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Microsoft Viva Insights vs SAP HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, down from 1.1% compared to the previous year. The mindshare of SAP HCM is 4.2%, down from 11.8% compared to the previous year. The mindshare of SAP SuccessFactors is 10.6%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors10.6%
SAP HCM4.2%
Microsoft Viva Insights0.9%
Other84.3%
Talent Management
 

Featured Reviews

AB
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
SS
Assistant Manager at Kashiv Biosciences
Centralized global HR data has improved expense control and supports secure employee management
The features of SAP HCM are valued by me as it had a clear idea about what was expected from the user point. The person or the application has a lot of features and it had actually all the information needed from our part. That aspect is nice. Apart from that, the T-codes are really helpful to understand which particular option we need when we put the T-code in the search box. The stability and reliability of SAP HCM product are really nice, very helpful, and secured. It has no point of leakage and is mostly reliable, as most companies and organizations prefer SAP over many tools. As for security, it's already secured from the beginning itself, and that is the only reason our organization relies on it. Since it's very useful at a global scale, it is a very useful tool and is very easy to access and handle.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"SAP HCM has a good performance."
"I like the talent, recruitment, and learning features the most."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"The stability of the solution is good."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"It is a pretty stable solution."
"The technical support is quite good."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"It's brought to our organization a big big improvement. We would give it a good rating."
"SAP SuccessFactors has positively impacted our organization as attrition has decreased, employee satisfaction in terms of help desk processes has improved, and the data transition from Excel, PowerPoint, or Tableau has become much more real-time."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"Easy to use and user-friendly."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"This solution is very user-friendly, and supports 60 plus languages."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"When performing reconciliation, manual entry is sometimes required, and barcode scanning isn't always available."
"It takes a long time to apply an update patch to the system."
"SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security service, and local regulations that change frequently."
"SAP HCM's long and tedious transactions can be improved."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"The product's learning and development features could be better, including new exclusive LMS tools."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"There is room for improvement in licensing model."
"SAP SuccessFactors needs to improve the LMS and performance management."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"User experience for this solution needs to be improved."
"SAP SuccessFactors' pricing structure could be improved."
"SuccessFactors' experience management is not so user-friendly."
"There is an area of improvement in integrating SuccessFactors with different platforms."
 

Pricing and Cost Advice

Information not available
"I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"The pricing is not reasonable at all."
"We purchase the product's yearly license."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"The pricing is really high."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"The price of the solution is highly expensive."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The cost of SAP SuccessFactors is reasonable."
"The solution is on the expensive side but is definitely worth the money."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
13%
Comms Service Provider
11%
Healthcare Company
7%
Manufacturing Company
12%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
7%
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

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What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for per...
What is your experience regarding pricing and costs for SAP SuccessFactors?
Pricing is a bit high and on the higher side. However, it is worth it based on the services they provide.
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SAP Human Capital Management
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: January 2026.
881,821 professionals have used our research since 2012.