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15,833 views|12,404 comparisons
ProcessMaker Logo
800 views|551 comparisons
Featured Review
Find out what your peers are saying about Camunda, Signavio, IBM and others in Business Process Management (BPM). Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Appian also has very flexible local integration.""It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well.""This is the most complete solution of its kind.""Good workflow engines that bridge the gaps of processes.""The solution has a lot of strong features for the financial industry, it is very easy to use.""The product has a very good mobile app.""The initial setup was seamless. We didn't run into any hardships at all.""In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."

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"What I like most is the seamlessness of the workflow capabilities."

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Cons
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite.""I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.""It is also not easy to learn. Training tutorials could be improved.""What could be improved is more on the front end perspective, like the user interface and the mobile application aspect.""The solution could use some more tutorials to help brand new users figure out how to use the product effectively.""There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian.""The solution could improve robotic process automation.""Something I would like to see improved is an SQL database connection."

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"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

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Pricing and Cost Advice
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • "It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
  • "The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
  • "The pricing can be a little confusing to customers."
  • "The price of this solution is a little high here in Mongolia."
  • "The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
  • "Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
  • "You can't really test the software properly without actually buying the license first."
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    Questions from the Community
    Top Answer: 
    Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer: 
    Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market… more »
    Top Answer: 
    Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across… more »
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    Ranking
    Views
    15,833
    Comparisons
    12,404
    Reviews
    12
    Average Words per Review
    520
    Rating
    8.4
    Views
    800
    Comparisons
    551
    Reviews
    1
    Average Words per Review
    1,215
    Rating
    8.0
    Comparisons
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    ProcessMaker Workflow Management & BPM, ProcessMaker BPM
    Learn More
    Overview
    With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.

    ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

    Offer
    Learn more about Appian
    Learn more about ProcessMaker
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    University11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm13%
    Comms Service Provider12%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider21%
    Financial Services Firm9%
    Government6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    No Data Available
    Find out what your peers are saying about Camunda, Signavio, IBM and others in Business Process Management (BPM). Updated: January 2022.
    563,327 professionals have used our research since 2012.

    Appian is ranked 6th in Business Process Management (BPM) with 15 reviews while ProcessMaker is ranked 18th in Business Process Management (BPM) with 1 review. Appian is rated 8.4, while ProcessMaker is rated 8.0. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas ProcessMaker is most compared with Bonita, Camunda Platform and Apache Airflow.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.