a year, I haven't found many performance issues in SnapLogic.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive.
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
| Product | Market Share (%) |
|---|---|
| Workato | 4.7% |
| SnapLogic | 3.2% |
| Other | 92.1% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
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