


Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
It efficiently helps to centralize planning, tracking, and collaboration.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
They usually reach out within one to two business days and give specific answers.
I did not face any issues with stability or upgrades.
I would rate their customer service a ten.
monday.com is very cost-effective and it has great customer support.
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
As the number of users, projects, and work items grows, Jira can scale effectively.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
Smartsheet is pretty flexible and scalable.
In my experience, Jira is stable, with around 99% uptime.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
monday.com is very stable.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
A simpler user experience for new users is necessary.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
More calculation capability within the columns.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
It is quite expensive.
The basic, standard, and pro plans range from $12 to $24 per user per month.
Licensing might be cheaper per user.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
monday.com saves time and gets everyone on the same page within my team.
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Mindshare (%) |
|---|---|
| Jira | 3.8% |
| monday.com | 4.2% |
| Smartsheet | 2.3% |
| Other | 89.7% |


| Company Size | Count |
|---|---|
| Small Business | 107 |
| Midsize Enterprise | 58 |
| Large Enterprise | 151 |
| Company Size | Count |
|---|---|
| Small Business | 180 |
| Midsize Enterprise | 27 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.