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SAP HCM pros and cons

Vendor: SAP
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SAP HCM consolidates payroll for operations and supports multi-geography companies.
The platform efficiently manages employee data from hiring to retirement, and its payroll processing capabilities are highly appreciated.
Organizations value SAP HCM's ability to scale and integrate various modules, providing comprehensive human resources management.
It offers robust and scalable technology for managing employee information and ensures consistency and reliability across HR operations.
SAP HCM's core features include personnel administration, organizational management, payroll, and advanced analytics and reporting capabilities.

CONS

SAP HCM requires extensive end user training due to its lack of intuitiveness.
Technical support speed for SAP HCM could be improved.
SAP HCM integration with third-party applications is limited and often challenging.
The licensure cost of SAP HCM is high compared to competitors like Oracle and Microsoft Dynamics.
SAP HCM has a complex setup process, making the implementation difficult.
 

SAP HCM Pros review quotes

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Jan 21, 2018
We have managed to consolidate our payroll for all India operations on this platform.
PD
Specialist SAP Division at a tech services company with 1,001-5,000 employees
Sep 24, 2019
The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features.
reviewer1194150 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
Sep 24, 2019
The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong.
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
LM
Owner at Simply HR
Sep 29, 2019
The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module.
reviewer1199859 - PeerSpot reviewer
SAP HCM/FICO Team lead at a transportation company with 1,001-5,000 employees
Oct 2, 2019
All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll.
reviewer1155018 - PeerSpot reviewer
Consultant Application Manager at a energy/utilities company with 5,001-10,000 employees
Nov 28, 2019
The stability of the solution is good.
reviewer772467 - PeerSpot reviewer
SAP Consultant at a educational organization with 11-50 employees
Dec 3, 2019
The user interface is the solution's most valuable feature. It makes it easy for us to use.
AA
Executive Manager & CO. Founder at Phoenix Consulting
Dec 23, 2019
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
it_user1220727 - PeerSpot reviewer
Interface Developer at a energy/utilities company with 10,001+ employees
Feb 2, 2020
The most valuable feature is Organizational Management (OM).
reviewer1406562 - PeerSpot reviewer
Owner & Founder at a tech services company with 1-10 employees
Sep 1, 2020
I like the talent, recruitment, and learning features the most.
 

SAP HCM Cons review quotes

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Jan 21, 2018
System usability is a challenge.
PD
Specialist SAP Division at a tech services company with 1,001-5,000 employees
Sep 24, 2019
On the personnel administration side, it's very difficult to do custom development.
reviewer1194150 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
Sep 24, 2019
It takes a long time to apply an update patch to the system.
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
LM
Owner at Simply HR
Sep 29, 2019
It is a bit tedious and manual to work with.
reviewer1199859 - PeerSpot reviewer
SAP HCM/FICO Team lead at a transportation company with 1,001-5,000 employees
Oct 2, 2019
The organizational structure visualization could be improved in future releases. The solution has a very poor interface.
reviewer1155018 - PeerSpot reviewer
Consultant Application Manager at a energy/utilities company with 5,001-10,000 employees
Nov 28, 2019
SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions.
reviewer772467 - PeerSpot reviewer
SAP Consultant at a educational organization with 11-50 employees
Dec 3, 2019
The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal.
AA
Executive Manager & CO. Founder at Phoenix Consulting
Dec 23, 2019
SAP now does the most innovation for the cloud solution and less innovation for the on-premises client.
it_user1220727 - PeerSpot reviewer
Interface Developer at a energy/utilities company with 10,001+ employees
Feb 2, 2020
This solution needs to be more configurable and user-friendly.
reviewer1406562 - PeerSpot reviewer
Owner & Founder at a tech services company with 1-10 employees
Sep 1, 2020
I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point.