We performed a comparison between Sophos Mobile and Trend Micro Mobile Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The technical support of Microsoft Intune is good."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"It has a useful device management feature."
"Users can make screenshots, and devices only need the minimal version of iOS."
"It is a very helpful solution."
"Stable solution at a good price."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"There has been a noticeable increase in productivity for both my organization and clients."
"The security features work well."
"The utmost importance lies in mobile security and its performance."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The solution is quite user-friendly."
"I like the level of interaction that the product offers with the other products in our company's environment."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The solution offers a lot of custom features."
"Setting up the product is not too difficult."
"This solution is able to protect the data, files, and folders that have been hijack or encrypted."
"It will reduce the vulnerability level for safe browsing."
"The Android protection, it’s faster."
"Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East."
"Parental control"
"Their ransomware protection is useful."
"Integration with Mac devices requires some improvement."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Deploying an app can be a complex process due to dependencies."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"It could be more secure."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The product does not work well in iOS."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates."
"Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful."
"When the agent upgrades itself, it loses some settings and they need to be re-enabled manually."
"There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow."
"This solution is weak and cannot detect the latest ransomware."
"Contact Backup."
"There is always room for improvement in security."
"The iOS protection: This is because Apple will “close” your smartphone."
Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews while Trend Micro Mobile Security is ranked 6th in Mobile Data Protection with 8 reviews. Sophos Mobile is rated 7.6, while Trend Micro Mobile Security is rated 7.8. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of Trend Micro Mobile Security writes "Good application control and the ability to expand but needs DLP features". Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and IBM MaaS360, whereas Trend Micro Mobile Security is most compared with Lookout.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
