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Trend Micro Mobile Security pros and cons

Vendor: Trend Micro

4.1 out of 5

12 reviews
77% willing to recommend

Pros & Cons summary

Trend Micro Mobile Security offers extensive parental controls and fast Android protection, praised for excellent support in regions like the Middle East and superior teams in Pakistan. However, it struggles with detecting the latest ransomware, has QR code issues, loses settings post-upgrade, and drains battery. The iPhone setup is complex due to Apple's security requirements. These aspects are key for tech buyers considering their mobile security options.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Trend Micro Mobile Security offers excellent parental control and fast Android protection.

It effectively protects data, files, and folders from hijacking or encryption.

The ransomware protection and virus detection features are particularly valuable.

Customer service is rated highly, with superior support available even in the Middle East.

Users appreciate the immediate response and threat awareness, surpassing previous experiences with other security solutions.

CONS

Trend Micro Mobile Security struggles to detect the latest ransomware.

There is a complex setup process due to Apple's stringent security requirements for iPhone users.

Trend Micro tends to drain the battery when running in the background.

An upgrade can cause a loss of settings that must be manually re-enabled.

The pricing of Trend Micro Mobile Security is considered expensive.

Trend Micro Mobile Security Pros review quotes

Channel Sales Manager at a tech services company

Sep 18, 2017

Parental control

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Sales Engineer/Solution Architect at a tech services company with 11-50 employees

Sep 25, 2017

The Android protection, it’s faster.

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KL

IT Manager at Nexus Legend Sdn Bhd

Nov 27, 2019

This solution is able to protect the data, files, and folders that have been hijack or encrypted.

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Trend Micro Mobile Security

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Learn what your peers think about Trend Micro Mobile Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

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Security Engineer at Digit Labs

Jan 26, 2020

The solution offers a lot of custom features.

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Malik Usman Aslam

Network & Security Team Lead at Tech Stations

Feb 2, 2020

Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East.

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BG

Sr.Customer Engineer- Projects at a tech services company with 201-500 employees

Sep 17, 2021

It will reduce the vulnerability level for safe browsing.

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Senior Services Manager at NextCom Systems Inc

Apr 5, 2023

Setting up the product is not too difficult.

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James Gerbabuena

Information Technology Administrator at Tritontek, Inc.

Jul 21, 2023

Their ransomware protection is useful.

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Vladimir Alexandrov

CEO at Chorus

Nov 12, 2024

The solution effectively detects virus trends and prevents threats.

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Head of IT at Fotco

Mar 20, 2025

The most valuable feature of Trend Micro Mobile Security is the security it provides.

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Trend Micro Mobile Security Cons review quotes

Channel Sales Manager at a tech services company

Sep 18, 2017

Contact Backup.

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Sales Engineer/Solution Architect at a tech services company with 11-50 employees

Sep 25, 2017

The iOS protection: This is because Apple will “close” your smartphone.

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KL

IT Manager at Nexus Legend Sdn Bhd

Nov 27, 2019

This solution is weak and cannot detect the latest ransomware.

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Trend Micro Mobile Security

Free Report: Trend Micro Mobile Security Reviews and More

Learn what your peers think about Trend Micro Mobile Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,425 professionals have used our research since 2012.

Security Engineer at Digit Labs

Jan 26, 2020

Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.

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Malik Usman Aslam

Network & Security Team Lead at Tech Stations

Feb 2, 2020

There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow.

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BG

Sr.Customer Engineer- Projects at a tech services company with 201-500 employees

Sep 17, 2021

There is always room for improvement in security.

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Senior Services Manager at NextCom Systems Inc

Apr 5, 2023

When the agent upgrades itself, it loses some settings and they need to be re-enabled manually.

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James Gerbabuena

Information Technology Administrator at Tritontek, Inc.

Jul 21, 2023

Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates.

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Vladimir Alexandrov

CEO at Chorus

Nov 12, 2024

The main challenge with Trend Micro Mobile Security for iPhone users is the complex setup process due to Apple's stringent security requirements.

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Head of IT at Fotco

Mar 20, 2025

There is a delay issue when receiving emails on mobile compared to a laptop.

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Show 2 more reviews (out of 12)

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Mobile Data Protection

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