

Nintex Process Platform and OpenText Process Automation compete in the workflow automation space. Though both are recognized for their ease of use and integration, OpenText appears superior in feature-rich offerings, particularly in comprehensive business process management across multiple systems, whereas Nintex is noted for its ease of use and robust integration within the Microsoft ecosystem.
Features: OpenText Process Automation offers scalability, robust performance, and flexible workflow options with extensive integrations, including a seamless SAP connection that doesn't require coding. Nintex stands out for its rapid workflow creation capabilities, SharePoint process automation, and user-friendly drag-and-drop interfaces.
Room for Improvement: OpenText users have expressed a need for enhancements in UI, mobile compatibility, and intuitive management of complex tasks. Nintex users seek better logging, error notifications, and more flexibility in licensing. Both platforms could improve their default templates and reporting features.
Ease of Deployment and Customer Service: Nintex offers various deployment options, including on-premises and public cloud, but receives mixed feedback on technical support, with some users finding the community more helpful. OpenText provides similar deployment flexibility, with private cloud options, though users have called for more responsive customer service.
Pricing and ROI: OpenText AppWorks is competitively priced, typically mid-tier, with a perpetual license model that may initially surprise but stabilizes. Nintex, while often pricier, is seen as offering good value due to its extensive features. Both platforms are noted for delivering ROI through time savings and process efficiencies.
| Product | Market Share (%) |
|---|---|
| Nintex Process Platform | 1.6% |
| OpenText Process Automation | 1.1% |
| Other | 97.3% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.
Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.
What are the key features of Nintex Process Platform?Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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