Oracle CRM vs Sales Creatio comparison

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1,533 views|1,149 comparisons
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619 views|421 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle CRM and Sales Creatio based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle CRM vs. Sales Creatio Report (Updated: November 2022).
653,757 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Oracle CRM is the organization it provides.""For the most part, the solution is straightforward.""It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements.""It is very simple.""We are most comfortable with the user interface that Oracle CRM has, it is very good.""Technical support is very fast. It's customer friendly.""Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.""The solution is scalable."

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"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable.""I like Creatio's workflows, automation, and no-code features that we can update as we wish.""Intuitive, low-code CRM platform that's easy to integrate and use.""There's not a single CRM out there that is quite as flexible as Creatio CRM."

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Cons
"A specialized team is required for managing Oracle, which is extra overhead for the customer.""The licensing is expensive.""The user interface and performance could be better.""The initial setup is complex, it could be improved to be more simplified.""The performance could be better.""This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.""The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends.""Oracle CRM can improve integration and performance."

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"Creatio's mobile app could be more intuitive.""The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement.""Out of the box connectors are great, but the ability of what is there versus other CRMs is limited.""On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."

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Pricing and Cost Advice
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • "The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it."
  • More Oracle CRM Pricing and Cost Advice →

  • "Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."
  • "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."
  • More Sales Creatio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
    Top Answer:It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
    Top Answer:Including some Creatio Marketplace apps, you can convert Sales Creatio in a Real 360° Social Sales CRM, including not just the traditional communication channels like phone and Email. In this case… more »
    Top Answer:I like Creatio's workflows, automation, and no-code features that we can update as we wish.
    Top Answer:Creatio has an annual subscription. I think the price is average compared to other CRM solutions. It's cheaper than Salesforce but more expensive than some other local CRMs that offer less… more »
    Ranking
    4th
    out of 70 in CRM
    Views
    1,533
    Comparisons
    1,149
    Reviews
    14
    Average Words per Review
    355
    Rating
    8.4
    12th
    out of 70 in CRM
    Views
    619
    Comparisons
    421
    Reviews
    3
    Average Words per Review
    624
    Rating
    9.0
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

    Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

    Offer
    Learn more about Oracle CRM
    Learn more about Sales Creatio
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
    Top Industries
    REVIEWERS
    Manufacturing Company25%
    Insurance Company25%
    Pharma/Biotech Company13%
    Transportation Company13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider13%
    Educational Organization7%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider11%
    Financial Services Firm8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Oracle CRM vs. Sales Creatio
    November 2022
    Find out what your peers are saying about Oracle CRM vs. Sales Creatio and other solutions. Updated: November 2022.
    653,757 professionals have used our research since 2012.

    Oracle CRM is ranked 4th in CRM with 14 reviews while Sales Creatio is ranked 12th in CRM with 4 reviews. Oracle CRM is rated 8.4, while Sales Creatio is rated 9.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud and Oracle Eloqua, whereas Sales Creatio is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud, Camunda Platform, K2 and Oracle CX Sales. See our Oracle CRM vs. Sales Creatio report.

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    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.