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Infor CloudSuite vs SAP SuccessFactors HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (13th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (6th), Product Configuration and Quoting (6th), Warehouse Management (4th), Financial Close Software (5th)
SAP SuccessFactors HCM
Ranking in Cloud HCM
7th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.
MS
Enterprise Architecht at RS Group plc
Increased onboarding efficiency and enhanced user engagement with comprehensive performance management
All features have been valuable, particularly as we are investigating whether to connect it with Talent Management. Currently, we have a solution with Degree, and we are considering moving it to SAP Talent Management. This would provide a single location to house everything, allowing all employees to use the same platform rather than two separate platforms. This also reduces integration expense and management costs. Different stakeholders benefit from various aspects of the interface and dashboards. Managers can examine their team members' skill sets. From an employee perspective, they can track their progress and match it with their objectives and goals. From an organizational perspective, we can maintain a comprehensive view when considering upskilling or other resource-related decisions. The dashboards are highly effective. The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"It is a complete wave management system to increase processing efficiency."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
"Using SAP SuccessFactors HCM analytics and insights helps my customers in data-driven decision-making."
"The feature I appreciate the most about this solution is the integration with SAP S/4HANA system."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"SAP SuccessFactors HCM has positively impacted my customer's environment by ensuring they are digital; we promote using DocuSign for document signing and ensuring effective onboarding, and post-implementation we provide hyper-care and digital adoption reports after six months or a year to show how much more paperless and workflow-enabled their organization has become after SAP SuccessFactors HCM implementation."
 

Cons

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Pricing is always an area where there is room for improvement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"It takes time to properly learn what the product can do."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"It is very difficult to purchase SAP SuccessFactors HCM over here for smaller or medium-sized organizations, mainly because of the price."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
"The pricing of the solution is very high concerning pricing, setup cost, and licensing of this tool."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
 

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"The pricing is not built on a standard model."
"For on-premise installations, the licensing is yearly."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
9%
Educational Organization
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
The pricing of SAP SuccessFactors HCM is a bit expensive; its HCM without SuccessFactors was reasonable when it was on-site, but SuccessFactors is very expensive. On-premise HCM was good regarding ...
What needs improvement with SAP SuccessFactors HCM?
Pakistani policies need most of the customizations for SAP SuccessFactors HCM. I don't think Pakistanis should improve; our systems are not right. We should improve, not SAP. There should be some a...
What is your primary use case for SAP SuccessFactors HCM?
I researched SAP SuccessFactors HCM products on your website. I was the project manager for the implementation of SAP SuccessFactors HCM in my university. The implementation partner was Telemarks. ...
 

Also Known As

SyteLine
No data available
 

Overview

 

Sample Customers

PRIDE Industries
Information Not Available
Find out what your peers are saying about Infor CloudSuite vs. SAP SuccessFactors HCM and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.