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Active Roles by One Identity vs Identity Manager by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Active Roles boosts ROI by increasing efficiency, automating tasks, delegating roles, and reducing errors, enhancing productivity and compliance.
Sentiment score
5.9
One Identity Manager enhances efficiency and productivity by automating processes, reducing errors, and improving ROI with streamlined operations.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
6.8
Active Roles customer service is knowledgeable and responsive, but complex issues may require escalation and improved response times.
Sentiment score
6.7
One Identity Manager's support is responsive but inconsistent, with room for improved documentation and technical expert availability.
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at Digitaltrack
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at a tech vendor with 51-200 employees
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Active Roles by One Identity efficiently scales for large enterprises, managing users across multiple domains and environments seamlessly.
Sentiment score
6.9
One Identity's Identity Manager scales effectively for large enterprises, managing millions of identities with ease but requires performance tuning for large datasets.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at Digitaltrack
 

Stability Issues

Sentiment score
8.3
Active Roles by One Identity is highly stable, reliable, and efficient for large-scale Active Directory management with minimal issues.
Sentiment score
7.6
Identity Manager by One Identity is stable, with high user ratings but occasional issues from updates and custom configurations.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Senior Business Development Executive at Digitaltrack
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Consistently performing for daily operations like automation and user management without major downtime reported.
Desktop Support at DigitalTrack Solutions Private Limited
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
Cyber Security Analyst at a tech vendor with 51-200 employees
It has a strong core architecture, a reliable user lifecycle management engine, a strong workflow engine, and stable integrations with Active Directory, SAP, HR systems, and enterprise applications.
Sr.Technical Engineer at a retailer with 11-50 employees
 

Room For Improvement

Active Roles by One Identity needs a modern interface, easier setup, enhanced reporting, better integrations, and improved documentation.
Improve One Identity's database performance, user interface, customization, and cloud integration for enhanced efficiency and user experience.
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Stronger, more seamless integration with cloud and hybrid environments like Azure AD, along with enhanced real-time reporting dashboards and easier troubleshooting tools, would help in faster issue resolution and a better overall administration experience.
Senior System Administrator at 3i Infotech
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

Active Roles by One Identity suits enterprises with cost-effective pricing based on users, offering high ROI through improved automation.
One Identity Manager is cost-effective for enterprises but pricier for smaller businesses, requiring careful cost planning and understanding.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

One Identity Active Roles automates tasks, enhances security, streamlines workflows, and improves governance in enterprises with role-based access control.
Identity Manager enhances efficiency and security with customizable automation and robust access control, integrating seamlessly with major systems.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
Identity Manager by One Ide...
Ranking in User Provisioning Software
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
190
Ranking in other categories
Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of August 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 5.4%, down from 7.3% compared to the previous year. The mindshare of Identity Manager by One Identity is 9.2%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity9.2%
Active Roles by One Identity5.4%
Other85.4%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
Regional Manager & CISO at Citadel
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
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Top Industries

By visitors reading reviews
Outsourcing Company
24%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
Outsourcing Company
17%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise16
Large Enterprise45
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise36
Large Enterprise126
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
What is your experience regarding pricing and costs for One Identity Manager?
My experience with the pricing, setup cost, and licensing for One Identity Manager is that it is much cheaper compared to its peers, although I did not work on the pricing to be very specific.While...
What needs improvement with One Identity Manager?
Overall, Identity Manager by One Identity is a very good product, but I think there is still some scope for improvement. Sometimes troubleshooting or provisioning issues can take time because I nee...
What is your primary use case for One Identity Manager?
My main use case for Identity Manager by One Identity is identity lifecycle management. I use it to automate the complete user lifecycle, from joiner, mover, and leaver (JML) processes. Whenever a ...
 

Also Known As

Quest Active Roles
Quest One Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Active Roles by One Identity vs. Identity Manager by One Identity and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.