

WhatsUp Gold and Moogsoft are network and service management solutions. Moogsoft has the upper hand due to its superior AI-driven incident detection and resolution features.
Features: WhatsUp Gold provides intuitive mapping of devices and dynamic network mapping for easy issue identification. It also offers competitive pricing and strong support. Moogsoft, however, leverages AI for proactive incident detection and predictive insights, which allow for faster problem resolution and advanced customization.
Room for Improvement: WhatsUp Gold could enhance its AI capabilities to match Moogsoft's advanced incident management. There is room to simplify user interaction further, particularly in alert customization. Additionally, integration with more third-party applications could be beneficial. Moogsoft might improve its user interface for easier navigation, provide more frequent updates, and reduce the complexity of its advanced features for faster user adoption.
Ease of Deployment and Customer Service: WhatsUp Gold offers a straightforward deployment process with robust customer support channels for quick setup and assistance. Moogsoft may require more initial configuration due to its advanced features, but it provides in-depth guidance, which is highly beneficial for detailed setup and customization.
Pricing and ROI: WhatsUp Gold is recognized for its accessible pricing structure, which offers good ROI for businesses prioritizing network visibility. Moogsoft demands a higher upfront investment but provides significant ROI through enhanced operational efficiencies driven by its intelligent automation features. Moogsoft's higher cost is justified by its performance benefits, while WhatsUp Gold remains cost-effective with solid network management capabilities.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.7% |
| WhatsUp Gold | 1.6% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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