Alfresco and SS&C Blue Prism compete in the field of digital transformation. While Alfresco is strong in document management, SS&C Blue Prism has an edge with AI-driven robotic process automation.
Features: Alfresco is recognized for its effective document management capabilities, integration with various applications, and robust collaboration tools, which enhance productivity. SS&C Blue Prism is valued for its automation of complex tasks using AI, general workflow visibility, and the ability to handle repetitive processes efficiently.
Room for Improvement: Alfresco could improve its intuitive user interface and expand its cloud capabilities. Further enhancements in integration with additional software solutions and faster search performance would be beneficial. SS&C Blue Prism needs to streamline its licensing process and enhance its support for non-English languages in OCR functions. It could also improve its integration and compatibility with Java applications.
Ease of Deployment and Customer Service: SS&C Blue Prism offers a flexible deployment model for both cloud and on-premise needs and provides dedicated customer service. Alfresco's deployment is versatile and is praised for a responsive customer service experience, particularly in the initial setup phase, often noted for its proactive approach.
Pricing and ROI: Alfresco provides competitive pricing aimed at reducing operational expenses through efficient document handling. While SS&C Blue Prism may require a higher initial investment, it tends to deliver high ROI by optimizing business processes and reducing labor costs through automation.
| Product | Market Share (%) |
|---|---|
| Alfresco | 13.2% |
| SS&C Blue Prism | 3.1% |
| Other | 83.7% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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