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One Identity Active Roles vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
One Identity Active Roles improves efficiency and security by automating user provisioning, reducing errors, and cutting costs and resources.
Sentiment score
5.4
One Identity Manager boosts efficiency and security by automating processes, reducing costs, and improving resource management and productivity.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Customers largely praise One Identity Active Roles support, despite some challenges in complex issues and communication improvement needs.
Sentiment score
6.0
One Identity Manager's customer service quality varies, with response times and expertise influenced by the support tier purchased.
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
They are knowledgeable, and the response time is low.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
One Identity's support is great.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Users praise One Identity Active Roles for scalability, though challenges may arise in very large enterprises with distant domains.
Sentiment score
6.9
One Identity Manager offers scalable solutions for diverse organizations, with easy integration but potential performance optimization needed for large data sets.
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a tech vendor with 10,001+ employees
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
We could handle about 1,00,000 records for different users.
 

Stability Issues

Sentiment score
7.5
One Identity Active Roles is praised for its stability, reliable performance, and operational efficiency, despite minor performance issues.
Sentiment score
7.4
Users praise One Identity Manager's stability, with few issues; most problems relate to upgrades, customization, or specific implementations.
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
One Identity Active Roles has had no downtime and no major reliability issues so far.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a tech vendor with 10,001+ employees
I would rate it a nine out of ten for stability.
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Specifically affecting the test and development environments, not the production environment.
 

Room For Improvement

One Identity Active Roles needs interface updates, better documentation, and improved integration, pricing, API flexibility, and support features.
One Identity Manager faces challenges in setup, customization, integration, performance, and support, requiring significant improvements.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at Shaare Zedek Medical Centre
The user interface needs to be more modern and scalable.
IAM Specialist
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

One Identity Active Roles is perceived as expensive but valued for its delegation and automation features enhancing efficiency.
One Identity Manager offers competitive and flexible pricing that can be cost-effective despite initial setup expenses.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

One Identity Active Roles streamlines Active Directory management, enhancing security and efficiency with role-based control and automated workflows.
One Identity Manager enhances security and efficiency through automation, flexibility, and centralized governance, optimizing identity management across environments.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
33
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
One Identity Manager
Ranking in User Provisioning Software
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
148
Ranking in other categories
Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 6.4%, up from 6.2% compared to the previous year. The mindshare of One Identity Manager is 11.2%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager11.2%
One Identity Active Roles6.4%
Other82.4%
User Provisioning Software
 

Featured Reviews

Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise23
Large Enterprise100
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What needs improvement with One Identity Active Roles?
Integration capabilities are somewhere in the middle; it is not easy to integrate, but it is not the hardest thing out there. Certain automations, possibly web apps, could be improved or simplified...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for provisioning and directory management.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing regarding One Identity Manager is that it does not have public list prices. Costs are usually customized based on our organization size, deploy...
What needs improvement with One Identity Manager?
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could al...
 

Also Known As

Quest Active Roles
Quest One Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about One Identity Active Roles vs. One Identity Manager and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.