Try our new research platform with insights from 80,000+ expert users

IceWarp vs Zoho Mail comparison

IceWarp and Zoho are both solutions in the Email Applications category. IceWarp is ranked #7 with an average rating of 8.3, while Zoho is ranked #5 with an average rating of 7.4. IceWarp holds a 5.2% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 90% of IceWarp users are willing to recommend the solution, compared to 87% of Zoho users who would recommend it.
IceWarp
Read 17 IceWarp reviews
  • 2,617 Views
  • 2,094 Comparison Views
90% willing to recommend
Zoho Mail
Read 14 Zoho Mail reviews
  • 1,126 Views
  • 1,126 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on May 21, 2025

IceWarp and Zoho Mail are competing email solutions, with Zoho Mail emerging as the superior product due to its comprehensive features, whereas IceWarp offers more favorable pricing and support.

Features: IceWarp provides a robust suite of tools, including email, messaging, and collaboration, integrated into a single platform. It includes features like conferencing collaboration, multiple applications for easy use, and Outlook Sync, crucial for email synchronization. Zoho Mail focuses on a clean, ad-free email experience, powerful spam filters, and productivity apps like Zoho Writer, Sheet, and Show. It also offers collaborative tools such as draft sharing and secure email protocols like TLS and SSL.

Room for Improvement: IceWarp could improve its document collaboration tools, as Word, Excel, and PowerPoint functionalities are basic compared to other platforms. Enhancements in smart documents and email archiving would be beneficial. Zoho Mail might consider refining its image loading speed and expanding integration options for those who require third-party app integration. Moreover, simplifying the IMAP migration process could enhance user experience.

Ease of Deployment and Customer Service: IceWarp has a moderately complex deployment model due to its extensive feature set, but the customer support is reliable and aids in the process. Zoho Mail stands out for its ease of deployment with a straightforward setup and responsive support, which streamlines onboarding and reduces potential implementation hurdles.

Pricing and ROI: IceWarp generally offers a lower setup cost, presenting an attractive ROI for businesses seeking cost-efficient solutions without sacrificing functionality. Zoho Mail, while potentially appearing more expensive, offers a balanced return through its feature set and integration with other Zoho apps, justifying the investment through long-term value.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed IceWarp vs. Zoho Mail Report (Updated: July 2025).
Buyer's Guide
IceWarp vs. Zoho Mail
July 2025
Download the complete report
Helped 864,053 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Ranking in Email Applications
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of IceWarp is 5.2%, down from 6.0% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Read full review
Salem Shafik - PeerSpot reviewer
Zoho Mail suits small businesses well but can improve user organization features
For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It's scalable and stable."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
More IceWarp pros
"The notifications, scheduling, and meetings are all integrated."
"It uses an alert system and other monitoring tools."
"We can create email accounts for our customers."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"I like Zoho Mail's user interface."
"The interconnectivity between these applications makes it particularly useful."
"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."
More Zoho Mail pros
 

Cons

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution needs improvements in security, particularly regarding document management."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
More IceWarp cons
"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."
"Zoho Mail is not as good as G Suite, which has integrated calendars."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"The solution’s stability could be improved."
"The solution doesn't need to be improved."
"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."
More Zoho Mail cons
 

Pricing and Cost Advice

"Our licensing is on a yearly basis. There were no additional costs."
"There are various licensing plans available based on geographic zone."
"The solution is priced well."
"Costs far less than other solutions."
"Pricing and licensing is very competitive and in some cases, cheap."
"I would rate the pricing and eight out of ten."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The license is based on the number of users."
More IceWarp pricing and cost advice
"The solution’s pricing is very reasonable."
"The solution is more affordable compared to other products. It is cheap."
"Zoho Mail is more cost-efficient than its competitors."
"The solution is not costly."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"There is no license required to use Zoho Mail."
report
See which vendors are best for you
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
See recommendations
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
10%
Insurance Company
8%
Computer Software Company
17%
Comms Service Provider
14%
Retailer
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IceWarp?
It's scalable and stable.
See all answers
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
See all answers
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
See all answers
What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
See all answers
What is your experience regarding pricing and costs for Zoho Mail?
Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.
See all answers
What needs improvement with Zoho Mail?
They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...
See all answers
 

Comparisons

Google Workspace vs IceWarp Logo
Google Workspace vs IceWarp
Compared 16% of the time
Zimbra Collaboration vs IceWarp Logo
Zimbra Collaboration vs IceWarp
Compared 15% of the time
Microsoft Exchange vs IceWarp Logo
Microsoft Exchange vs IceWarp
Compared 13% of the time
Microsoft Exchange Online vs IceWarp Logo
Microsoft Exchange Online vs IceWarp
Compared 9% of the time
KerioConnect vs IceWarp Logo
KerioConnect vs IceWarp
Compared 7% of the time
More IceWarp Competitors
ProtonMail vs Zoho Mail Logo
ProtonMail vs Zoho Mail
Compared 22% of the time
Google Workspace vs Zoho Mail Logo
Google Workspace vs Zoho Mail
Compared 19% of the time
Microsoft Exchange Online vs Zoho Mail Logo
Microsoft Exchange Online vs Zoho Mail
Compared 14% of the time
Microsoft Exchange vs Zoho Mail Logo
Microsoft Exchange vs Zoho Mail
Compared 7% of the time
Zimbra Collaboration vs Zoho Mail Logo
Zimbra Collaboration vs Zoho Mail
Compared 3% of the time
More Zoho Mail Competitors
 

Product Reports

Buyer's Guide
IceWarp
July 2025
IceWarp reportDownload IceWarp product report
Buyer's Guide
Zoho Mail
July 2025
Zoho Mail reportDownload Zoho Mail product report
 

Overview

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
IceWarp

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho
 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
BBDO, HuffPost
Buyer's Guide
IceWarp vs. Zoho Mail
July 2025
Free Report: IceWarp vs. Zoho Mail
Find out what your peers are saying about IceWarp vs. Zoho Mail and other solutions. Updated: July 2025.
DOWNLOAD NOW
864,053 professionals have used our research since 2012.
See our IceWarp vs. Zoho Mail report.
See our list of best Email Applications vendors.

We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.