Bizagi vs ProcessMaker comparison

Why PeerSpot?

Bizagi and ProcessMaker are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #5 with an average rating of 8.3, while ProcessMaker is ranked #40. Bizagi holds a 3.6% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and ProcessMaker compete in the business process management space. Bizagi has an upper hand due to higher user satisfaction and ease of use, supported by comprehensive features.

Features: Bizagi offers process modeling, automation, execution, integrated tools for collaboration, and analytics. It is recognized for strong process automation and adaptability. ProcessMaker provides workflow automation, form building, and focuses on simplicity and streamlined processes.

Ease of Deployment and Customer Service: Bizagi offers cloud-based deployment enabling rapid scalability and integration, supported by extensive project resources. ProcessMaker supports both cloud and on-premise deployments, with flexibility in infrastructure management, but has less extensive support resources.

Pricing and ROI: Bizagi offers a flexible pricing model leading to predictable ROI through increased operational efficiency but may involve higher initial setup costs. ProcessMaker provides simpler pricing with lower initial costs, though long-term ROI can be less predictable.

To learn more, read our detailed Bizagi vs. ProcessMaker Report (Updated: September 2026).

Buyer's Guide

Bizagi vs. ProcessMaker

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of Bizagi is 3.6%, down from 5.6% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	0.9%
Bizagi	3.6%
ProcessMaker	0.9%
Other	94.6%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Micah Rachuonyo

Principal Standardization Officer at KEBS

Has helped me create clean and structured process maps with a simple setup experience

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly."

"I would rate Automation Anywhere overall a nine out of ten."

"The ability to customize added automation to a lot of situations where human judgment and interpretation are not required."

"The capacity to use Automation Anywhere in the cloud is the most valuable feature."

"The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us."

"We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go."

"The whole suite of RPA modules that they have is very good. They have three environments in which you can do your automation. You have development, staging, and production environments. These are run by licenses as well, which is very good. There are a lot of ways of automating processes with this application."

"Instead of packages like other RPA tools, I think the repo check-in and check-out feature enables the same in AA."

More Automation Anywhere pros

"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."

"If your approach is for manual task automation is a really good option."

"Great mapping feature that's easy to use."

"Bizagi is flexible, I can share things with other consultants because it is the most commonly used software in my community, and it has been a great and good resource for us in making sure that we adhere to the process."

"The solution's simulation capabilities are the most valuable aspects."

"My primary use case of this solution is process optimization."

"I think the main competitive advantage of Bizagi is its user-friendly environment that allows you to drag and drop BPMN elements on its surface."

"Bizagi is simple, it's simple to implement, and it's simple to learn."

More Bizagi pros

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"Automation Anywhere has some limitation with its integrations. You can build your logic with MetaBots and .NET components, e.g., if something is not gathered by Automation Anywhere or built into functionality, you can write a MetaBot. A MetaBot is like an external component. You can write it through C# or .NET code, and make a DLL, and import it. This is not open to all data types or EXE functionalities which can be written through C#. You have to define your variable types, matching them with Automation Anywhere existing variable types. Because of the knowledge required, I cannot let another person, who doesn't know Automation Anywhere, build my external DLL code."

"I feel that document extraction like IQ Bot can be made more refined so that it may reach its full potential."

"AA has many features but the issue is with the loss of overhead on computing resources. For example, if the bot is encrypted, the bot should decrypt it first then act accordingly. If there are issues with the logic in the bot, there will be a lot of computer memory overload. There should be an additional feature for cloud functionality."

"Currently, there are some vulnerabilities in security that need attention in Automation Anywhere."

"This solution saves us time but there are some things that make it clumsy for the end-users."

"I would like to see better and more technical use cases for the AI features, showing how to build them instead of repeated general examples."

"In Automation Anywhere, the logging process is manual. We have to manually log each instance where the bot fails or the progress of a task. Automating this through a new feature would help developers simplify their development process."

"The regional distribution in Turkey can be improved."

More Automation Anywhere cons

"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."

"It works slowly on the cloud, sometimes."

"The solution was very limited."

"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."

"In the feedback site: the servers seem to be running slowly as it takes a long time (30 seconds or more) to post a question by itself, even longer if you have attach images and diagrams, also including a "sticky thread" that contains the most common questions and the most current answers."

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times."

"Sometimes it requests me to update Bizagi and it takes some time working on it."

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

More Bizagi cons

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

Pricing and Cost Advice

"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."

"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""

"There is an annual subscription for Automation Anywhere."

"Our annual licensing costs are about $500,000."

"Automation Anywhere is reasonably priced because it can sustain us for a long period."

"The pricing of AA is similar to UiPath."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

More Automation Anywhere pricing and cost advice

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"I think that its price is reasonable."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."

"Its price is reasonable."

"The Bizagi modeler can be downloaded free of charge."

"Pricing is good value for money."

More Bizagi pricing and cost advice

"We have a yearly license."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Computer Software Company

Outsourcing Company

13%

Financial Services Firm

13%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...

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What needs improvement with Bizagi?

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...

See all answers

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Compared 3% of the time

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Compared 16% of the time

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Compared 11% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Bizagi

September 2026

Download Bizagi product report

Buyer's Guide

Business Process Management (BPM)

September 2026

Download ProcessMaker product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Interactive Demo

Automation Anywhere

Bizagi

Demo not available

ProcessMaker

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

ProcessMaker is a leading business process management solution that simplifies workflow automation for businesses through advanced process mapping and streamlined execution.

Designed for enhancing efficiency, ProcessMaker enables organizations to automate repetitive tasks, reduce errors, and foster a clear communication pathway. It offers an intuitive drag-and-drop designer, ensuring that users can build comprehensive workflows without extensive programming knowledge. With a strong focus on results, ProcessMaker assists enterprises in achieving operational excellence through a robust platform that adapts to specific business process needs.

What are the key features of ProcessMaker?

Drag-and-Drop Designer: Create workflows with ease using a simple drag-and-drop interface, minimizing the need for coding expertise.
Customizable Dashboards: Users can configure dashboards tailored to provide real-time insights and performance metrics.
Role-Based Access Control: Secure data management with strict permissions and access levels based on user roles.
Integration Capabilities: Seamlessly integrate with third-party applications to enhance functionality and data exchange.
Form Builder: Design custom forms to capture necessary information efficiently during process execution.

What benefits and ROI should users look for in reviews?

Cost Efficiency: Automating processes lessens manual workloads, saving time and operational costs.
Improved Productivity: Simplified workflows lead to faster task completion and increased overall productivity.
Reliability: Consistent processes with reduced error rates build trust and reliability within operations.
Scalability: Expand business operations without proportional increases in resources using flexible workflow capabilities.

In industries such as finance and healthcare, ProcessMaker is implemented to enhance process efficiencies and compliance standards. Financial institutions use it to streamline approval workflows, while healthcare providers leverage it to ensure consistent patient care pathways, improving service quality and operational throughput.

ProcessMaker

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

Bizagi vs. ProcessMaker

September 2026

Free Report: Bizagi vs. ProcessMaker

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