Oracle CX Sales vs Sales Creatio comparison

Oracle and Creatio are both solutions in the CRM category. Oracle is ranked #14 with an average rating of 8.6, while Creatio is ranked #23 with an average rating of 9.0. Oracle holds a 1.1% mindshare in CRM, compared to Creatio’s 0.9% mindshare. Additionally, 87% of Oracle users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,238 Views
1,176 Comparison Views

87% willing to recommend

Sales Creatio

Read 10 Sales Creatio reviews

807 Views
638 Comparison Views

100% willing to recommend

Oracle CX Sales

Sales Creatio

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Sales Creatio and Oracle CX Sales compete in enhancing sales management efficiency. Sales Creatio has an advantage in pricing and support, while Oracle CX Sales stands out with its comprehensive features, making it appealing for those seeking data-driven insights and integration capabilities.

Features: Sales Creatio offers robust process automation, strong customization capabilities, and flexibility for organizations. Oracle CX Sales provides advanced analytics, seamless integration with other Oracle services, and a wide array of features tailored to specific industries, accommodating various sales cycles and roles.

Room for Improvement: Sales Creatio could enhance its analytics tools, improve third-party integrations, and expand its industry-specific solutions. Oracle CX Sales might benefit from simplifying its deployment process, enhancing UI/UX for intuitive navigation, and offering more competitive pricing options for smaller enterprises.

Ease of Deployment and Customer Service: Sales Creatio excels with a simpler deployment process and responsive customer service ideal for rapid onboarding. Oracle CX Sales, despite a more complex deployment, offers seamless integration within the Oracle ecosystem, providing strategic long-term value.

Pricing and ROI: Sales Creatio's lower setup cost ensures quicker ROI, attracting cost-conscious businesses. Oracle CX Sales, though requiring a higher initial investment, promises potential long-term ROI through its scalability and extensive feature set, which may appeal to larger organizations seeking comprehensive solutions.

To learn more, read our detailed Oracle CX Sales vs. Sales Creatio Report (Updated: September 2025).

Buyer's Guide

Oracle CX Sales vs. Sales Creatio

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle CX Sales

Ranking in CRM

14th

Ranking in Sales Force Automation

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (7th)

Sales Creatio

Ranking in CRM

23rd

Ranking in Sales Force Automation

10th

Average Rating

8.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the CRM category, the mindshare of Oracle CX Sales is 1.1%, down from 3.0% compared to the previous year. The mindshare of Sales Creatio is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Oracle CX Sales	1.1%
Sales Creatio	0.9%
Other	98.0%

CRM

Featured Reviews

Uday Kiran B

Senior Analyst at Capgemini

Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Read full review

Debharshi Bhattacharya

Assistant Consultant at a performing arts with 51-200 employees

A highly stable solution that is GDPR compliant and can be used for the lead generation cycle

I use Sales Creatio for the lead generation cycle With Sales Creatio, you can have a customer service review, and it is GDPR compliant. Sales Creatio is one of the few solutions that can be hosted on-premises and on the cloud. Sales Creatio should include better customizations. Sales Creatio is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"The lead and opportunity management features are valuable."

"the Oracle CX Sales Eloqua module is very useful."

"The analytics features in Oracle CX Sales are good."

"It is stable and scalable, and their support has been very responsive."

"The integration with other systems is easy."

"The solution integrates well."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

More Oracle CX Sales pros

"When comparing to other tools such as Salesforce, which I find complicated to work with personally, Sales Creatio's modules are easier to use with drag and drop functionality and configuration options."

"I like Creatio's workflows, automation, and no-code features that we can update as we wish."

"Some of the best features of Sales Creatio are end-user ease of use, user interface, and speed of data entry, and the abundance of features at a very low cost is also notable."

"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."

"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."

"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."

"Intuitive, low-code CRM platform that's easy to integrate and use."

More Sales Creatio pros

Cons

"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."

"The tool must allow developers to check logs."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

"They've been lacking in creating customization from scratch and in sales."

"You can get disconnected if you do not have a strong, reliable internet connection."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"The interface of Oracle CX Sales could be more user-friendly."

More Oracle CX Sales cons

"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."

"There is still some room for improvement in the overall look and feel of the software."

"Sales Creatio should include better customizations."

"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."

"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."

"The mobile application gave us many issues as it appeared poorly developed. The client was not satisfied with the mobile application and raised concerns about it."

"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."

"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."

More Sales Creatio cons

Pricing and Cost Advice

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"The solution is reasonably priced compared to other tools."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The product pricing is reasonable compared to other solutions in the market."

"It's expensive, but worth the money."

"The product is pricey."

"The price is reasonable."

"Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

"Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."

"Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."

"Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

12%

Financial Services Firm

11%

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1

Questions from the Community

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

See all answers

What is your experience regarding pricing and costs for Sales Creatio?

My experience with the pricing and licensing or setup costs for Sales Creatio was very favorable. On a scale of one to ten for pricing, Sales Creatio is approximately a two or three, since they pro...

See all answers

What needs improvement with Sales Creatio?

The only improvement needed in Sales Creatio is probably more straightforward email integration with Outlook. Whether it's an Android phone or an Apple phone, it's best to use an iPad, but their mo...

See all answers

Comparisons

Salesforce Sales Cloud vs Oracle CX Sales

Compared 28% of the time

Microsoft Dynamics CRM vs Oracle CX Sales

Compared 25% of the time

Siebel CRM vs Oracle CX Sales

Compared 23% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 9% of the time

Sage CRM vs Oracle CX Sales

Compared 6% of the time

More Oracle CX Sales Competitors

Microsoft Dynamics CRM vs Sales Creatio

Compared 28% of the time

Oracle Fusion Service vs Sales Creatio

Compared 18% of the time

Salesforce Sales Cloud vs Sales Creatio

Compared 18% of the time

More Sales Creatio Competitors

Product Reports

Buyer's Guide

Oracle CX Sales

August 2025

Download Oracle CX Sales product report

Buyer's Guide

Sales Creatio

August 2025

Download Sales Creatio product report

Also Known As

Oracle Sales Cloud

No data available

Overview

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Buyer's Guide

Oracle CX Sales vs. Sales Creatio

September 2025

Free Report: Oracle CX Sales vs. Sales Creatio

Find out what your peers are saying about Oracle CX Sales vs. Sales Creatio and other solutions. Updated: September 2025.

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