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Jira vs Microsoft Azure DevOps comparison

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Read 162 Jira reviews.
50,470 views|43,308 comparisons
Microsoft Logo
54,187 views|44,742 comparisons
Executive Summary
Updated on April 19, 2022

We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While most Jira users find deployment to be straightforward, a handful of them express that the level of complexity varies. Users of Microsoft Azure Devops say deployment is easy and intuitive.
  • Features: Users find both Jira and Microsoft Azure Devops to have good stability and scalability.

    Jira users say the solution integrates well with other tools and is easy to use and implement. Reviewers would like to see a better way to capture metrics.

    Users of Microsoft Azure Devops like that it integrates well with other tools, and that it is customizable and fast. Reviewers mention the solution’s project management needs improvement and that they would like to see advanced API capabilities.
  • Pricing: Users of both solutions feel they are inexpensive.
  • Service and Support: Most users of both solutions relied on in-house tech teams for support when needed. However, the few users who did use the service and support found them to be helpful.

Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.

To learn more, read our detailed Jira vs. Microsoft Azure DevOps report (Updated: May 2022).
Buyer's Guide
Jira vs. Microsoft Azure DevOps
May 2022
Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: May 2022.
607,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is working with sprints and having the ability to create sprints.""The initial setup isn't too complicated.""Jira is flexible and accessible for the end-user. It lets users track their requests. The look and feel are good for our purposes.""It is a complete solution. It has more features as compared to other tools, especially the open-source one that we use. It is also easy to administer.""Being able to automatize the deployment of the solution has been great.""We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed.""There are many good things about Atlassian.""Overall, the solution is very nice and has a variety of great features."

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"You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product.""Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements.""Overall, so far we have no major issues to report.""We can eliminate some of the middleman processes.""What I like the most about this product is that it's free and it's secure.""The extensibility of the work item forms and customizations as well as the backend API to query the data, et cetera, and manipulate the data programmatically are all very valuable aspects of the product.""It has a good GUI, and it's very user-friendly.""The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans."

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Cons
"Jira is raising their prices for the license, which is like a trap because many other providers offer services like Jira but for much cheaper.""One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better.""I don't know if it's the way it's deployed in the organization, but the interface we are provided is not as customizable as other tools. The multi-language report is not enabled in our installation. I don't really know if it's something related to the tool or our installation.""I would like to see more robust release management within the tool.""We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product.""There's a really steep learning curve for configuration.""The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me.""There are a limited number of gadgets accessible in Jira; thus, additional ones should be supported."

More Jira Cons →

"Project management could be improved.""Not all companies use the same methodology which could limit the use of this solution.""I'd like to have something better for the test plan.""Being more technology-agnostic through ease of integration would be beneficial.""Definitely, there should be more integration between GitHub and Azure DevOps.""The testing environment and different pipelining concepts can be improved.""I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find.""As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."

More Microsoft Azure DevOps Cons →

Pricing and Cost Advice
  • "I don't feel that price is an issue."
  • "It is not too expensive. It is just comparative to other tools like Microsoft Teams."
  • "I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
  • "As a company, we get a subsidized price, and it's lower than what's quoted on their website."
  • "We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
  • "Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
  • "We are a regional research and education institute. We're using the free license provided for educational institutes."
  • "One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
  • More Jira Pricing and Cost Advice →

  • "The price is cheaper than Jira and some of the other competing tools."
  • "It is the least expensive product in this class."
  • "I find that the pricing is good, and it is competitive with the other vendors in the market."
  • "Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects."
  • "It is a subscription model and I only pay for what I use."
  • "The price of this solution is fair."
  • "With Azure, you have to pay for every user."
  • "As a Microsoft Partner, you get a discount on the pricing. Licensing costs are around $80 a month for DevOps, but for Azure, it is about $200 a month."
  • More Microsoft Azure DevOps Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price.
    Top Answer:TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very… more »
    Top Answer:The most valuable feature is automation with version control.
    Top Answer:I don't deal with licensing. I can't speak to how much the solution costs.
    Ranking
    Views
    50,470
    Comparisons
    43,308
    Reviews
    165
    Average Words per Review
    534
    Rating
    8.0
    Views
    54,187
    Comparisons
    44,742
    Reviews
    92
    Average Words per Review
    505
    Rating
    8.1
    Comparisons
    Also Known As
    Jira Software
    Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
    Learn More
    Overview

    JIRA has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions. 

    Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:

    • Azure Pipelines - Develop and deploy services to support ongoing application integration and delivery. Azure pipelines, which work with almost every project type and most languages, will automatically test code projects in order to make them available to others.

    • Azure Artifacts - Share packages and integrate package sharing between teams. Packages include NuGet, npm, and Maven, in addition to other private and public sources. Developers can now share and consume packages with other developers from different public registries.

    • Azure Repos - Offers source control of your code through Team Foundation Version Control (TFVC) or Git repositories. Developers can now keep track of any changes that are made in their code over the course of their project.

    • Azure Test Plans - Offers continuous and manual/exploratory app testing through several tools. Test Suites, or a collection of Test Cases, are grouped together in a container called a Test Plan.

    • Azure Boards - Provides a suite of Agile tools to track work, support planning, code defects, and general issues while using Kanban and Scrum software. Teams are in need of tools that are flexible and will help them grow. Azure Boards is a service that helps developers manage their software projects. 

    Benefits of Microsoft Azure DevOps

    Microsoft Azure DevOps offers many benefits, including:

    • A quick setup and easy deployment
    • An elastic scale
    • Exceptional security
    • No-maintenance operations
    • Effortless collaboration through domains
    • The ability to create and deploy products faster than traditional software

    Reviews from Real Users

    Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.

    PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.” 

    Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”

    Offer
    Learn more about Jira
    Learn more about Microsoft Azure DevOps
    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Alaska Airlines, Iberia Airlines, Columbia, Skype
    Top Industries
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm18%
    Insurance Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider16%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company25%
    Energy/Utilities Company14%
    Financial Services Firm14%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Government7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise20%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Buyer's Guide
    Jira vs. Microsoft Azure DevOps
    May 2022
    Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: May 2022.
    607,127 professionals have used our research since 2012.

    Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 162 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 93 reviews. Jira is rated 8.0, while Microsoft Azure DevOps is rated 8.0. The top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Robust functionality, good integration, continually enhanced, and easy to scale". Jira is most compared with Micro Focus ALM Octane, IBM Rational DOORS, TFS, Polarion ALM and Rally Software, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, ServiceNow IT Business Management, Red Hat Ansible Automation Platform and Rally Software. See our Jira vs. Microsoft Azure DevOps report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.