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Sales Creatio vs Salesforce Sales Cloud comparison

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Buyer's Guide
Sales Creatio vs. Salesforce Sales Cloud
July 2022
Find out what your peers are saying about Sales Creatio vs. Salesforce Sales Cloud and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Intuitive, low-code CRM platform that's easy to integrate and use.""Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable.""I like Creatio's workflows, automation, and no-code features that we can update as we wish.""There's not a single CRM out there that is quite as flexible as Creatio CRM."

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"There is a ton of information on the dashboard. Reports are also there for us. We can analyze information across the team and across a period, such as quarterly or annually.""The best features of the solution are its performance and stability.""The development cost, maintenance cost, everything will be drastically reduced - unlike traditional infrastructure where we maintain everything on our own.""You can capture all the contacts that relate to an account or business, including personal details.""Different leads and fields can be utilized inside of Salesforce, using the Sales Path to follow those specific leads, and what leads convert over into opportunities. The leveraging of fields help to track progress on the user interface.""Salesforce helps up keep track of candidates.""This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time.""It is a one-stop shop for running anything related to sales. You can do a lot of things."

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Cons
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement.""On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature.""Creatio's mobile app could be more intuitive.""Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."

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"If the infrastructure is not correct, then customers are having an issue and it's taking a lot of time to load.""Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along.""It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things.""The reporting formats could be better.""The deployment of data from the development environment to production is also a weaker point because their solution is not powerful.""It could have a more user-friendly interface.""In the next release, I would like to see more integration.""Amount of storage provided is limited."

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Pricing and Cost Advice
  • "Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."
  • "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."
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  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."
  • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Including some Creatio Marketplace apps, you can convert Sales Creatio in a Real 360° Social Sales CRM, including not just the traditional communication channels like phone and Email. In this case… more »
    Top Answer:I like Creatio's workflows, automation, and no-code features that we can update as we wish.
    Top Answer:Creatio has an annual subscription. I think the price is average compared to other CRM solutions. It's cheaper than Salesforce but more expensive than some other local CRMs that offer less… more »
    Top Answer:This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time.
    Top Answer:The user interface could be better in Salesforce Sales Cloud because it feels a little heavy.
    Top Answer:I use Salesforce Sales Cloud to customise order management and tracking. We also use it for revenue recognition, billing and analytics. Salesforce is our primary CRM.
    Ranking
    11th
    out of 69 in CRM
    Views
    599
    Comparisons
    456
    Reviews
    3
    Average Words per Review
    624
    Rating
    9.0
    1st
    out of 69 in CRM
    Views
    4,731
    Comparisons
    3,130
    Reviews
    47
    Average Words per Review
    657
    Rating
    8.3
    Comparisons
    Also Known As
    Sales Cloud, SFDC, Salesforce
    Learn More
    Salesforce
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    Overview

    Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

    Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Offer
    Learn more about Sales Creatio
    Learn more about Salesforce Sales Cloud
    Sample Customers
    ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider17%
    Financial Services Firm6%
    Insurance Company5%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm8%
    Comms Service Provider8%
    Marketing Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider16%
    Financial Services Firm6%
    Government5%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise16%
    Large Enterprise68%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    Sales Creatio vs. Salesforce Sales Cloud
    July 2022
    Find out what your peers are saying about Sales Creatio vs. Salesforce Sales Cloud and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Sales Creatio is ranked 11th in CRM with 4 reviews while Salesforce Sales Cloud is ranked 1st in CRM with 48 reviews. Sales Creatio is rated 9.0, while Salesforce Sales Cloud is rated 8.2. The top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Has good flexibility but is slow to handle feature requests". Sales Creatio is most compared with Microsoft Dynamics CRM, Camunda Platform, Bonita and K2, whereas Salesforce Sales Cloud is most compared with Oracle E-Business Suite, SAP ERP, Camunda Platform, Pega Robotic Process Automation and Oracle CX Sales. See our Sales Creatio vs. Salesforce Sales Cloud report.

    See our list of best CRM vendors and best Sales Force Automation vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.