Jira vs Microsoft Azure DevOps comparison

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Read 105 Jira reviews
45,264 views|33,198 comparisons
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52,589 views|39,251 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Apr 19, 2022

We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While most Jira users find deployment to be straightforward, a handful of them express that the level of complexity varies. Users of Microsoft Azure Devops say deployment is easy and intuitive.
  • Features: Users find both Jira and Microsoft Azure Devops to have good stability and scalability.

    Jira users say the solution integrates well with other tools and is easy to use and implement. Reviewers would like to see a better way to capture metrics.

    Users of Microsoft Azure Devops like that it integrates well with other tools, and that it is customizable and fast. Reviewers mention the solution’s project management needs improvement and that they would like to see advanced API capabilities.
  • Pricing: Users of both solutions feel they are inexpensive.
  • Service and Support: Most users of both solutions relied on in-house tech teams for support when needed. However, the few users who did use the service and support found them to be helpful.

Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.

To learn more, read our detailed Jira vs. Microsoft Azure DevOps Report (Updated: May 2023).
710,326 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The product is good, stable and very cost-effective for small teams.""Jira is easy to use and there are a lot of tools that are integrated with it.""Jira's most valuable features are ease of use, simple to understand, and highly flexible. Additionally, you can use kanban or scrum which is a benefit.""Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good.""Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so.""We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed.""Its visual display and ease of use are most valuable.""Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports."

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"Microsoft Azure DevOps has helped the developers a lot and we are deploying process changes very frequently and simultaneously. A lot of my team members that are developers are updating the code in parallel using Git. Additionally, Microsoft Azure DevOps is providing a very good approval mechanism. Overall it is benefiting by creating efficiency in production deployment and applications, our new releases are running well. The security of secured is good.""The solution is good for everything, including end-to-end planning and its deployment and testing.""The solution is scalable.""My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good.""Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements.""The most valuable feature is automation with version control.""Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI.""The installation is very straightforward."

More Microsoft Azure DevOps Pros →

"In JIRA, it's a bit complex in terms of what advanced search queries we use. Sharing them is also a problem. Because TFS is on the cloud, we can easily save that query and share it with our team members.""The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy.""Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed.""Its search and reporting can be improved. They are already nice, but they can be further improved.""The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit.""There is always a bit of a performance problem. It's a bit slow to load the whole data.""The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user.""We'd like to see Jira have more integration with a development ID."

More Jira Cons →

"We are facing a lot of issues in the development of containerized solutions. We are facing a lot of challenges in this area. They could make the process simpler.""The tool was developed for Agile project methodology, but I've noticed that there has also been a try to incorporate what is typically done in MS Project, which is for more sequential Waterfall projects. The problem with that is that it is half-baked for Waterfall projects. If you're going to do it, then either go all the way and allow us to use the tool for both or don't do it at all.""Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it.""Azure DevOps is set up more for development and less for testing. If it is set up correctly, everyone can use it better, but it was set up from a development point of view, which means it is lacking in what I need from a testing perspective. Just like any other tool, it depends on how it is configured. I am not happy with the way it is set up. It is configured more from a development side, and it doesn't necessarily cater to all the other areas that probably need to use it, such as testing data, etc.""I would like to see improvement in the metrics and the dependencies.""I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more.""I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic.""Project management could be improved."

More Microsoft Azure DevOps Cons →

Pricing and Cost Advice
  • "The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
  • "For very small companies, if you have less than 10 individuals, it is $10 a year for each of the products. When we were a part of the enterprise and had more than 10 people using it, or before they came up with this solution for small companies, it was $2,500 a year for the license for Jira and Confluence, and I believe something like $600 a year to perpetuate the license. I can't remember if it was $600 or $2,500 annually. It was for up to 25 people at the time, and this was in the early 2000s and mid 2000s."
  • "If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
  • "The price of the solution could be lower."
  • "We currently have ten users, and it is free for ten users."
  • "I think the starter pack of three users, up to five users, is free. So you can try it out."
  • "We had a perpetual license but have changed to a subscription."
  • "Its price is good and similar to other products. It is about five or six dollars per user."
  • More Jira Pricing and Cost Advice →

