No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText 360 for SharePoint vs ProcessMaker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ProcessMaker
Ranking in Business Process Management (BPM)
41st
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.4% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
ProcessMaker0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."
"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"Its licensing needs to be simplified. Currently, its licensing is very complex."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It has a reasonable price."
"On-premises version is expensive"
"SharePoint uses a subscription model."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"Pricing is a part of the enterprise agreement that we have."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"The solution has a very complex pricing model."
"We have a yearly license."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Comms Service Provider
8%
Construction Company
8%
Financial Services Firm
16%
Computer Software Company
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
Ask a question
Earn 20 points
 

Also Known As

Process 360, Global 360, OpenText Process 360
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about OpenText 360 for SharePoint vs. ProcessMaker and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.