

PeopleSoft and SAP SuccessFactors are two competitive products in the realm of HCM solutions. User reviews suggest that SAP SuccessFactors might have the upper hand due to its broad range of advanced features that appear to justify its higher cost.
Features: PeopleSoft is highly valued for its customizability, grid control, and integration with financials, payroll, and other modules. This robust integration supports enhanced stability and performance. SAP SuccessFactors is recognized for its AI-driven features, seamless workflow integration, advanced reporting, and mobile capabilities.
Room for Improvement: PeopleSoft users desire enhancements in modernizing its UI and reporting capabilities, noting limitations in global application. SAP SuccessFactors users call for improved module integration, modernized UI, AI advancements, and more in-depth customization options.
Ease of Deployment and Customer Service: PeopleSoft primarily favors on-premises deployment, requiring substantial IT support, and sometimes offers variable customer support quality. SAP SuccessFactors, focusing on cloud deployment, generally receives positive customer service feedback, although improvement in support responsiveness is highlighted.
Pricing and ROI: PeopleSoft, though on the higher end of pricing, offers a favorable ROI when implemented correctly due to its full-suite functionality. SAP SuccessFactors is also perceived as expensive, but its comprehensive HR capabilities are often seen as worth the investment.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
This rating reflects the limitation that custom applications do not receive support.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
PeopleSoft is certainly cheaper than cloud solutions.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
| Product | Mindshare (%) |
|---|---|
| SAP SuccessFactors | 8.6% |
| PeopleSoft | 2.9% |
| Other | 88.5% |

| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 70 |
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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