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Outreach vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in Opportunity Management
4th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
CRM (4th), Project Portfolio Management (2nd), Project Management Software (2nd), Marketing Management (3rd)
Outreach
Ranking in Opportunity Management
6th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Opportunity Management category, the mindshare of monday.com is 3.5%, down from 6.3% compared to the previous year. The mindshare of Outreach is 3.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
monday.com3.5%
Outreach3.6%
Other92.9%
Opportunity Management
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
Evelina Mungai - PeerSpot reviewer
Digital Marketing Manager at Unilever
Targeted outreach has boosted engagement and improves collaboration across the sales cycle
According to my experience, the best features Outreach offers are its helpfulness and effectiveness. It also offers a set of free trial and an intuitive, user-friendly interface. It offers sales engagement, revenue intelligence, and revenue operation functionality in a unified platform. Outreach leverages automation and artificial intelligence to help revenue leaders decrease the inefficiency and ineffectiveness of go-to-market activities and personnel across the revenue cycle. Outreach helps automate sequences and ensures consistent and timely customer engagement. I also appreciate that it provides clear analytics on opens, clicks, and replies to refine the outreach strategy. Additionally, the use of AI captures real-time meeting notes and action items, saving time and preventing missed details.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization a lot, for example, now we see everything, and we have a clear view of statistics."
"After we started using Monday.com, the benefits were clear."
"Monday helps us tremendously with this."
"The style and format are user-friendly, making it practical for our needs despite some network issues."
"Monday.com keeps our teams aligned as we move through the steps needing to be taken in a project."
"I mostly like automation and recently added custom automation so we can brainstorm and find the best fit for our particular use-case."
"With Monday, everything is just one click away."
"Monday.com keeps our communication so simple."
"Outreach is very good when engaging with sponsors to understand their expectations."
"Outreach is an essential tool for doing outbound work and speeds up my workflow significantly."
"Outreach is also very cost-effective compared to Freshsales and other alternatives, and it has helped us achieve our marketing goals and reach out to more customers easily, improving my organization's productivity for the last five years."
"It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
"Outreach has positively impacted my organization by streamlining how we work individually and allowing us to see what others are doing."
"When it comes to time saved, I would say approximately half an hour of an SDR's time daily, which is quite a significant improvement, and when it comes to meetings booked, especially from cold calls, we managed to book almost two times more cold calling leads."
"Outreach has impacted our organization positively because it has become a medium for us to reach out to an audience which we were not able to reach out to earlier."
"The solution facilitates Git workflow management, enabling me to handle various pull requests from team members. Additionally, I use these tools to deploy applications to different cloud providers, such as GCP and AWS, including AWS EC2 services. The automation tools also streamline testing processes for the code submitted by other developers."
 

Cons

"BCC Outlook integrations could be better."
"I wish there were more calculations available across boards and pulses."
"Without having to go to the Enterprise level, I would love to see better access controls so that we can securely build boards that we can share with clients to manage their work/projects (and in our own branding and own URL)."
"Service being down happens to often. They need to create a desktop version that stores the info locally so that when their servers are down, I can keep working and accessing my data. Then it could be uploaded when their servers are online."
"The tool is beneficial for some businesses yet prohibitively expensive for others."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"The marketing notification emails from Monday.com are really poor and of little value to the user."
"This isn't a platform where you scrimp on the training and send one person to bring back knowledge. Monday is different things to different people, and context matters."
"Outreach can be improved in several ways. Every now and then, it will have sync issues, especially with voice headsets."
"Outreach can be improved because its AI features are not strong."
"Outreach can improve because it can be overwhelming due to its robustness."
"Outreach can be improved by embedding a significant amount of AI and LLM models within the tool itself to fast-track or improve the productivity of sellers reaching out to their audience."
"Outreach crashed, especially when we were making cold calls. The call recordings frequently were not being recorded when they should have been, which was frustrating."
"Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."
"In terms of improvements, one significant area for the product is efficiency, particularly when processing large data loads. Similar to other platforms, long recording times lead to extended processing times, which can be inconvenient for users. For instance, a previous client encountered delays due to lengthy recording times. To address this, I implemented a live transcription approach where data is transcribed in real-time, immediately sent to the AI model, and returned quickly. This optimized the process, but enhancing the platform's inherent efficiency would be beneficial."
"Outreach can be improved as analytics sometimes feel quite rigid."
 

Pricing and Cost Advice

"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"I am using the tool's free version."
"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."
"I am using its free version."
"Outreach uses a request-based pricing model. It's pretty affordable. They offer different packages for various scenarios, depending on how you're trying to develop your platform using Outreach. I think that's a good starting point. If our organization scales up or needs more services from the tool, we'd consider upgrading."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Construction Company
14%
Comms Service Provider
9%
University
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business182
Midsize Enterprise28
Large Enterprise32
By reviewers
Company SizeCount
Small Business8
Large Enterprise5
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...
What is your primary use case for monday.com?
My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...
What needs improvement with Outreach?
Outreach can be improved by embedding a significant amount of AI and LLM models within the tool itself to fast-track or improve the productivity of sellers reaching out to their audience. The usabi...
What is your primary use case for Outreach?
Outreach is primarily used by our BDR, sales, and marketing team for email marketing and email nurtures. We formulate email templates and send automated emailers to our prospects using Outreach. We...
What is your experience regarding pricing and costs for Outreach?
I do not have any visibility into pricing, setup cost, and licensing for Outreach. I am an end user.
 

Comparisons

 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
cloudera, monogDB, eventbrite, DocuSign, Adobe, Microsoft, Zillow
Find out what your peers are saying about Outreach vs. monday.com and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.