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SAP ERP pros and cons

Vendor: SAP
4.0 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SAP ERP offers comprehensive integration across all operational modules, providing full control over business processes from finance to production.
The high level of customization available in SAP ERP allows businesses to tailor the system to fit specific industry needs, ensuring maximum efficiency and adaptability.
SAP ERP is recognized for its robust stability and performance, with reliable workflows and processes that meet diverse industry requirements.
Data integrity is a key feature of SAP ERP, providing trustworthy and reliable data for informed decision-making and seamless operations across departments.
The scalability of SAP ERP allows it to grow with a business, offering a wide range of functional modules that support various organizational needs, from payroll to HR and financials.

CONS

SAP ERP requires extensive customization to fit specific business needs, which can be costly and time-consuming.
The system's initial setup is complex and often requires specialized skills, leading to a steep learning curve for new users and employees.
Integration with other platforms and applications is challenging, and SAP makes limited efforts to facilitate this process, affecting interoperability with other vendors' solutions.
Users encounter difficulties in reporting capabilities, with a need for more flexible and user-friendly report generation and analysis features.
Customization and modification costs are high, which can be prohibitive for small and medium-sized enterprises needing updates or additional features.
 

SAP ERP Pros review quotes

it_user5520 - PeerSpot reviewer
Network Manager at a manufacturing company with 501-1,000 employees
Mar 29, 2013
SAP ERP provides business efficiency to the basic business functions of finance, inventory, production, customer service, and sales all in one database.
it_user140448 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Jul 17, 2014
Finance, Controlling, Material management, and Plant maintenance are valuable features, especially the integration between the various components.
it_user177144 - PeerSpot reviewer
Senior System Analyst at a energy/utilities company with 1,001-5,000 employees
Dec 30, 2014
SAP ERP has created a paperless environment for us.
Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
it_user138537 - PeerSpot reviewer
Chief Strategy Officer at a manufacturing company with 1,001-5,000 employees
Nov 12, 2015
The ERP has touched upon every corner of our business.
it_user311268 - PeerSpot reviewer
SAVP Accounting Information System Manager at a insurance company with 1,001-5,000 employees
Sep 17, 2015
If transformation is what you're looking for, then SAP is your answer.
MH
SAP Professional at a tech services company with 10,001+ employees
Dec 21, 2016
Decision making, requirement planning, and real-time MIS have all improved within the company.
it_user520524 - PeerSpot reviewer
Programmer Analyst Principal Leader at a tech services company with 10,001+ employees
Sep 27, 2016
Standardization of processes Better control Ease of reporting Cost saving Working with the most comprehensive payroll solution in the world
it_user540270 - PeerSpot reviewer
Senior HCM Consultant at a tech company with 501-1,000 employees
Oct 26, 2016
After implementing SAP, these processes are being incorporated with a very high level of satisfaction.
it_user849102 - PeerSpot reviewer
Corporate Information Management at Gebr. Heller Maschinenfabrik GmbH
Apr 3, 2018
The new Visual Enterprise functionalities give an intuitive approach to data and make communication between engineering and production easy.
it_user868626 - PeerSpot reviewer
SAP logistic experts-Mgr MDM Buisness analysis IT Enterprise Program at Teva Pharmaceuticals at Teva Pharmaceuticals
May 7, 2018
It gives us full control over each change, to the level of the individual field in a master record, including certificates.
 

SAP ERP Cons review quotes

it_user5520 - PeerSpot reviewer
Network Manager at a manufacturing company with 501-1,000 employees
Mar 29, 2013
The price of SAP ERP is greater than other companies with the equivalent product.
it_user140448 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Jul 17, 2014
User experience.
it_user177144 - PeerSpot reviewer
Senior System Analyst at a energy/utilities company with 1,001-5,000 employees
Dec 30, 2014
Customer Service: Satisfactory. Technical Support: 6 out of 10
Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
it_user138537 - PeerSpot reviewer
Chief Strategy Officer at a manufacturing company with 1,001-5,000 employees
Nov 12, 2015
SAP ERP, even with its so-called industry-specific best practice, does not fit everybody.
it_user311268 - PeerSpot reviewer
SAVP Accounting Information System Manager at a insurance company with 1,001-5,000 employees
Sep 17, 2015
Its table and structure complexity is a love and hate situation.
MH
SAP Professional at a tech services company with 10,001+ employees
Dec 21, 2016
Certain things are off-the shelf, but there are a few things that need to be developed based on client specific or unique business processes.
it_user520524 - PeerSpot reviewer
Programmer Analyst Principal Leader at a tech services company with 10,001+ employees
Sep 27, 2016
Initial setup is a little complex when compared with Workday and SF.
it_user540270 - PeerSpot reviewer
Senior HCM Consultant at a tech company with 501-1,000 employees
Oct 26, 2016
Overall, initial setup is very complex.
it_user849102 - PeerSpot reviewer
Corporate Information Management at Gebr. Heller Maschinenfabrik GmbH
Apr 3, 2018
Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4.​
it_user868626 - PeerSpot reviewer
SAP logistic experts-Mgr MDM Buisness analysis IT Enterprise Program at Teva Pharmaceuticals at Teva Pharmaceuticals
May 7, 2018
The UI could use improvement.