OpenText 360 for SharePoint vs SS&C Blue Prism comparison

OpenText and SS&C Technologies are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 8.3, while SS&C Technologies is ranked #9 with an average rating of 8.2. OpenText holds a 1.2% mindshare in BPM, compared to SS&C Technologies’s 1.4% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

2,481 Views
2,382 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 10 SS&C Blue Prism reviews

6,391 Views
2,237 Comparison Views

90% willing to recommend

OpenText 360 for SharePoint

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

OpenText 360 for SharePoint and SS&C Blue Prism compete in collaboration and automation solutions, with OpenText having a slight edge due to its powerful document management and seamless integration with Microsoft Teams.

Features: OpenText 360 for SharePoint offers powerful document management, seamless integration with Microsoft Teams, and secure content workflows. SS&C Blue Prism provides user-friendly process automation, significant time savings, and robust integration capabilities.

Room for Improvement: OpenText 360 for SharePoint needs enhancements in user-friendliness, integration options, and backup capabilities. SS&C Blue Prism could improve cost-effectiveness for small organizations, setup support, and user documentation.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint supports both on-premises and cloud deployments, with reliable 24/7 support from Microsoft. SS&C Blue Prism supports various cloud deployment models but has mixed reviews on technical support and policy flexibility.

Pricing and ROI: OpenText 360 for SharePoint has a reasonable subscription pricing model, though the licensing process is complex. SS&C Blue Prism has higher costs for small organizations with a fixed pricing model. Both offer significant ROI, with OpenText enhancing document management efficiency and SS&C Blue Prism providing labor and time savings through automation.

To learn more, read our detailed OpenText 360 for SharePoint vs. SS&C Blue Prism Report (Updated: August 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. SS&C Blue Prism

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.7

OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.

Sentiment score

5.9

SS&C Blue Prism enhanced efficiency and collaboration, saving 5,000 hours and reducing costs by 50-60% despite licensing expenses.

The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.

Sasikumar Balachandran

Senior BI Lead at Cognizant

It eliminates the challenges associated with handling files on local servers and allows efficient document management.

Ramanan Seenivasagan

Solution Arcitect at Makita Gulf FZE

For more quotes and insights, download the OpenText 360 for SharePoint report

It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.

Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.

Dan Clifford

Senior Technical Lead at upstage

For more quotes and insights, download the SS&C Blue Prism report

Customer Service

Sentiment score

6.5

OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.

Sentiment score

7.1

SS&C Blue Prism's customer support is proactive and responsive, though some users note occasional slow response times.

They are very rigid on their policies and terms.

reviewer2796894

Business Lead at a tech vendor with 201-500 employees

I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.

Ramanan Seenivasagan

Solution Arcitect at Makita Gulf FZE

For more quotes and insights, download the OpenText 360 for SharePoint report

Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.

Anurodh Dharmawat

Assistant Consultant at Tata Consultancy

They provide very detailed responses that enable us to handle any issues effectively.

VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

The response times were slow to turn around.

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

For more quotes and insights, download the SS&C Blue Prism report

Scalability Issues

Sentiment score

7.0

OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.

Sentiment score

7.7

SS&C Blue Prism is scalable with efficient workload management, though some report limitations; generally praised for capacity and flexibility.

No quotes available

For more quotes and insights, download the OpenText 360 for SharePoint report

It is scalable from the solution perspective.

VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

For more quotes and insights, download the SS&C Blue Prism report

Stability Issues

Sentiment score

7.2

User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.

Sentiment score

8.5

SS&C Blue Prism is stable and reliable, requiring routine checks and team management to handle high data volumes efficiently.

No quotes available

For more quotes and insights, download the OpenText 360 for SharePoint report

I found it to be high on stability, and I would rate it at nine.

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.

Ramesh Narsingu

Senior Consultant at Eviden

For more quotes and insights, download the SS&C Blue Prism report

Room For Improvement

Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.

SS&C Blue Prism should modernize its interface, simplify integration, and offer flexible licensing to improve accessibility and adoption.

If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.

Sasikumar Balachandran

Senior BI Lead at Cognizant

The GUI should be improved for better user experience.

Ramanan Seenivasagan

Solution Arcitect at Makita Gulf FZE

If someone is creating an Azure virtual machine, even after their license expires, there should be some kind of backup with the Microsoft team so that it can be revived.

reviewer2796894

Business Lead at a tech vendor with 201-500 employees

For more quotes and insights, download the OpenText 360 for SharePoint report

It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

For more quotes and insights, download the SS&C Blue Prism report

Setup Cost

OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.

SS&C Blue Prism's pricing suits large enterprises but is costly for smaller companies, lacking modern flexibility and regional variations.

Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.

Ramanan Seenivasagan

Solution Arcitect at Makita Gulf FZE

In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.

VINCENTWU

Project Manager at Inventec

As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.

Sasikumar Balachandran

Senior BI Lead at Cognizant

For more quotes and insights, download the OpenText 360 for SharePoint report

The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

The licensing cost can be a bit expensive compared to its competitors.

Combs Peterson

Technical Lead at Astek

Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.

Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

For more quotes and insights, download the SS&C Blue Prism report

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.

SS&C Blue Prism automates tasks, enhances efficiency, ensures security, and optimizes processes with a scalable, intuitive design.

OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.

Ramanan Seenivasagan

Solution Arcitect at Makita Gulf FZE

OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.

VINCENTWU

Project Manager at Inventec

The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.

Sasikumar Balachandran

Senior BI Lead at Cognizant

For more quotes and insights, download the OpenText 360 for SharePoint report

The control room feature, which allows me to run and monitor the automation, is to be the most useful.

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

For more quotes and insights, download the SS&C Blue Prism report

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Business Process Management (BPM)

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (9th), Process Automation (10th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (10th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (11th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.5% compared to the previous year. The mindshare of SS&C Blue Prism is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
SS&C Blue Prism	1.4%
OpenText 360 for SharePoint	1.2%
Other	97.4%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Top Industries

By visitors reading reviews

Construction Company

12%

Outsourcing Company

12%

Manufacturing Company

11%

Financial Services Firm

15%

Construction Company

15%

Retailer

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

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What is your primary use case for OpenText 360 for SharePoint?

My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.

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What is your experience regarding pricing and costs for SS&C Blue Prism?

License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue Prism for renewal processes and acquiring licenses for different environments to...

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What needs improvement with SS&C Blue Prism?

Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&C Blue Prism developmen...

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What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

August 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

SS&C Blue Prism

July 2026

Download SS&C Blue Prism product report

Also Known As

Process 360, Global 360, OpenText Process 360

SS&C AWD

Overview

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

OpenText 360 for SharePoint vs. SS&C Blue Prism

August 2026

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