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Workato pros and cons

Vendor: Workato

4.1 out of 5

28 reviews
100% willing to recommend

Pros & Cons summary

Workato excels in easy integration with numerous out-of-the-box connectors and APIs, boosting finance, HR, and customer operations. Its low-code platform enables rapid automation, reducing development time. Users value its cost-effectiveness, productivity gains, and ability to connect legacy systems. However, cloud presence is limited, on-prem integrations are tough, ETL, data flow, and debugging need enhancement, and scalability challenges arise with high data volumes.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Workato offers seamless integration with a variety of applications using out-of-the-box connectors and APIs, making it a favored choice for diverse use cases such as finance, HR, and customer operations.

It enables easy and quick workflow automation with a low-code/no-code platform, allowing for efficient and intuitive development and deployment.

The platform significantly reduces development time by using pre-built connectors and AI automation to streamline processes and simplify integration development.

Workato is less expensive than alternatives while offering similar integration capabilities, making it a cost-effective option for businesses looking to enhance productivity and reduce costs.

It serves as an all-in-one platform that maximizes coverage in both automation and AI, aiding organizations in replacing multiple systems and addressing their diverse requirements effectively.

CONS

Workato's cloud presence is limited to North America and Europe, leading to geographic constraints.

The ETL and ELT capabilities in Workato are not strong, particularly for complex transformations.

Customers experience platform downtime during deployment, affecting the processing of actual requests.

Debugging and data flow processes in Workato require improvement, especially regarding tracing issues and scalability with high data volumes.

Integrating on-prem applications is challenging, despite the existence of an on-prem agent.

Workato Pros review quotes

reviewer1163055

Sales Director at a tech vendor with 1,001-5,000 employees

Aug 25, 2022

It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.

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Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

Their automation and workflows are very strong, and you can build the workflows very easily and quickly.

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Application Integration Engineer, Senior at TraceLink

Jan 18, 2023

It's easy to understand, makes flows and is efficient.

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Free Report: Workato Reviews and More

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reviewer1552686

Senior Techinal Lead at a tech services company with 51-200 employees

Jan 20, 2023

The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.

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Chief Executive Officer at ICT Intelligence

Jun 12, 2023

Stability-wise, I rate the solution a ten out of ten.

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Founder and CEO at Zertain

Jul 21, 2023

Workato is low code, intuitive, and easy to use.

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SK

Developer at Tenacious Techies

Aug 3, 2023

It is easier to use than other technical open-source technologies.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration.

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PN

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Mar 5, 2025

Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation.

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reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Apr 8, 2025

I would recommend Workato because everyone is moving away from writing extensive code.

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Workato Cons review quotes

reviewer1163055

Sales Director at a tech vendor with 1,001-5,000 employees

Aug 25, 2022

The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.

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Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Nov 7, 2022

A limitation is that their cloud presence is only in North America and Europe.

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Application Integration Engineer, Senior at TraceLink

Jan 18, 2023

It is tedious to make a tailor-fit function.

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Free Report: Workato Reviews and More

Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,310 professionals have used our research since 2012.

reviewer1552686

Senior Techinal Lead at a tech services company with 51-200 employees

Jan 20, 2023

I would like to see the dashboarding and reporting processes improved.

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Chief Executive Officer at ICT Intelligence

Jun 12, 2023

The management dashboard in the solution is an area with shortcomings that needs improvement.

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Founder and CEO at Zertain

Jul 21, 2023

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.

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SK

Developer at Tenacious Techies

Aug 3, 2023

From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

The data flow and debugging processes need improvement, especially for tracing issues.

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PN

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Mar 5, 2025

The Electronic Data Interchange (EDI) capabilities could be improved.

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reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Apr 8, 2025

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.

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Product Categories

Product Categories

Integration Platform as a Service (iPaaS)

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Product Categories

Product Categories

Integration Platform as a Service (iPaaS)

Popular Comparisons

Popular Comparisons

MuleSoft Anypoint Platform vs Workato

webMethods.io vs Workato

Qlik Talend Cloud vs Workato

SAP Cloud Platform vs Workato

Oracle Integration Cloud Service vs Workato

Boomi iPaaS vs Workato

SnapLogic vs Workato

Microsoft Azure Logic Apps vs Workato

Jitterbit Harmony vs Workato

MuleSoft Composer vs Workato

Celigo Integration Platform vs Workato

Tray.io vs Workato

DBSync Cloud Workflow vs Workato

UnifyApps vs Workato

StackOne vs Workato

See all alternatives

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