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Datadog vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced diverse returns with Datadog, reporting time savings, reduced blindspots, enhanced visibility, integration benefits, and efficiency improvements.
Sentiment score
7.3
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
 

Customer Service

Sentiment score
7.3
Datadog customer service is responsive and professional, offering proactive support despite occasional delays in their ticket system.
Sentiment score
6.4
Moogsoft support is efficient for some, but others experience delays; improvements noted post-acquisition with still some room for better coverage.
 

Scalability Issues

Sentiment score
7.6
Datadog scales efficiently with diverse technologies, though rising costs and limited API capabilities remain concerns for some users.
Sentiment score
7.5
Moogsoft offers scalable cloud-based solutions with efficient device handling and flexible pricing, despite requiring coding for integrations.
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable performance with minimal downtime, resolving integration issues promptly and maintaining consistent uptime even during peak traffic.
Sentiment score
7.4
Moogsoft is reliable, stable, handles high loads efficiently, and requires minimal maintenance, with resolved earlier stability issues.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
 

Room For Improvement

Datadog struggles with performance, usability, and cost issues, requiring improvements in integration, documentation, and user interface.
Moogsoft needs better integration, analytical capabilities, user support, and improved dashboard features for enhanced incident management and automation.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
 

Setup Cost

Datadog's pricing model is flexible yet can be costly, requiring careful planning to optimize its comprehensive features and avoid surprises.
Moogsoft offers flexible pricing with SaaS and on-premise options, though costs may vary based on usage and model.
The setup cost for Datadog is more than $100.
 

Valuable Features

Datadog excels in integration, monitoring, and data visualization, enhancing system reliability and efficiency with seamless AWS synchronization.
Moogsoft integrates with 50+ IT tools, enhancing incident management with AI-driven features for improved diagnostics and system uptime.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
 

Categories and Ranking

Datadog
Ranking in IT Infrastructure Monitoring
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), Cloud Security Posture Management (CSPM) (6th)
Moogsoft
Ranking in IT Infrastructure Monitoring
18th
Ranking in AIOps
8th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
IT Operations Analytics (6th)
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 5.5%, down from 6.8% compared to the previous year. The mindshare of Moogsoft is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Siddharth_Jain - PeerSpot reviewer
Filters the noise and consolidating alerts into a single situation report
Moogsoft's integration options are somewhat limited. It primarily relies on webhooks and APIs for data input, meaning external systems must push data to Moogsoft; it cannot pull data independently. If I want to connect CloudWatch or Prometheus to Moogsoft, I have to write custom code on the Prometheus side to send data through Moogsoft’s APIs or webhooks. Other monitoring tools like Splunk and Dynatrace typically have agents that reside on the system, automatically collecting and sending data. This difference can create challenges for teams needing seamless integration. Although Moogsoft has developed some plugins, such as those for Grafana and Zabbix, that are ready to use, they don’t have comprehensive support for every tool. Splunk has developed an AI assistant that can answer your queries and everything else. Moogsoft lacks that. Dynatrace has this AI component that will identify things on its own. On the other end, Moogsoft, you must set up the workflow. You have to come and set up the cookbooks. ServiceNow also has good event correlation. Splunk is fantastic with the event correlation.
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
8%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
We can improve Moogsoft by optimizing its noise feature, normalizing events, customizing deduplication rules, enhancing correlation accuracy, and improving incident response and automation. Introdu...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Datadog vs. Moogsoft and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.