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Workato pros and cons

Vendor: Workato
4.2 out of 5
148 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Workato provides very smooth integration with out-of-the-box connectors and APIs, facilitating easy integration with various applications across finance, HR, and customer operations.
Workato has strong automation and workflows, which can be built easily and quickly.
Workato is low code, intuitive, and supports seamless code generation and integration with SQL databases or APIs via configuration.
AI automation in Workato simplifies integration development by understanding prompts and creating necessary automation.
Workato allows for streamlined operations by replacing multiple legacy systems with a single integrated platform.

CONS

Workato has limitations in cloud presence, primarily available only in North America and Europe.
The ETL and ELT capabilities are not robust enough for handling very complex transformations.
There are challenges in managing platform downtime which affects requests.
Data flow and debugging processes are inadequate, especially in tracing issues and dealing with high data volumes.
Integrating on-prem applications is difficult, and the CI/CD pipeline lacks an effective version control system like GitHub.
 

Workato Pros review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Their automation and workflows are very strong, and you can build the workflows very easily and quickly.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It's easy to understand, makes flows and is efficient.
MR
Apr 25, 2025
I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.
KV
Apr 22, 2025
Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform.
BF
Apr 28, 2025
Workato is less expensive and offers similar integration capabilities.
SK
Aug 3, 2023
It is easier to use than other technical open-source technologies.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato is low code, intuitive, and easy to use.
SN
Apr 22, 2025
The initial setup was very easy.
 

Workato Cons review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
A limitation is that their cloud presence is only in North America and Europe.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It is tedious to make a tailor-fit function.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
KV
Apr 22, 2025
From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary.
BF
Apr 28, 2025
Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming.
SK
Aug 3, 2023
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
I would like to see the dashboarding and reporting processes improved.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.
SN
Apr 22, 2025
Workato could be improved by adding a proper debugging feature. Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
reviewer2698746 - PeerSpot reviewer
Apr 24, 2025
Integrating on-prem applications is challenging, even though they have an on-prem agent.