We performed a comparison between Sales Creatio and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"It is nice to have the install base information at your fingertips when you look up a company."
"The best features of the solution are its performance and stability."
"You can adapt Salesforce for all customer needs."
"Contact records are most valuable."
"It is a one-stop shop for running anything related to sales. You can do a lot of things."
"Salesforce highlights what are we selling in different regions and which regions or areas offer opportunities. We are able to view sales by month, quarter or year."
"The most valuable features of Salesforce Sales Cloud are increased productivity and business accuracy."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"There is still some room for improvement in the overall look and feel of the software."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"Sales Creatio should include better customizations."
"Creatio's mobile app could be more intuitive."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"One aspect I find challenging with Salesforce Sales Cloud is its forecasting feature. While it's useful for analyzing sales data and predicting future revenue, I've encountered instances where the outcomes weren't as perfect as expected."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
"If the infrastructure is not correct, then customers are having an issue and it's taking a lot of time to load."
"The user interface could be more intuitive. I had some challenges with how to convert from a lead to an opportunity."
"The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud."
"It could have a more user-friendly interface."
"The cost of this solution could be improved."
"The high price of the product is an area of concern where improvements are required."
Sales Creatio is ranked 22nd in CRM with 8 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews. Sales Creatio is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service and Zoho CRM, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
See our list of best CRM vendors and best Sales Force Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
