We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.
"I liked the flexibility of the application. It was pretty user-friendly."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The most valuable feature of Jira is the project package for development."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"I like that all of the team members on an agile team can use it. No one is in a separate application."
"I feel the strongest feature of Jira is its workflow engine. It helps us automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain."
"In terms of the general way that the tool functions, it seems like it's a pretty good fit-for-purpose for what we're trying to do. We've never thought about replacing it with another technology."
"The pricing seems to be reasonable."
"I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us."
"The extensibility of the work item forms and customizations as well as the backend API to query the data, et cetera, and manipulate the data programmatically are all very valuable aspects of the product."
"We are able to generate many different types of reports from Azure."
"The installation is straightforward. We can create a whole new organization in less than a day."
"The initial setup is very easy."
"The most valuable feature is that it's fully integrated, where we have a single place to do everything that we need."
"The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans."
"I don't know if it's the way it's deployed in the organization, but the interface we are provided is not as customizable as other tools. The multi-language report is not enabled in our installation. I don't really know if it's something related to the tool or our installation."
"The solution can improve by including test management functionality in a native bundle without plugins."
"The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"Lacks field-level permission in the cloud version."
"It would be good if we can grant access based on the roles. This is something that Jira can look into. Currently, anyone with Jira access can access everything. Being able to define access based on the roles will give us more flexibility in managing Jira. I would like to have more reports in Jira. Currently, eight or nine reports are there. You can use Screen Test to get more reports or data from Jira, but you will have to get more add-ons, plug-ins, and stuff like that. It would be good if they can increase the number of reports."
"For a non-technical person to use, Jira is not intuitive."
"It is essential that you get buy-in from the top management down to everyone in the pipeline."
"I would like to see better integration and collaboration between tools."
"I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find."
"When we don't have some permissions, we have to research how to get them."
"Testing is very important. Microsoft Azure DevOps tests very well. However, DevOps teams need to be aware of what they are impacting when someone updates anything on the system."
"All of the tests of the applications are done on the mobile or web interface and it could be improved."
"The UI could be improved."
"I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 150 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 84 reviews. Jira is rated 8.0, while Microsoft Azure DevOps is rated 8.0. The top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Robust functionality, good integration, continually enhanced, and easy to scale". Jira is most compared with Micro Focus ALM Octane, IBM Rational DOORS, Polarion ALM, TFS and Rally Software, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, ServiceNow Strategic Portfolio Management, Red Hat Ansible Automation Platform and Rally Software. See our Jira vs. Microsoft Azure DevOps report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
