Oracle E-Business Suite vs SAP ERP comparison

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Executive Summary

We performed a comparison between Oracle E-Business Suite and SAP ERP based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle E-Business Suite vs. SAP ERP Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The on-premises solution has maturity in features but also flex fields.""Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business.""It's a scalable product.""Very flexible in terms of configurations and it's capable of integrations.""I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting.""The order management is excellent.""Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management.""The customer gets a better cost calculation and an integrated system between departments."

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"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time.""The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions.""This is a robust and feature-rich solution.""The implementation is very straightforward.""It has a lot of integrity of data, and it is fast. All the users feel that they can trust this data. So, data integrity is the most important value of SAP.""I like the solution’s features in finance, supply chain, sales, and distribution.""The product’s most valuable feature is a centralized system integrating different departments within the organization.""Their tech support is always good."

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Cons
"Not user friendly.""Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place.""The users feel that the product is not user-friendly.""The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced.""Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution.""Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing.""The reporting needs to be improved.""Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates."

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"SAP ERP was not very user-friendly.""It is not easily integrated with outside products.""When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly.""The flexibility in using the software could improve. I am from a product background and I've been testing a lot of applications, for example, Informatics. The UI, features, and cloud version could improve.""Sometimes the cost is not reasonable, such as in the case of budgeting.""In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult.""SAP is more expensive than some of its competitors.""SAP is not making a big effort to make it easy to integrate solutions from other vendors. It's not easy at all... Integration is what they can do better."

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Pricing and Cost Advice
  • "Find a best Oracle partner and get a better discount."
  • "Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
  • "It costs too much."
  • "The pricing is high."
  • "In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
  • "Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
  • "USD $100,000 annually."
  • "Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
  • More Oracle E-Business Suite Pricing and Cost Advice →

  • "SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes."
  • "This is a costly product."
  • "There are licensing costs."
  • "Some components are available at an additional cost, depending on the type of contract that you have."
  • "The licensing costs are slightly on the higher side. They need to make it more competitive."
  • "SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
  • "SAP ERP is expensive."
  • "When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
  • More SAP ERP Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B. Flexibility to support Future Enhancements C. Project Implementation and Support Functional Fit to meet current Business Requirements: Bill of Material: Available for all three solutions.  Utility tracking - all available except for Period end allocation to batches during month's end which is unavailable for both Oracle and Axapta.  Integration of different modules - Unavailable for Oracle. Cost Accounting/Drill down capabilities of reports - Not available for Oracle.  Language compatibility - available in all three solutions.  Production reporting, in terms of operation-wise reporting, is available in all three solutions. Reorder level planning/Generates Orders based on Re-order level and Safety Stock - available for all three solutions.  Flexibility to support Future Enhancements Organization Structure: Regional cum Product line based matrix organization/Financial data capture along product line and geography based organisational structure - available for all three solutions. For Specialized Customer Orders and Expiry Date based Goods Issue - functionality not available for Axapata. Interface of PLC with ERP through middleware is available for all three of the solutions.  Project… Read more →
    Answers from the Community
    Vincenzo Catalano
    Roland Zuurveld - PeerSpot reviewerRoland Zuurveld
    Real User

    For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes  for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
    Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value). 
    Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.

    Gene Hammons - PeerSpot reviewerGene Hammons
    Real User

    As a followup, I would not 'assume world class ERP has these features covered'. 


    We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that. 


    If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP. 


    The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary). 


    ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk. 


    Only you can determine your comfort zone. 


    Okay Akdeniz - PeerSpot reviewerOkay Akdeniz
    Real User

    1. Your business is well defined?


    SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions. 


    2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.


    3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.


    4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft


    5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.



    6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.



    I think.


    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    Do you want to do it for a specific purpose or to tick a box? 


    Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)


    Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.


    Then ask for client references to answer 5 key questions:


    - Are they live?


    - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)


    - how many customisations were requried to achieve xxx (your key areas)


    - would they use the OEM again and what would they change going forward


    Then look at demonstration from the OEM and costing for the solution




    I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.



    Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za

    Gene Hammons, MBA - PeerSpot reviewerGene Hammons, MBA
    MSP

    I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus. 


    Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 

    Questions from the Community
    Top Answer:Its drag-and-drop features make data distribution a breeze.
    Top Answer:Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of costliness.
    Top Answer:The only thing that could be improved is the pricing. It is on the expensive side.
    Top Answer:There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time… more »
    Top Answer:The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration.
    Top Answer:One challenge we face with SAP ERP is the push to upgrade to S/4HANA, which comes with significant costs. While SAP encourages this transition, we need to carefully evaluate factors like our team's… more »
    Ranking
    5th
    out of 66 in ERP
    Views
    8,268
    Comparisons
    5,894
    Reviews
    26
    Average Words per Review
    543
    Rating
    7.9
    1st
    out of 66 in ERP
    Views
    21,994
    Comparisons
    19,694
    Reviews
    36
    Average Words per Review
    433
    Rating
    8.4
    Comparisons
    Also Known As
    Oracle EBS, OEBS
    Learn More
    Overview

    Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

    Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

    Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

    Below are some of the valuable features of popular application offerings available within Oracle EBS:

    Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

    • Manufacturing
    • Value Chain Planning and Execution
    • Procurement and Fulfillment
    • Lifecycle Management
    • Business Intelligence and Analytics

    Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

    • Workforce Management
    • Talent Management
    • Global Personnel Policy Management
    • Human Resource Analytics

    Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

    • Oracle Service
    • Oracle Marketing
    • Oracle Order Management
    • Oracle Channel Revenue Management

    Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

    • Project Collaboration
    • Project Management
    • Project Analytics
    • Project Cost
    • Project Billing

    Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

    • Asset Lifecycle Management
    • Financial Control and Reporting
    • Travel and Expense Management
    • Lease and Finance Management
    • Risk Management and Compliance

    Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

    • Inbound and outbound telephony
    • Project Collaboration
    • Project Cost
    • Billing
    • Project Management

    Reviews from Real Users:

    Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

    Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

    SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
    Sample Customers
    Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
    B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
    Top Industries
    REVIEWERS
    Comms Service Provider13%
    Energy/Utilities Company7%
    Manufacturing Company6%
    Construction Company6%
    VISITORS READING REVIEWS
    Educational Organization56%
    Computer Software Company6%
    Manufacturing Company5%
    Financial Services Firm4%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company10%
    Financial Services Firm8%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Manufacturing Company12%
    Computer Software Company12%
    Educational Organization6%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise60%
    Large Enterprise29%
    REVIEWERS
    Small Business21%
    Midsize Enterprise22%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    Oracle E-Business Suite vs. SAP ERP
    March 2024
    Find out what your peers are saying about Oracle E-Business Suite vs. SAP ERP and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Oracle E-Business Suite is rated 7.8, while SAP ERP is rated 8.2. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP, Salesforce Sales Cloud and PeopleSoft, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and IFS Cloud Platform. See our Oracle E-Business Suite vs. SAP ERP report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.