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One Identity Active Roles vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
One Identity Active Roles enhances efficiency and security, reduces workload and risks, delivering quick returns and increased user satisfaction.
Sentiment score
6.4
One Identity Manager boosts productivity, automates processes, enhances security, and delivers long-term cost savings for large enterprises.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
It has saved 90% of the time compared to before.
Without it, we would need thousands of additional people.
If you do not see it as purely an Identity Management tool but as a possibility to automate processes in the company, it provides a huge amount of value.
One Identity Manager saved us approximately thirty to forty percent in terms of time, money, and resources compared to our pre-deployment setup.
 

Customer Service

Sentiment score
7.9
One Identity Active Roles support is responsive and effective, with occasional delays; users rate it between seven and ten.
Sentiment score
6.7
One Identity Manager's support is mixed, with premium service praised, while standard support often experiences delays and varied partner satisfaction.
One Identity's support is great.
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
Sometimes having a fix for a bug takes too much time.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Compared to my experiences with other tools, their support is exemplary.
 

Scalability Issues

Sentiment score
7.9
One Identity Active Roles is scalable for large user bases, efficiently managing multiple directories and automating tasks.
Sentiment score
7.2
One Identity Manager effectively scales for organizations of all sizes, despite potential performance issues in complex, large-scale scenarios.
It is very beneficial for large and complex environments.
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
The solution is highly scalable, with a scalability rating of nine.
We could handle about 1,00,000 records for different users.
I would rate its scalability as strong since we have not experienced any significant challenges.
This includes designing and implementing IAM solutions for legacy systems, cloud migrations, and multifactor authentications.
 

Stability Issues

Sentiment score
7.3
One Identity Active Roles is generally stable with minimal maintenance, but occasional performance lags and updates are needed.
Sentiment score
7.2
One Identity Manager is stable when used correctly; customizations and updates challenge consistency, but version 8 shows improvements.
There were no major problems with One Identity Active Roles.
We haven't had any glitches.
I would rate the stability as a seven because there are sometimes performance issues, which require restarting the services.
I would rate it a nine out of ten for stability.
Specifically affecting the test and development environments, not the production environment.
One Identity Manager has improved in terms of performance and added functionality.
 

Room For Improvement

One Identity Active Roles needs better web interface customization, scripting support, integration, user interface scalability, and improved workflows and security.
One Identity Manager requires interface modernization, improved performance, better documentation, responsive support, and simplified tools for customization and integration.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Enhancements to the console are also necessary because it is more confusing than the web interface.
The user interface needs to be more modern and scalable.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
 

Setup Cost

One Identity Active Roles uses a user-based licensing model with high costs but offers significant ROI and flexibility.
One Identity Manager provides flexible pricing with potential high implementation costs but offers strong functionality and compliance benefits.
It is quite expensive, costing more than 50 euros per identity.
The pricing is high.
The pricing of One Identity Active Roles is expensive, but the return on investment justifies the cost, allowing for savings in other areas.
On-premises might incur higher costs.
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
On-premises, it is cheap.
 

Valuable Features

One Identity Active Roles enhances security and management with robust access control, automation, integration, and centralized directory management.
One Identity Manager offers flexible customization, seamless integration, powerful security, and supports complex data management with a user-friendly interface.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
One Identity Manager
Ranking in User Provisioning Software
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
126
Ranking in other categories
Identity Management (IM) (3rd)
 

Mindshare comparison

As of October 2025, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 5.2%, up from 4.9% compared to the previous year. The mindshare of One Identity Manager is 10.6%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
One Identity Manager10.6%
One Identity Active Roles5.2%
Other84.2%
User Provisioning Software
 

Featured Reviews

Grzegorz Kosela - PeerSpot reviewer
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
Pradeep Pola - PeerSpot reviewer
Provides robust identity governance with deep customization and advanced integration for complex environments
One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms. For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature. It also helps streamline aspects of application governance, including access decisions, compliance, and auditing. It has a module called access recertification or attestation for recertification and a robust segregation of duties engine, as a governance platform that collects data and provides a variety of dashboards for management. One Identity Manager provides IGA for difficult-to-manage aspects of SAP, and I can manage by assigning profiles, roles, and groups. There's also a role-in-role concept where I can assign a role to another role. One Identity Manager delivers SAP-specialized workflows and business logic. For example, if my SAP solution is integrated with SAP GRC and I want to request a segregation of duties check with GRC before provisioning an SAP role, all those tasks can be done in One Identity Manager. It is easy to manage and provides a single platform for enterprise-level administration and governance of users' data and privileged accounts, but one must know the product. Learning One Identity Manager takes some time, around four to five months, but once learned, managing applications such as SAP or Active Directory becomes easy. One Identity Manager helps minimize gaps in governance coverage for test, dev, and production servers, and it provides internal deployment tools that make it straightforward to manage code across different environments.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise83
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
The product is expensive, but if you want to save money, the delegation set-up process is quite easy. After setting up Active Roles once, defining the delegation model, it is very efficient, almost...
What needs improvement with One Identity Active Roles?
The interface appears outdated. Once logged in, everything inside remains unchanged from years ago. Additionally, when they release new features, they should provide training or webinars at least o...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
We use multiple tools in tandem for better security. The procurement and licensing process can indeed be complex. My experience was decent, with no major problems during procurement or licensing; i...
What needs improvement with One Identity Manager?
The tool did not allow beyond a specific level of visibility; it provided visibility at the user level, not at the level of nested entitlements, resulting in an inaccurate depiction from the asset ...
 

Also Known As

Quest Active Roles
Quest One Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about One Identity Active Roles vs. One Identity Manager and other solutions. Updated: September 2025.
872,019 professionals have used our research since 2012.