The best feature of this solution is its flexibility to be customized. It is like a framework. You can customize it very far from its core functionality, and it will still work.
One Identity Manager offers flexibility with extensive customization for diverse business needs and excels in IT environments through integration capabilities. Automation features reduce overhead, while built-in security ensures effective governance. The advanced SAP connector supports deep integration, though setup is complex and technical support lacks responsiveness. Integration improvements for systems like SAP and ServiceNow are needed. Version upgrades can be challenging, and documentation is often insufficient, impacting user experience.