OpenText 360 for SharePoint and ProcessMaker are competing products in the workflow automation space. OpenText 360 for SharePoint is considered superior due to its seamless integration capabilities and advanced data management, though ProcessMaker is recognized for its cost effectiveness.
Features: OpenText 360 for SharePoint's strengths lie in document management, robust security measures, and extensive integration with Microsoft environments. ProcessMaker focuses on ease of use, process automation, and customization, offering greater flexibility and user-friendly process automation.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers a comprehensive deployment model well-suited for enterprises utilizing Microsoft ecosystems, paired with strong customer support services. ProcessMaker provides rapid deployment with cloud options, prioritizing customer-centric service. ProcessMaker's straightforward setup makes it appealing for small to medium enterprises, while OpenText offers a more tailored approach for larger organizations.
Pricing and ROI: OpenText 360 for SharePoint typically requires a higher initial investment with an extended ROI timeframe, attributed to its broader enterprise capabilities and high customization cost. In contrast, ProcessMaker's lower setup costs and faster ROI make it attractive for companies seeking quick impact solutions. ProcessMaker provides better upfront value, while OpenText offers long-term benefits in a more integrated and customized workflow environment.
| Product | Market Share (%) |
|---|---|
| OpenText 360 for SharePoint | 0.5% |
| ProcessMaker | 0.8% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.
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