LogMeIn Central vs NinjaOne comparison

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LogMeIn Central

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Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and NinjaOne are prominent contenders in the remote management solutions category. NinjaOne holds a perceived advantage due to its superior functionality, integrations, and asset management capabilities.

Features: LogMeIn Central offers robust remote access, comprehensive endpoint management, and advanced security features, making it suitable for businesses with a focus on security and efficiency. NinjaOne excels in automation capabilities, detailed monitoring tools, and seamless integration with a variety of IT systems, which provides adaptability and compatibility advantages for diverse IT environments.

Room for Improvement: LogMeIn Central may need enhancements in its deployment process to reduce complexity and time consumption. It could also improve cost-effectiveness concerning ongoing expenses. NinjaOne can work on refining its default configurations to enhance out-of-the-box functionality. The user interface could benefit from further simplification for even greater user-friendliness, and some initial connectivity issues could be addressed for improved reliability.

Ease of Deployment and Customer Service: NinjaOne is recognized for a straightforward deployment experience and consistently responsive customer service, offering timely assistance. LogMeIn Central provides reliable customer support as well, but its deployment phase may demand more effort, possibly delaying implementation timelines.

Pricing and ROI: LogMeIn Central's pricing model is competitive at the initial stage but may lead to higher ongoing costs due to its feature structure. In contrast, NinjaOne requires a moderate initial investment but promises a higher ROI through its comprehensive feature set, leading to notable operational efficiencies and long-term value.

To learn more, read our detailed LogMeIn Central vs. NinjaOne Report (Updated: September 2026).

LogMeIn Central vs. NinjaOne

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Helped 915,287 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

13th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (6th), Network Monitoring Software (11th), Server Monitoring (2nd), IT Service Management (ITSM) (6th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (6th), Autonomous Endpoint Management (3rd)

Mindshare comparison

As of October 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.8%, up from 3.3% compared to the previous year. The mindshare of NinjaOne is 9.8%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
NinjaOne	9.8%
LogMeIn Central	3.8%
Other	86.4%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"Remote access, we can remote access our clients, the workstation servers."

"I like being able to dial in and transfer files for updates."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"It allows you to transfer along with many other functions."

"The alerts are helpful."

"Unattended remote assistance is the most valuable for us – I save travel time and money."

"Unattended remote assistance."

More LogMeIn Central pros

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The most valuable feature we have found currently is probably patch management."

"The software's automation tools have solved critical deployment problems for small businesses."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The installation is easy, it only took two minutes."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

More NinjaOne pros

Cons

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"Client setup."

"The client could have a bit more functionality, as some changes can only be made through the web interface."

"The initial load is terribly slow and often has delays with the login page loading."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"Sometimes it just fails to load."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

More LogMeIn Central cons

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."

"NinjaOne's dashboard could be easier to use."

"NinjaOne's pricing and user interface needs improvement."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"Lacks sufficient integrations with other PSAs."

"The network monitoring needs to be improved."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The NinjaOne distribution server is highly dependent on an active directory."

More NinjaOne cons

Pricing and Cost Advice

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It really is an expensive product for me."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Coming from where it was free, it's getting to be expensive."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"The solution's price is reasonable."

More LogMeIn Central pricing and cost advice

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

15%

Manufacturing Company

10%

Outsourcing Company

10%

Healthcare Company

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

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Product Reports

LogMeIn Central

Download LogMeIn Central product report

Download NinjaOne product report

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Status Pros, Mitchell and Company

LogMeIn Central vs. NinjaOne