MuleSoft Anypoint Platform vs Workato comparison

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Workato compete in the integration platform market. MuleSoft has an advantage in comprehensive connectivity, while Workato offers intuitive automation, making it ideal for quick integration tasks.

Features: MuleSoft Anypoint Platform provides robust API management, extensive integration libraries, and powerful configurability suitable for complex enterprise environments. Workato, on the other hand, offers a low-code approach, pre-built connectors, and swift deployment capabilities catering to rapid integration needs.

Room for Improvement: MuleSoft can be complex for smaller teams requiring simplified installations or quicker solutions. It might benefit from a more streamlined initial setup process and improved user orientation for non-technical users. Workato could enhance its platform by adding more enterprise-level integration features, offering deeper customization options, and providing more robust security policies.

Ease of Deployment and Customer Service: MuleSoft requires a detailed initial setup, supported by its extensive documentation and customer support. Workato's cloud-based model facilitates faster deployment with minimal infrastructure demands, and it is known for efficient onboarding and support, ideal for quick implementation.

Pricing and ROI: MuleSoft implies higher initial costs due to its wide-ranging tools, yield substantial ROI for enterprises with comprehensive data strategies. Conversely, Workato presents a more cost-effective solution with lower entry fees and swift returns, appealing to businesses needing quick ROI without large investments.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Workato Report (Updated: April 2025).

MuleSoft Anypoint Platform vs. Workato

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

MuleSoft Anypoint Platform reduces TCO, simplifies integration, and offers high ROI, though pricing may challenge smaller companies.

Sentiment score

7.9

Workato simplifies app integration, boosting productivity and cost savings, with visible results often seen within a week.

No quotes available

For more quotes and insights, download the MuleSoft Anypoint Platform report

By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.

Kiran Vishwanath

Director at Infoteck Solutions

In my experience, we have seen a return on investment, with results visible within a week.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

For more quotes and insights, download the Workato report

Customer Service

Sentiment score

6.8

Users praise MuleSoft's responsive support but suggest documentation and response time improvements; satisfaction varies with support levels.

Sentiment score

7.8

Workato's customer service earns praise for responsiveness, real-time support, and community engagement, despite limited availability and product challenges.

The Salesforce team offers different levels of support.

Senior Consultant at Radiotechnologies

The support team is responsive and helpful.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Solutions Architect at a manufacturing company with 10,001+ employees

Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.

CTO at Atulya Abhinav Tech Private Limited

I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Workato's support is robust, featuring first and second-level support.

For more quotes and insights, download the Workato report

Senior Software Engineer at Zendesk

Scalability Issues

Sentiment score

7.6

MuleSoft Anypoint Platform is highly flexible and scalable but faces challenges with file sizes and scaling costs.

Sentiment score

6.9

Workato offers scalable and elastic operations, supporting multi-region use but may face issues with higher data volumes.

MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.

Solutions Architect at a manufacturing company with 10,001+ employees

MuleSoft provides the ability to scale, yet it is costly to do so.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Integration Lead at a retailer with 10,001+ employees

There are scalability limitations with Workato.

CTO at Atulya Abhinav Tech Private Limited

Allows dynamic connection switching at runtime.

For more quotes and insights, download the Workato report

Technical Consultant at Intercede Solutions

Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.

Kiran Vishwanath

Director at Infoteck Solutions

Stability Issues

Sentiment score

7.9

MuleSoft Anypoint Platform shows improved stability, minimal issues, and high reliability with optimized resource management in cloud environments.

Sentiment score

7.6

Workato is highly rated for stability and reliability, though occasional high-load issues require extra maintenance efforts.

No quotes available

For more quotes and insights, download the MuleSoft Anypoint Platform report

Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.

Martin Rubens

Practice Manager at a consultancy with 201-500 employees

During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.

CTO at Atulya Abhinav Tech Private Limited

To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.

For more quotes and insights, download the Workato report

Senior Software Engineer at Zendesk

Room For Improvement

MuleSoft Anypoint Platform needs enhancements in processing, support, integration, and user interface for improved efficiency and usability.

Workato needs improvements in collaboration, scalability, API management, licensing clarity, security, and more community recipes and connectors.

MuleSoft is considered expensive, so pricing is a major concern.

Integration Lead at a retailer with 10,001+ employees

When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.

Senior Consultant at Radiotechnologies

Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Solutions Architect at a manufacturing company with 10,001+ employees

Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.

CTO at Atulya Abhinav Tech Private Limited

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.

Senior Software Engineer at Zendesk

Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.

For more quotes and insights, download the Workato report

Technical Consultant at Intercede Solutions

Setup Cost

MuleSoft Anypoint Platform's pricing is complex and high, potentially deterring smaller organizations despite offering enterprise support.

Workato offers competitive enterprise pricing, benefiting users with bundled connectors and flexible, consumption-based models without hidden fees.

MuleSoft is considered one of the more expensive products in the market.

Integration Lead at a retailer with 10,001+ employees

I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.

Solutions Architect at a manufacturing company with 10,001+ employees

The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Senior Consultant at Radiotechnologies

While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.

Senior Software Engineer at Zendesk

Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.

For more quotes and insights, download the Workato report

Technical Consultant at Intercede Solutions

Workato's pay-as-you-use model is competitive when compared with other iPaaS providers, making it cost-effective for organizations looking to integrate multiple functionalities under one platform.

Kiran Vishwanath

Director at Infoteck Solutions

Valuable Features

MuleSoft Anypoint Platform excels with API management, integration features, a user-friendly interface, and robust data management capabilities.

Workato simplifies app integration with drag-and-drop UI, enabling efficient automation for non-technical users across industries.

The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.

Integration Lead at a retailer with 10,001+ employees

The platform is integrated with Salesforce, making it preferable when using Salesforce products.

Senior Consultant at Radiotechnologies

MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.

For more quotes and insights, download the MuleSoft Anypoint Platform report

Solutions Architect at a manufacturing company with 10,001+ employees

It allows app-to-app and real-time integrations, which significantly enhance process efficiency.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

It comes with pre-built connectors, eliminating the need to write APIs.

Senior Software Engineer at Zendesk

The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.

For more quotes and insights, download the Workato report

Technical Consultant at Intercede Solutions

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Cloud Data Integration (4th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Anypoint Platform is 10.9%, down from 16.4% compared to the previous year. The mindshare of Workato is 4.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

Read full review

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

31%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub ( /products/github-reviews ) for easier deployment. Though it has a recipe life cycle manageme...

What is your primary use case for Workato?

I am using Workato ( /products/workato-reviews ) for integrating and automating solutions for finance, HR, and IT. Specific use cases include onboarding and offboarding for HR, handling invoices fo...

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Product Reports

MuleSoft Anypoint Platform

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Also Known As

Data Integrator, Anypoint MQ

No data available

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

MuleSoft Anypoint Platform vs. Workato