OpenText 360 for SharePoint vs ProcessMaker comparison

OpenText and ProcessMaker are both solutions in the Business Process Management (BPM) category. OpenText is ranked #27 with an average rating of 8.5, while ProcessMaker is ranked #38. OpenText holds a 0.4% mindshare in BPM, compared to ProcessMaker’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

OpenText 360 for SharePoint

Read 15 OpenText 360 for SharePoint reviews

533 Views
361 Comparison Views

100% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

489 Views
382 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

ProcessMaker

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and ProcessMaker are competing products in the workflow automation space. OpenText 360 for SharePoint is considered superior due to its seamless integration capabilities and advanced data management, though ProcessMaker is recognized for its cost effectiveness.

Features: OpenText 360 for SharePoint's strengths lie in document management, robust security measures, and extensive integration with Microsoft environments. ProcessMaker focuses on ease of use, process automation, and customization, offering greater flexibility and user-friendly process automation.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers a comprehensive deployment model well-suited for enterprises utilizing Microsoft ecosystems, paired with strong customer support services. ProcessMaker provides rapid deployment with cloud options, prioritizing customer-centric service. ProcessMaker's straightforward setup makes it appealing for small to medium enterprises, while OpenText offers a more tailored approach for larger organizations.

Pricing and ROI: OpenText 360 for SharePoint typically requires a higher initial investment with an extended ROI timeframe, attributed to its broader enterprise capabilities and high customization cost. In contrast, ProcessMaker's lower setup costs and faster ROI make it attractive for companies seeking quick impact solutions. ProcessMaker provides better upfront value, while OpenText offers long-term benefits in a more integrated and customized workflow environment.

To learn more, read our detailed OpenText 360 for SharePoint vs. ProcessMaker Report (Updated: April 2025).

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

27th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

ProcessMaker

Ranking in Business Process Management (BPM)

38th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.6% compared to the previous year. The mindshare of ProcessMaker is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a strong and easy integration with Teams."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"The fact that it allows for the internal sharing of information is very good."

"The collaborative environment for long-term archival or record management is great."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

More OpenText 360 for SharePoint pros

"Its performance, stability, and security are fine."

"What I like most is the seamlessness of the workflow capabilities."

Cons

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."

"They need to come with more out of the box solutions, rather than depending on customers to develop them."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

More OpenText 360 for SharePoint cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

Pricing and Cost Advice

"Pricing is a part of the enterprise agreement that we have."

"It has a reasonable price."

"On-premises version is expensive"

"The solution has a very complex pricing model."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"SharePoint uses a subscription model."

"We have a yearly license."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Government

11%

Legal Firm

10%

Energy/Utilities Company

Financial Services Firm

28%

Computer Software Company

17%

University

10%

Educational Organization

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

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What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

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Comparisons

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

April 2025

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

April 2025

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Also Known As

Process 360, Global 360, OpenText Process 360

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

April 2025

Free Report: OpenText 360 for SharePoint vs. ProcessMaker

Find out what your peers are saying about OpenText 360 for SharePoint vs. ProcessMaker and other solutions. Updated: April 2025.

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