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Infor CloudSuite vs SAP SuccessFactors HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
9th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (19th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Financial Close Software (4th)
SAP SuccessFactors HCM
Ranking in Cloud HCM
15th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
MS
Increased onboarding efficiency and enhanced user engagement with comprehensive performance management
All features have been valuable, particularly as we are investigating whether to connect it with Talent Management. Currently, we have a solution with Degree, and we are considering moving it to SAP Talent Management. This would provide a single location to house everything, allowing all employees to use the same platform rather than two separate platforms. This also reduces integration expense and management costs. Different stakeholders benefit from various aspects of the interface and dashboards. Managers can examine their team members' skill sets. From an employee perspective, they can track their progress and match it with their objectives and goals. From an organizational perspective, we can maintain a comprehensive view when considering upskilling or other resource-related decisions. The dashboards are highly effective. The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"It is a complete wave management system to increase processing efficiency."
"It is a scalable solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
"SAP SuccessFactors HCM has positively impacted my customer's environment by ensuring they are digital; we promote using DocuSign for document signing and ensuring effective onboarding, and post-implementation we provide hyper-care and digital adoption reports after six months or a year to show how much more paperless and workflow-enabled their organization has become after SAP SuccessFactors HCM implementation."
 

Cons

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"It takes time to properly learn what the product can do."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
 

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"The platform's pricing depends on the specific number of users."
Information not available
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Top Industries

By visitors reading reviews
Healthcare Company
12%
Manufacturing Company
11%
Computer Software Company
8%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
I find the licensing cost, setup cost, and overall pricing of SAP SuccessFactors HCM to be not expensive. The pricing is not a bottleneck when considering the kind of value it provides.
What needs improvement with SAP SuccessFactors HCM?
The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing a...
What is your primary use case for SAP SuccessFactors HCM?
I started with S/4HANA with a utilities company at British Gas. It was focused on service contracts and billing domain. After that, I have used S/4HANA in order to cash, record to report processes,...
 

Also Known As

SyteLine
No data available
 

Overview

 

Sample Customers

PRIDE Industries
Information Not Available
Find out what your peers are saying about Infor CloudSuite vs. SAP SuccessFactors HCM and other solutions. Updated: July 2025.
863,429 professionals have used our research since 2012.