  • "Its pricing is reasonable for the number of features that you get and the functionality that you can utilize for the agile delivery, which is what we are using it for. I found it extremely cost-effective."
  • "There are other solutions available that are open source and free, such as GitLab."
  • "The licensing structure is good."
  • "The majority of the components are reasonably priced."
  • "There are additional costs for some functionality, such as increased scalability."
  • "I am not aware of any licensing subscriptions for the solution."
  • "This product could maybe be cheaper. My organization handled licensing, so I'm not aware of which subscription they have."
  • "I don't know the pricing of DevOps. It would be much cheaper than ALM because ALM came out as a software product initially. Now they are moving into a cloud and subscription model. In that case, Microsoft is coming from Azure and the cloud and DevOps and software as a service, so it would be much cheaper, but the catch would be that they are trying to get money on all the sides, like an operating system, Microsoft Office, or Microsoft Azure DevOps."
  • More Microsoft Azure DevOps Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution. To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very… more »
    Top Answer:The integration of the whole cycle is the main strength of the tool. If I want to control the cycle with other tools on the market, I would have to use several tools. However, this is not the case… more »
    Top Answer:The pricing is very competitive because of the whole development cycle by Azure DevOps. You don't have to buy and integrate several different tools.
    Average Words per Review
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    Also Known As
    Jira Software
    Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
    Learn More

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions. 

    Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:

    • Azure Pipelines - Develop and deploy services to support ongoing application integration and delivery. Azure pipelines, which work with almost every project type and most languages, will automatically test code projects in order to make them available to others.

    • Azure Artifacts - Share packages and integrate package sharing between teams. Packages include NuGet, npm, and Maven, in addition to other private and public sources. Developers can now share and consume packages with other developers from different public registries.

    • Azure Repos - Offers source control of your code through Team Foundation Version Control (TFVC) or Git repositories. Developers can now keep track of any changes that are made in their code over the course of their project.

    • Azure Test Plans - Offers continuous and manual/exploratory app testing through several tools. Test Suites, or a collection of Test Cases, are grouped together in a container called a Test Plan.

    • Azure Boards - Provides a suite of Agile tools to track work, support planning, code defects, and general issues while using Kanban and Scrum software. Teams are in need of tools that are flexible and will help them grow. Azure Boards is a service that helps developers manage their software projects. 

    Benefits of Microsoft Azure DevOps

    Microsoft Azure DevOps offers many benefits, including:

    • A quick setup and easy deployment
    • An elastic scale
    • Exceptional security
    • No-maintenance operations
    • Effortless collaboration through domains
    • The ability to create and deploy products faster than traditional software

    Reviews from Real Users

    Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.

    PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.” 

    Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”

    Learn more about Jira
    Learn more about Microsoft Azure DevOps
    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Alaska Airlines, Iberia Airlines, Columbia, Skype
    Top Industries
    Computer Software Company22%
    Financial Services Firm18%
    Manufacturing Company8%
    Insurance Company8%
    Educational Organization22%
    Computer Software Company13%
    Financial Services Firm9%
    Manufacturing Company9%
    Computer Software Company24%
    Energy/Utilities Company13%
    Financial Services Firm13%
    Manufacturing Company9%
    Computer Software Company15%
    Financial Services Firm10%
    Manufacturing Company10%
    Company Size
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise48%
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    Buyer's Guide
    Jira vs. Microsoft Azure DevOps
    May 2023
    Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: May 2023.
    710,326 professionals have used our research since 2012.

    Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 105 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 48 reviews. Jira is rated 8.0, while Microsoft Azure DevOps is rated 8.0. The top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". On the other hand, the top reviewer of Microsoft Azure DevOps writes "High level protection, scales well, but more customer feedback updates needed". Jira is most compared with Micro Focus ALM Octane, IBM Rational DOORS, Polarion ALM, Rally Software and TFS, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, ServiceNow Strategic Portfolio Management, Rally Software and Micro Focus ALM Quality Center. See our Jira vs. Microsoft Azure DevOps report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.