Infor M3 Reviews

Infor M3 pricing is considered expensive by users, with costs hinging on selected modules and user numbers. Licensing requires annual renewal, averaging $50 to $100 per user. It is cheaper than tier-one solutions like SAP and Oracle but pricier than some tier-two products. Cost considerations include client requirements, integration, and variable pricing based on location and package selection. Discounts may apply when bundled with other Infor tools, yet overall perceived as costly.

• "The tool’s licensing is yearly."
• "If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
• "I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

Infor M3 is widely utilized for manufacturing, inventory, and sales order processing. It supports ERP functions such as finance, planning, procurement, and CMS. Companies use it for manufacturing processes, covering industries like textiles, chemicals, and food and beverages. Users manage warehouse, stock, and integrate third-party tools. It aids in industry-specific processes, with minimal customization needed. Multinationals employ it for seamless data integration across countries, supporting finance, HR, and machine maintenance in manufacturing sectors.

Infor M3 customer support is rated between six and eight out of ten. While it is helpful and sometimes praised for quick responses, users mention knowledge gaps and non-flexibility in handling complex issues. Customer interaction includes Infor Xtreme or Concierge portals. The support is 24/7, but some find the assistance fragmented due to multiple applications. Response delays and price concerns are noted by small and medium enterprises.

Infor M3's initial setup varies in complexity based on deployment type and organization readiness. Cloud deployments are typically smoother, requiring minimal effort. On-premises setups tend to be more complex, potentially taking months or even years, depending on data management and organizational understanding. Industry-specific packages can simplify configuration. Partnerships often assist in the process, lasting several months. Experienced personnel are crucial for effective installation, with complexity stemming from extensive configuration and advanced setups for large enterprises.

Infor M3 is recognized for its scalability, with many noting its adaptability in the cloud and ability to accommodate various organizational sizes and local regulations. Users describe it as flexible and resource-efficient, enabling swift scaling across multiple subsidiaries. Its integration with AWS enhances its scalability, yet some emphasize the need for improvements for larger enterprises. The application successfully manages diverse user bases, proving efficient for both smaller and larger teams.

Infor M3 is consistently described as stable and reliable with users rating stability from seven to nine out of ten. Some mention the software's lack of agility due to outdated technology, while others note improvements in sales and implementation alignment. Occasional server downtime is reported, but cloud deployment minimizes latency issues. Infor's efforts in maintaining quality result in minimal bugs, allowing it to compete with other major software like SAP.