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Infor CloudSuite vs Infor M3 vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.2%, up from 1.5% compared to the previous year. The mindshare of Infor M3 is 2.9%, down from 4.7% compared to the previous year. The mindshare of SAP ERP is 10.4%, down from 19.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP ERP10.4%
Infor M32.9%
Infor CloudSuite2.2%
Other84.5%
ERP
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.
Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a scalable solution."
"The customization capabilities of CloudSuite Industrial are also there."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The stability of the solution is perfect. I rate it a ten out of ten."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"provides all modules, supply chain, HR - it's good for management."
"The solution provides all modules, supply chain, HR - it's good for management."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"Overall, I rate Infor M3 nine out of ten for a positive experience."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The most valuable feature of SAP ERP is the financial module, pre-configured packages, and plenty of features. The solution is updating and adding new features that are helpful."
"Overall the solution is very good in the industry."
"Well-integrated multilingual technology."
"A valuable feature is the application of customer feedback to improve the system by the retailer, and millions of dollars have been saved doing this."
"It's a good solution as you get everything in one software."
"It's a good ERP system."
"The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business."
"Compared to another ERP system I used earlier, SAP ERP has been very effective and efficient for our project."
 

Cons

"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The solution's support service could be better."
"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"The solution must provide more learning documents."
"The configuration appears to have been designed around theory rather than practice."
"Its initial setup was probably complex, but it is a very good system."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"The solution is stable but not agile."
"The implementation could be simplified, it's complex."
"The version that we are using lacks in reporting. The reporting feature needs to be constructed more in this product."
"My thoughts about SAP ERP's functionality for human capital management are not clear and not positive, as I have not researched this area extensively."
"User experience."
"Technical support is an area that is in need of improvement."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"It is not flexible for the users; SAP works in a specific way, and the users and the processes have to adapt to the way it works."
"We have never had a bad experience with this solution, except for how the system is over-customized."
"Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System."
 

Pricing and Cost Advice

"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"It is a cost-effective solution."
"The product is expensive. I rate the pricing a five out of ten."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"The tool’s licensing is yearly."
"The cost is between $50 and $100 per user annually."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"The solution has moved from a licensing model to a rights-based, subscription model in the cloud."
"There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually."
"I am not sure. However, extensions cost approximately $100,000 or$200,000."
"When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
"There are licensing costs."
"My company makes early payments towards the licensing costs attached to the product. There are no additional costs apart from the charges paid toward the subscription-based license offered by SAP."
"I don't know the price, but I know its licensing is on a yearly basis."
"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
10%
Healthcare Company
7%
University
6%
Manufacturing Company
15%
Computer Software Company
9%
Comms Service Provider
7%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise31
Large Enterprise78
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addresse...
What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor ha...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-ve...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
SAP ERP logged out in slightly less time than expected. Updates to the SAP UI would be useful.
 

Comparisons

 

Also Known As

SyteLine
Infor Lawson M3, Lawson M3
No data available
 

Overview

 

Sample Customers

PRIDE Industries
Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.
885,444 professionals have used our research since 2012.