Kaseya VSA vs LogMeIn Central vs LogMeIn Rescue comparison

The compared Kaseya and GoTo solutions aren't in the same category. Kaseya is ranked #2 in RMM , with an average rating of 7.8, and holds a 15.8% mindshare in the category. GoTo is ranked #14 in RMM , and holds a 3.2% mindshare. Additionally, 85% of Kaseya users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Kaseya VSA

Read 33 Kaseya VSA reviews

3,371 Views
2,393 Comparison Views

85% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

1,060 Views
710 Comparison Views

100% willing to recommend

LogMeIn Rescue

Read 20 LogMeIn Rescue reviews

1,300 Views
1,209 Comparison Views

100% willing to recommend

Kaseya VSA

LogMeIn Central

LogMeIn Rescue

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Kaseya VSA, LogMeIn Central, and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: January 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

Download the complete report

Helped 881,821 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Kaseya VSA	15.8%
NinjaOne	11.4%
Datto Remote Monitoring and Management	10.8%
Other	62.0%

Remote Monitoring and Management (RMM)

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	15.8%
NinjaOne	11.4%
Other	69.6%

Remote Monitoring and Management (RMM)

Remote Access Market Share Distribution
Product	Market Share (%)
LogMeIn Rescue	2.0%
TeamViewer Business	9.8%
Microsoft Intune	9.1%
Other	79.1%

Remote Access

Featured Reviews

Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."

"Kesaya is highly configurable."

"The remote management is quite good. Also, the patch management and service desk are great features of the solution."

"Regarding the patching and software management, for me, it's the best path."

"The most valuable features of Kaseya VSA are remote control, live connect, and automation."

"This solution is our RMM tool and we love the deployment features."

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."

"The remote support is the most valuable aspect of the solution."

More Kaseya VSA pros

"Unattended remote assistance."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"Using the product, we provide a quicker response when supporting customers."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"The alerts are helpful."

"The initial setup was pretty straightforward."

More LogMeIn Central pros

"The time it takes to troubleshoot one of our users is cut significantly."

"With the product, I have never had an issue with it. I have never had to look up anything or call anyone."

"They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable."

"The solution has been in the market for the past 20 years. For us, it is one of the best tools."

"The desktop sharing allows our clients to demonstrate the issue they are having, and then allows us to provide remediation directly."

"The tech support person I spoke to was very knowledgeable about the product, and was straightforward with me about its capabilities. There was no fluff about the product. They basically said this is not available now and we're hoping to have it available in the third or fourth quarter. It was nice to talk to someone who was straightforward and knew about the product."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"The ability see iOS devices helps us out a lot because the majority of our users are iOS device users."

More LogMeIn Rescue pros

Cons

"The initial setup is quite difficult as the allow port, everything is quite difficult, and especially you need to get the SSL to use if you use it for on-premises."

"I have encountered scalability issues."

"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."

"It never functioned as intended."

"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."

"There is room for improvement in the remote control strengths."

"I would like to see improved virtual infrastructure management."

"The technical support of the solution is an area with shortcomings that needs improvement."

More Kaseya VSA cons

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"There are some screens that are just ugly and difficult to manipulate."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"They should provide intermediate device limit options for the users."

"Our clients are having issues with printing."

"I do not like the antivirus."

"Sometimes it just fails to load."

More LogMeIn Central cons

"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."

"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"

"They need to improve their technical support."

"The solution’s pricing could be improved."

More LogMeIn Rescue cons

Pricing and Cost Advice

"The solution's pricing is reasonable."

"The pricing is quite good and we are satisfied with it."

"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."

"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"Kaseya VSA can be described as a fairly priced product."

"We were looking at a price of $22.50 cents per user."

"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."

More Kaseya VSA pricing and cost advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Coming from where it was free, it's getting to be expensive."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It really is an expensive product for me."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

More LogMeIn Central pricing and cost advice

"Look at the different plans they have. Do not pay for a plan you do not need."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"The pricing is worth the value."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"It's definitely worth the value."

More LogMeIn Rescue pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

881,821 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

11%

Real Estate/Law Firm

Educational Organization

Wholesaler/Distributor

Performing Arts

Healthcare Company

Manufacturing Company

Educational Organization

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

What do you like most about Kaseya VSA?

The most valuable feature of Kaseya VSA is the ability to control laptops remotely.

See all answers

What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capa...

See all answers

What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could descr...

See all answers

Ask a question

Earn 20 points

Ask a question

Earn 20 points

Comparisons

ConnectWise Automate vs Kaseya VSA

Compared 11% of the time

NinjaOne vs Kaseya VSA

Compared 11% of the time

ConnectWise RMM vs Kaseya VSA

Compared 11% of the time

N-able N-central vs Kaseya VSA

Compared 10% of the time

Kaseya 365 vs Kaseya VSA

Compared 2% of the time

More Kaseya VSA Competitors

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 8% of the time

ConnectWise RMM vs LogMeIn Central

Compared 8% of the time

NinjaOne vs LogMeIn Central

Compared 8% of the time

N-able N-central vs LogMeIn Central

Compared 7% of the time

Comodo RMM vs LogMeIn Central

Compared 6% of the time

More LogMeIn Central Competitors

GoTo Resolve vs LogMeIn Rescue

Compared 14% of the time

TeamViewer Business vs LogMeIn Rescue

Compared 13% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 12% of the time

Microsoft Intune vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 7% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

Kaseya VSA

January 2026

Download Kaseya VSA product report

Buyer's Guide

LogMeIn Central

January 2026

Download LogMeIn Central product report

Buyer's Guide

LogMeIn Rescue

January 2026

Download LogMeIn Rescue product report

Overview

Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Kaseya VSA Features

Kaseya VSA has many valuable key features. Some of the most useful ones include:

Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.

Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.

Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.

Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.

Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.

Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

Kaseya VSA Benefits

There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.

Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.

Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.

Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

Reviews from Real Users

Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.

PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

Kaseya

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

GoTo

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Au Bon Pain, BELL (Building Educated Leaders for Life)

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

Download Free Report

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: January 2026.

DOWNLOAD NOW

881,821 professionals have used our research since 2012.