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IceWarp vs Microsoft Exchange Online comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IceWarp and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IceWarp vs. Microsoft Exchange Online report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IceWarp has multiple applications that are easy to use for many people.""It has great communication capabilities for team chatting and web conferences.""The solution has a very good log-in to the UI when compared to other solutions.""Its price is the most valuable. It is definitely one of the lowest price solutions."

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"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together.""The solution has been stable with good performance on offer.""The most valuable feature of Microsoft Exchange Online is its ease of use.""There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well.""All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows.""The solution offers complete scalability and flexibility.""The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management.""Exchange Online's performance and stability are very good."

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Cons
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Our customers sometimes have problems receiving mail.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

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"The solution could improve by making the user interface better.""The demo version we were provided had issues with emails bouncing or being delayed.""I don't really like the response time of the web GUI for administration.""The integration could be better if it could integrate well with other products and software.""For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved.""The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags.""I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default.""The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."

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Pricing and Cost Advice
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • More IceWarp Pricing and Cost Advice →

  • "We have an enterprise agreement for licensing."
  • "The price of the solution could be less expensive."
  • "There is a license required for the solution and it is paid annually."
  • "The subscription fee is monthly."
  • "This solution requires a license."
  • "The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
  • "I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month."
  • "I think that the price is a little high, especially considering that Google have a similar, free email solution."
  • More Microsoft Exchange Online Pricing and Cost Advice →

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    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution has a very good log-in to the UI when compared to other solutions.
    Top Answer:There are various licensing plans available based on geographic zone. For example, in India they have different plans than in Africa, the Middle East and Europe. The plans in India are altogether… more »
    Top Answer:The solution has multiple master databases and each, including every service and user, must be maintained separately. With multiple databases for VoIP, chat and web IMAP, maintenance is cumbersome. In… more »
    Top Answer:This product is too complex to use. It could be more streamlined because it offers an overabundance of features. It's simultaneously offering you to do 10 different things and it's confusing as to… more »
    Ranking
    6th
    out of 20 in Email Applications
    Views
    3,778
    Comparisons
    2,652
    Reviews
    3
    Average Words per Review
    362
    Rating
    8.7
    4th
    out of 20 in Email Applications
    Views
    3,673
    Comparisons
    2,495
    Reviews
    26
    Average Words per Review
    341
    Rating
    8.5
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Offer
    Learn more about IceWarp
    Learn more about Microsoft Exchange Online
    Sample Customers
    Marriott, Toyota, Sony, Wendy's, Canon
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider31%
    Computer Software Company16%
    Government6%
    Retailer5%
    REVIEWERS
    Manufacturing Company18%
    Energy/Utilities Company14%
    Computer Software Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company17%
    Government9%
    Media Company5%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise24%
    Large Enterprise47%
    REVIEWERS
    Small Business40%
    Midsize Enterprise14%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise23%
    Large Enterprise46%
    Buyer's Guide
    IceWarp vs. Microsoft Exchange Online
    September 2022
    Find out what your peers are saying about IceWarp vs. Microsoft Exchange Online and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    IceWarp is ranked 6th in Email Applications with 4 reviews while Microsoft Exchange Online is ranked 4th in Email Applications with 32 reviews. IceWarp is rated 8.6, while Microsoft Exchange Online is rated 8.6. The top reviewer of IceWarp writes "Has a very good log-in to the UI when compared to other solutions". On the other hand, the top reviewer of Microsoft Exchange Online writes "Reduces maintenance, has zero downtime and is fairly reliable". IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, KerioConnect, Google Workspace and Fortinet FortiMail, whereas Microsoft Exchange Online is most compared with Google Workspace, Zimbra Collaboration, KerioConnect, HCL Domino and HCL Notes. See our IceWarp vs. Microsoft Exchange Online report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.