Appian vs ProcessMaker comparison

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Appian Logo
8,567 views|5,787 comparisons
95% willing to recommend
ProcessMaker Logo
767 views|495 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Appian and ProcessMaker based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Appian vs. ProcessMaker Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Appian also has very flexible local integration.""What stands out are the speed of the product, the quick, easy development, and visual diagramming.""What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables.""Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions.""I find the BPM the most valuable feature.""Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster.""It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc.""The technical support is excellent."

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"What I like most is the seamlessness of the workflow capabilities.""Its performance, stability, and security are fine."

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Cons
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)""The solution could improve robotic process automation.""Something I would like to see improved is an SQL database connection.""Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.""It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution.""Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns.""We'd like improved functionality for testing new devices.""The graphical user interface could be easier to use. It should be simplified."

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"Its interface should be a bit more user-friendly.""This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

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Pricing and Cost Advice
  • "BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
  • "It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
  • "Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
  • "We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
  • "It's good value for the price."
  • "I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
  • "The cost depends on the number of users, although I recommend taking an unlimited license."
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
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    Questions from the Community
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
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    Ranking
    Views
    8,567
    Comparisons
    5,787
    Reviews
    25
    Average Words per Review
    489
    Rating
    8.2
    Views
    767
    Comparisons
    495
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Microsoft Power Apps logo
    Compared 21% of the time.
    OutSystems logo
    Compared 11% of the time.
    Camunda logo
    Compared 11% of the time.
    ServiceNow logo
    Compared 9% of the time.
    Pega BPM logo
    Compared 8% of the time.
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    ProcessMaker Workflow Management & BPM, ProcessMaker BPM
    Learn More
    Overview

    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    University6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Educational Organization25%
    Financial Services Firm17%
    Computer Software Company12%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm15%
    Government10%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise31%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise61%
    Buyer's Guide
    Appian vs. ProcessMaker
    April 2024
    Find out what your peers are saying about Appian vs. ProcessMaker and other solutions. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while ProcessMaker is ranked 37th in Business Process Management (BPM). Appian is rated 8.4, while ProcessMaker is rated 7.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas ProcessMaker is most compared with Camunda, Apache Airflow and Bonita. See our Appian vs. ProcessMaker report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.