Trend Micro Mobile Security Reviews

Trend Micro Mobile Security is competitively priced, with licenses costing around $10 annually, presenting a cost-effective option for enterprises. Pricing can vary by region, and the product is often bundled within a larger suite, making it more affordable. Organizations typically obtain one-year licenses suitable for one or two users. In markets like India and Pakistan, it is notably inexpensive, yet customer negligence in device protection can be an issue.

• "We have a license that we renew yearly."
• "Each license costs about $10/year. It's fairly inexpensive because it's a new product. In Pakistan, no more than two or three companies can apply for mobile protection right now. I don't know if there are ancillary costs above the standard licensing fee."
• "Very cheap in cost"

Organizations utilize Trend Micro Mobile Security primarily for securing system environments and mobile communications. It detects and prevents unauthorized activities, offers GPS tracking for device recovery, and manages application access. Encryption and anti-virus measures protect downloaded files, while endpoint security, including EDR and XDR, is implemented. Mobile devices are equipped with application-specific permissions, and communications are secured via firewalls. Businesses can eliminate threats from harmful websites and networks, ensuring safe usage across devices.

Trend Micro Mobile Security is praised for effective, available customer service and strong technical support, especially in the Middle East. Users report helpful and responsive assistance, noting quick issue resolution and minimal complaints about app updates. Some users mention a tiered support system that can delay reaching higher competence levels, though assistance is often reliable and prompt. A few suggest improvements in technical support efficiency, but most express satisfaction with Trend Micro services.

Trend Micro Mobile Security's initial setup is described as easy and straightforward. Users found downloading from Google Play simple, though the Apple certificate posed slight complexity. Setup involves direct downloads or an email link for automatic installation. It integrates smoothly with tools like Endpoint Manager. Users, including those from a bank, managed installations without difficulty, even when deploying multiple Trend Micro offerings simultaneously. The process is user-friendly, quick, and manageable.

Trend Micro Mobile Security is deemed scalable and capable of handling increased demands, as it offers numerous features and supports both iOS and Android. Users indicate it can handle more licenses than currently needed, and while its installation requires a skilled engineer, it operates smoothly. Organizations, ranging from government banks to schools, report no scalability issues, highlighting its ability to adapt to different environments with proper technical expertise.

Trend Micro Mobile Security exhibits strong stability. Users report minimal issues, which IT can solve. Integration with other systems like servers is seamless, with no complex configurations required. It offers benefits like blocking phones from a server and storing data on the cloud. Users appreciate the stable performance, although minor enhancements such as improved location tracking are desired. The solution rates well with preferences for its unique capabilities and seamless integration with Trend Micro modules.