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SAP SuccessFactors pros and cons

Vendor: SAP
3.9 out of 5
Badge Ranked 1
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SAP SuccessFactors Pros review quotes

BP
May 15, 2023
I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it.
RK
Dec 27, 2021
This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4.
Marissa Schwan - PeerSpot reviewer
Mar 7, 2023
SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other.
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Ahmed_Haridy - PeerSpot reviewer
Feb 19, 2021
I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes.
YZ
May 7, 2020
The performance goals and learning management solutions are the product's most valuable features.
FaizMohammed - PeerSpot reviewer
Nov 15, 2022
One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors.
UD
Jan 4, 2022
This solution offers good flexibility and configurability. It can handle different types of performance management.
BT
Jan 18, 2021
It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.
Wael Elsagh - PeerSpot reviewer
Nov 10, 2022
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus.
ChristopherOrilogbon - PeerSpot reviewer
Nov 18, 2022
All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well.
 

SAP SuccessFactors Cons review quotes

BP
May 15, 2023
There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client.
RK
Dec 27, 2021
The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler.
Marissa Schwan - PeerSpot reviewer
Mar 7, 2023
SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in.
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,066 professionals have used our research since 2012.
Ahmed_Haridy - PeerSpot reviewer
Feb 19, 2021
To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors.
YZ
May 7, 2020
The solution needs more localization, especially for the Middle East and Russia.
FaizMohammed - PeerSpot reviewer
Nov 15, 2022
One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically.
UD
Jan 4, 2022
User experience for this solution needs to be improved.
BT
Jan 18, 2021
Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development.
Wael Elsagh - PeerSpot reviewer
Nov 10, 2022
Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach.
ChristopherOrilogbon - PeerSpot reviewer
Jun 8, 2021
Also, it would be helpful if they could improve its ability to localize the product to Nigeria.