Nintex Process Platform vs OpenText Process Automation comparison

Nintex and OpenText are both solutions in the Business Process Management (BPM) category. Nintex is ranked #13 with an average rating of 8.0, while OpenText is ranked #18 with an average rating of 7.7. Nintex holds a 2.0% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 90% of Nintex users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,683 Views
2,066 Comparison Views

90% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

780 Views
390 Comparison Views

100% willing to recommend

Nintex Process Platform

OpenText Process Automation

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

Nintex Process Platform and OpenText Process Automation both compete in the workflow automation category. Nintex appears to have the upper hand due to its integration and ease of use within Microsoft ecosystems.

Features: Nintex's key features include quick deployment, low-code workflow automation, and seamless SharePoint integration. It also offers easy mobile visibility and monitoring of workflows. OpenText stands out with comprehensive business process integration across platforms and a centralized management hub, supporting extensive process management and monitoring, particularly for ERP and CRM systems.

Room for Improvement: Nintex could improve server performance, enhance default logging and notifications, and reduce licensing costs. There are also challenges with integration and support offerings. OpenText would benefit from a better UI, enhanced mobile compatibility, and a more robust integration model. Performance improvements in BPMN 2.0 and a SaaS pricing model could also be beneficial.

Ease of Deployment and Customer Service: Nintex's ease of deployment is facilitated by robust cloud integration and use in Microsoft environments, though its technical support lacks responsiveness. OpenText deploys in hybrid models and has higher customer service ratings, needing improved service desk efficiency.

Pricing and ROI: Nintex offers valuable but costly licensing, with ROI derived from efficiency and workflow improvements, fitting enterprises with flexible budgets. OpenText's mid-tier pricing requires negotiation, offering satisfactory return through its comprehensive feature set, although perceived high without a SaaS option.

To learn more, read our detailed Nintex Process Platform vs. OpenText Process Automation Report (Updated: July 2025).

Buyer's Guide

Nintex Process Platform vs. OpenText Process Automation

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Nintex Process Platform

Ranking in Business Process Management (BPM)

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (11th), Workload Automation (13th)

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Nintex Process Platform is 2.0%, down from 2.4% compared to the previous year. The mindshare of OpenText Process Automation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Vitor Medeiros

National Sales Director at Konica Minolta

Offers capacity to integrate with external platforms but technically difficult

There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it useful to utilize LDAP query action to find out the status of a particular user."

"This tool set makes it easy to integrate current processes and increase adoption rates and usage for the tool, as well as the process changes to update it on the fly."

"The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform."

"The SharePoint feature is a really good connection, there are many features that are good."

"The technical support is very good."

"Only Nintex has the feature which allows attachments to an email."

"The setup is easy."

"Allows us to provide desktop/laptop and mobile solutions to our users."

More Nintex Process Platform pros

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"One of the most useful features is the code is customizable, we can make it our own."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

More OpenText Process Automation pros

Cons

"The user interface in Nintex needs improvement. It is not very intuitive and requires changes."

"The Workflow Designer needs improvement."

"Converting a document from PDF to MS Word, or vice versa, needs to be improved."

"The solution needs more RPA and AI features."

"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."

"The solution is a bit too expensive. It could be cheaper."

"Built-in reporting on-prem is limited and clunky at best."

"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."

More Nintex Process Platform cons

"There is room for improvement in the pricing structure."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"OpenText needs improvements in its integration model to align with newer integration types."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"AppWorks could be improved by including BPM simulation."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"The integration could improve."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

More OpenText Process Automation cons

Pricing and Cost Advice

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."

"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."

"Our maintenance costs are reduced."

"This solution is affordable and is cheaper than most alternatives on the market. We have a standard cloud license that costs about 20k per year."

More Nintex Process Platform pricing and cost advice

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

"AppWorks is pretty expensive."

"The price is on the higher side."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

19%

Educational Organization

Government

Insurance Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

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Compared 6% of the time

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Compared 25% of the time

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Compared 17% of the time

Pega Platform vs OpenText Process Automation

Compared 14% of the time

ServiceNow Now Platform vs OpenText Process Automation

Compared 13% of the time

Mendix vs OpenText Process Automation

Compared 13% of the time

More OpenText Process Automation Competitors

Product Reports

Buyer's Guide

Nintex Process Platform

June 2025

Download Nintex Process Platform product report

Buyer's Guide

OpenText Process Automation

June 2025

Download OpenText Process Automation product report

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow

No data available

Overview

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

Nintex Process Platform vs. OpenText Process Automation

July 2025

Free Report: Nintex Process Platform vs. OpenText Process Automation

Find out what your peers are saying about Nintex Process Platform vs. OpenText Process Automation and other solutions. Updated: July 2025.

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