

Infor CloudSuite and Infor LN compete in the enterprise resource planning category. While Infor LN offers robust features, CloudSuite stands out due to better pricing and support.
Features: Infor CloudSuite is known for its cloud-based architecture, scalability, and integration capabilities. Infor LN excels in manufacturing capabilities and provides industry-specific functionalities.
Room for Improvement: Infor CloudSuite could improve on handling complex industry needs, enhancing its manufacturing functionalities, and offering more customization options. Infor LN could benefit from lower initial costs, easier setup, and more modern deployment flexibility.
Ease of Deployment and Customer Service: Infor CloudSuite provides straightforward cloud deployment, ensuring simplified updates and good customer service. Infor LN, with its more traditional on-premise deployment, requires extensive setup but offers strong industry-specific support.
Pricing and ROI: Infor CloudSuite offers competitive setup costs and a modular pricing strategy, providing an attractive ROI. Infor LN requires a higher initial investment but promises long-term value through its detailed functionality and industry adherence.
Infor has saved us time by bringing a large division into one language and has saved us money.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
Infor CloudSuite is very stable, provided there is a good internet connection.
The user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Improvements in AI features for the UI could enhance the overall experience.
If they can make it a simple drag and drop, low code or no code method, it would be easier.
The user interface of Infor LN could be more intuitive for common users.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
With Infor CloudSuite, you can manage and maintain document profiles. With this feature, you can automate the dispatch of your documents either to customers or suppliers, significantly cutting down the admin time for your order processing team or procurement team.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
It includes an ERP system that is end-to-end from ordering to reporting financials.
| Product | Mindshare (%) |
|---|---|
| Infor LN | 2.5% |
| Infor CloudSuite | 2.6% |
| Other | 94.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.
Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.
What features make Infor CloudSuite stand out?Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.
Infor LN offers advanced production planning and manufacturing capabilities with seamless cloud integration and multicurrency support. It is ideal for mid-sized and large companies looking for integrated operations across finance, logistics, and manufacturing.
Infor LN provides customization and extensibility features, enhancing adaptability for various industries such as aerospace and defense. It enables multinational operations with pre-configured industry-specific accelerators, a recognized user-friendly interface, and robust analytics. While it supports manufacturing, finance, procurement, and CRM across electronics, automotive, and other industries, Infor LN requires improvements in interface simplicity, role setup, and comprehensive planning capabilities. Users find the cloud migration process can be smoother, with better learning resources and community support. Enhancements in automation, AI, and reporting functionalities are needed to fully optimize performance.
What are the key features of Infor LN?Infor LN is primarily used by companies in manufacturing, finance, procurement, and CRM, excelling in electronics, automotive, and aerospace industries. It effectively supports multi-site logistics and operations, handling processes such as sales, distribution, and supply chain management. Companies benefit from its capabilities in project, vendor, and complex product management, with the option to transition towards cloud-based systems as needed.
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