Feb 04, 2020
Check out our comparison page of Workday vs PeopleSoft vs SAP SuccessFactors:
https://www.itcentralstation.com/products/comparisons/peoplesoft_vs_sap-successfactors_vs_workday
PeopleSoft and SAP SuccessFactors are leaders in the enterprise resource planning and human resources management software categories. SAP SuccessFactors might hold an advantage with its modern, cloud-based design focused on engagement and AI-driven analytics, making it suited for organizations aiming for streamlined HR processes.
Features: PeopleSoft provides extensive customization options, making it suitable for tailoring HR, finance, and contract management needs. It offers robust integration capabilities and is renowned for stability and a comprehensive feature set. Conversely, SAP SuccessFactors is centered on modern cloud-based implementation with strong user engagement, talent management, and AI-driven analytics. It is acknowledged for its intuitive interface and seamless updates.
Room for Improvement: PeopleSoft users express a desire for updated interfaces, better navigation, improved reporting capabilities, and enhanced integration with external systems. Additionally, customization costs can be prohibitive. On the other hand, SAP SuccessFactors users point out its rigidity and high costs, alongside complexities in modifying the system. Mobile capabilities and integration between modules need enhancement.
Ease of Deployment and Customer Service: PeopleSoft is versatile in deployment with on-premises and hybrid solutions, fitting for organizations needing specific customizations. Customer service experiences vary, with some reports of delayed responses. SAP SuccessFactors, as a cloud-based solution, offers easier scalability and regular updates, though support responsiveness and transparency in costs may fluctuate.
Pricing and ROI: PeopleSoft generally requires higher upfront costs due to on-premises infrastructure and customization, potentially offering a high ROI for complex needs. Meanwhile, SAP SuccessFactors involves higher subscription costs but delivers value quickly due to its modularity and user-friendliness, appealing for large organizations through flexible pricing based on modules and users.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
This rating reflects the limitation that custom applications do not receive support.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
PeopleSoft is certainly cheaper than cloud solutions.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
| Product | Mindshare (%) |
|---|---|
| SAP SuccessFactors | 8.8% |
| PeopleSoft | 3.3% |
| Other | 87.9% |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 70 |
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
SAP SuccessFactors is an AI-driven, cloud-based HR suite designed to empower organizations to thrive and adapt in a dynamic world by offering comprehensive solutions across HR, payroll, talent, and employee experience.
Incorporating support for over 100 countries, SuccessFactors delivers real-time insights and integrated solutions that enhance every people process and decision. With the backing of over 10,000 organizations, it unifies people and skills data, ensuring compliance and flexibility with localized updates. Its HR best practices and partner network expedite results. Integration with SAP S/4HANA and intuitive interfaces enhance its functionality in performance, talent management, and HR analytics. Features such as Recruitment, Employee Central, and continuous performance management drive effective HR processes in diverse industries.
What features define SAP SuccessFactors?Organizations across sectors implement SAP SuccessFactors for HR tasks such as performance and talent management, onboarding, and recruitment. Its adaptability and security in cloud environments support goal setting, career planning, and employee evaluation, serving needs in industries like technology, finance, and healthcare.
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