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We do get updates every quarter regarding our experience with the technical support and customer service team because they let us know about product feature developments.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
For larger enterprises, Oracle Taleo may not stand out due to other available tools in the market that offer more features and scalability.
This rating reflects the limitation that custom applications do not receive support.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
When it comes to overall stability and performance, there are prior communications about downtime on Saturdays for developments.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
I cannot compare certain things or implement some automations that require a lot of manual intervention when initiating, generating, and calculating offers.
Oracle Taleo could also enhance customization options to better suit enterprise clients who typically engage in long-term contracts.
Oracle Taleo lacks AI right now when everyone is transitioning into AI.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
PeopleSoft is certainly cheaper than cloud solutions.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
This feature enables seamless scheduling without the back-and-forth communication, improving efficiency in our talent acquisition process.
The advantage I see is the presence of the industrial Taleo stack, which is beneficial for large-scale companies handling a higher load.
The user support from Oracle Taleo is great for creating custom workflows.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 10.6% |
| PeopleSoft | 2.8% |
| Oracle Taleo | 1.4% |
| Other | 85.2% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.