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Trend Micro Mobile Security pros and cons

Vendor: Trend Micro
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Mobile Security offers excellent parental control and fast Android protection.
It effectively protects data, files, and folders from hijacking or encryption.
The ransomware protection and virus detection features are particularly valuable.
Customer service is rated highly, with superior support available even in the Middle East.
Users appreciate the immediate response and threat awareness, surpassing previous experiences with other security solutions.

CONS

Trend Micro Mobile Security struggles to detect the latest ransomware.
There is a complex setup process due to Apple's stringent security requirements for iPhone users.
Trend Micro tends to drain the battery when running in the background.
An upgrade can cause a loss of settings that must be manually re-enabled.
The pricing of Trend Micro Mobile Security is considered expensive.
 

Trend Micro Mobile Security Pros review quotes

it_user738708 - PeerSpot reviewer
Channel Sales Manager at a tech services company
Sep 18, 2017
Parental control
it_user742989 - PeerSpot reviewer
Sales Engineer/Solution Architect at a tech services company with 11-50 employees
Sep 25, 2017
The Android protection, it’s faster.
KL
IT Manager at Nexus Legend Sdn Bhd
Nov 27, 2019
This solution is able to protect the data, files, and folders that have been hijack or encrypted.
Learn what your peers think about Trend Micro Mobile Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
it_user1267821 - PeerSpot reviewer
Security Engineer at Digit Labs
Jan 26, 2020
The solution offers a lot of custom features.
Malik Usman Aslam - PeerSpot reviewer
Network & Security Team Lead at Tech Stations
Feb 2, 2020
Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East.
BG
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Sep 17, 2021
It will reduce the vulnerability level for safe browsing.
ElvisHenriquez - PeerSpot reviewer
Senior Services Manager at NextCom Systems Inc
Apr 5, 2023
Setting up the product is not too difficult.
James Gerbabuena - PeerSpot reviewer
Information Technology Administrator at Tritontek, Inc.
Jul 21, 2023
Their ransomware protection is useful.
Vladimir Alexandrov - PeerSpot reviewer
CEO at Chorus
Nov 12, 2024
The solution effectively detects virus trends and prevents threats.
NaveedUddin - PeerSpot reviewer
Head of IT at Fotco
Mar 20, 2025
The most valuable feature of Trend Micro Mobile Security is the security it provides.
 

Trend Micro Mobile Security Cons review quotes

it_user738708 - PeerSpot reviewer
Channel Sales Manager at a tech services company
Sep 18, 2017
Contact Backup.
it_user742989 - PeerSpot reviewer
Sales Engineer/Solution Architect at a tech services company with 11-50 employees
Sep 25, 2017
The iOS protection: This is because Apple will “close” your smartphone.
KL
IT Manager at Nexus Legend Sdn Bhd
Nov 27, 2019
This solution is weak and cannot detect the latest ransomware.
Learn what your peers think about Trend Micro Mobile Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
it_user1267821 - PeerSpot reviewer
Security Engineer at Digit Labs
Jan 26, 2020
Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.
Malik Usman Aslam - PeerSpot reviewer
Network & Security Team Lead at Tech Stations
Feb 2, 2020
There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow.
BG
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Sep 17, 2021
There is always room for improvement in security.
ElvisHenriquez - PeerSpot reviewer
Senior Services Manager at NextCom Systems Inc
Apr 5, 2023
When the agent upgrades itself, it loses some settings and they need to be re-enabled manually.
James Gerbabuena - PeerSpot reviewer
Information Technology Administrator at Tritontek, Inc.
Jul 21, 2023
Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates.
Vladimir Alexandrov - PeerSpot reviewer
CEO at Chorus
Nov 12, 2024
The main challenge with Trend Micro Mobile Security for iPhone users is the complex setup process due to Apple's stringent security requirements.
NaveedUddin - PeerSpot reviewer
Head of IT at Fotco
Mar 20, 2025
There is a delay issue when receiving emails on mobile compared to a laptop.