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Jira Logo
Read 133 Jira reviews.
53,886 views|47,004 comparisons
Rally Software Logo
6,908 views|4,786 comparisons
Featured Review
Find out what your peers are saying about Jira vs. Rally Software and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports.""In terms of the general way that the tool functions, it seems like it's a pretty good fit-for-purpose for what we're trying to do. We've never thought about replacing it with another technology.""No other platform can compete on speed or search.""Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian.""I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use.""We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there.""It's really smart how they connected these third-party vendors into their own marketplace. You can create and add apps. Anybody can do it.""I liked the flexibility of the application. It was pretty user-friendly."

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"We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work.""The product has excellent customizable reports."

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Cons
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications.""From the project management perspective, I would say there are a lot of different issues that could be tweaked. There can be small improvements with traceability, for example.""It should be connected to ServiceNow.""In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting.""A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time.""When you first start to use the interface, it is confusing.""The user interface is very detailed right now. It could be simplified if they consider targeting the user experience.""The dashboard reports can be improved. Its dashboard reports are good, but you cannot have complex reports. They are currently very basic. For instance, we can only choose two columns for a dashboard, so it is not friendly enough."

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"The product needs to have more integration capabilities.""What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful."

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Pricing and Cost Advice
  • "I don't feel that price is an issue."
  • "It is not too expensive. It is just comparative to other tools like Microsoft Teams."
  • "I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
  • "As a company, we get a subsidized price, and it's lower than what's quoted on their website."
  • "We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
  • "Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
  • "We are a regional research and education institute. We're using the free license provided for educational institutes."
  • "One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
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    Questions from the Community
    Top Answer: 
    Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer: 
    Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer: 
    In general, the GUI is nice.
    Top Answer: 
    We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work.
    Top Answer: 
    The pricing of the solution is okay. It's reasonable. However, the licensing does increase according to the number of modules. Therefore, it can get expensive.
    Top Answer: 
    What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to… more »
    Ranking
    Views
    53,886
    Comparisons
    47,004
    Reviews
    122
    Average Words per Review
    551
    Rating
    8.1
    Views
    6,908
    Comparisons
    4,786
    Reviews
    2
    Average Words per Review
    647
    Rating
    8.0
    Comparisons
    Also Known As
    Jira Software
    CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
    Learn More
    Overview

    JIRA has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    With Rally Software, you can plan, prioritize, manage, track, and continuously improve your work so that you can deliver the value that your customers need with speed, quality, and efficiency. Our enterprise-class Application Lifecycle Management (ALM) SaaS platform provides visibility into progress, roadblocks, and dependencies across multiple teams, projects, and programs. This allows you to align to your strategic goals and create better business results, and to do it all in a single system of record.

    Offer
    Learn more about Jira
    Learn more about Rally Software
    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm19%
    Insurance Company9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider18%
    Manufacturing Company7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm20%
    Healthcare Company18%
    Comms Service Provider14%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider11%
    Healthcare Company9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business9%
    Midsize Enterprise10%
    Large Enterprise81%
    Find out what your peers are saying about Jira vs. Rally Software and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 133 reviews while Rally Software is ranked 10th in Application Lifecycle Management (ALM) Suites with 2 reviews. Jira is rated 8.0, while Rally Software is rated 8.0. The top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". On the other hand, the top reviewer of Rally Software writes "Useful for seeing if we are on target for work, but it is not intuitive and should have easier and user-friendly reporting without having to use the Excel add-in". Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, IBM Rational DOORS and Micro Focus ALM Quality Center, whereas Rally Software is most compared with Microsoft Azure DevOps, TFS, Micro Focus ALM Quality Center, Digital.ai Agility and Micro Focus ALM Octane. See our Jira vs. Rally Software report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.