ProcessMaker vs Workato comparison

ProcessMaker and Workato are both solutions in the Business Orchestration and Automation Technologies category. Additionally, 100% of ProcessMaker users are willing to recommend the solution, compared to 100% of Workato users who would recommend it.

ProcessMaker

Read 2 ProcessMaker reviews

720 Views
274 Comparison Views

100% willing to recommend

Workato

Read 28 Workato reviews

2,728 Views
1,446 Comparison Views

100% willing to recommend

ProcessMaker

Workato

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ProcessMaker and Workato based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ProcessMaker vs. Workato Report (Updated: December 2025).

Buyer's Guide

ProcessMaker vs. Workato

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProcessMaker

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (35th), Business Orchestration and Automation Technologies (28th)

Workato

Average Rating

8.2

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (5th)

Featured Reviews

UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Shubhra Shrivastava

API Integration Architect, Sr Manager at Beauty Tech Retail Domain

Intuitive automation streamlines workflows with room for more deployment options

The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its performance, stability, and security are fine."

"What I like most is the seamlessness of the workflow capabilities."

"Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."

"The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft."

"Workato has positively impacted my organization by improving processes overall, as it has saved time because it was easy to connect through the UI without needing technical, detailed coding experience."

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

"The features of Workato are very user-friendly."

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

More Workato pros

Cons

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

"I would like to see the dashboarding and reporting processes improved."

"My experience with pricing, setup cost, and licensing was a bit challenging in the past because the client I was working for did not have an unlimited license to use unlimited tasks and could not create many different processes and flows in Workato."

"The data flow and debugging processes need improvement, especially for tracing issues. Additionally, Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads."

"I have observed some minor stability issues with Workato, particularly related to connectors failing occasionally and delays in report sending."

"There are areas of Workato that have room for improvement, and they continue to develop their AI capabilities."

"The data flow and debugging processes need improvement, especially for tracing issues."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"The Electronic Data Interchange (EDI) capabilities could be improved."

More Workato cons

Pricing and Cost Advice

"We have a yearly license."

"Workato is an expensive solution."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

14%

Government

11%

University

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

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What needs improvement with Workato?

In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...

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What is your primary use case for Workato?

The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...

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What advice do you have for others considering Workato?

I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...

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Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

January 2026

Download ProcessMaker product report

Buyer's Guide

Workato

January 2026

Download Workato product report

Also Known As

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

No data available

Overview

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Workato

Sample Customers

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

Buyer's Guide

ProcessMaker vs. Workato

December 2025

Free Report: ProcessMaker vs. Workato

Find out what your peers are saying about ProcessMaker vs. Workato and other solutions. Updated: December 2025.

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