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Workato pros and cons

Vendor: Workato
4.2 out of 5
135 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Workato efficiently handles complex workloads with smooth integration and numerous out-of-the-box connectors and APIs, facilitating diverse application integrations.
It allows for quick and easy building of strong automation and workflows.
Workato simplifies integration development through low-code, intuitive AI automation, reducing development time with seamless SQL database or API integration.
It replaces multiple legacy systems with a single integrated platform, streamlining operations and addressing diverse requirements.
Workato offers cost-effective integration capabilities with improved delivery time due to its low-code feature and easy-to-use pre-built connectors.

CONS

Workato's cloud presence is limited to North America and Europe, which restricts global reach.
ETL and ELT capabilities are inadequate for complex transformations.
Scalability issues arise when handling large volumes of data, such as terabytes.
There is a lack of a version control system similar to GitHub for CI/CD pipeline management.
Integrating on-prem applications is challenging despite having an on-prem agent.
 

Workato Pros review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Their automation and workflows are very strong, and you can build the workflows very easily and quickly.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It's easy to understand, makes flows and is efficient.
MR
Apr 25, 2025
I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
SS
Jun 2, 2025
The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.
KV
Apr 22, 2025
Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform.
AJ
Jun 11, 2025
I absolutely think it is worth the money to have Workato as a tool.
BF
Apr 28, 2025
Workato is less expensive and offers similar integration capabilities.
SK
Aug 3, 2023
It is easier to use than other technical open-source technologies.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.
 

Workato Cons review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
A limitation is that their cloud presence is only in North America and Europe.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It is tedious to make a tailor-fit function.
SS
Jun 2, 2025
Though I find the task-based usage in Workato challenging, requiring careful workflow design.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
KV
Apr 22, 2025
From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary.
AJ
Jun 11, 2025
Based on my experience, it would be really beneficial if the unit tests were improved because when you change a recipe significantly, they do not work anymore, and you have to remake them all.
BF
Apr 28, 2025
Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming.
SK
Aug 3, 2023
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
I would like to see the dashboarding and reporting processes improved.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.