"Appian also has very flexible local integration."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"This is the most complete solution of its kind."
"Good workflow engines that bridge the gaps of processes."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The product has a very good mobile app."
"The initial setup was seamless. We didn't run into any hardships at all."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"What I like most is the seamlessness of the workflow capabilities."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"It is also not easy to learn. Training tutorials could be improved."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The solution could improve robotic process automation."
"Something I would like to see improved is an SQL database connection."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
Earn 20 points
ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.
Appian is ranked 6th in Business Process Management (BPM) with 15 reviews while ProcessMaker is ranked 18th in Business Process Management (BPM) with 1 review. Appian is rated 8.4, while ProcessMaker is rated 8.0. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas ProcessMaker is most compared with Bonita, Camunda Platform and Apache Airflow.
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